Beautiful Sunsets at Windsor Hills 5/5 Home with Overlook & Minutes to Disney

Thank you for the great review. You were a great guest and we look forward to seeing you again the next time that you are in the Kissimmee area.

Thank you Kristen so much for taking the time to leave this wonderful review! We’re truly grateful to hear that your family had an incredible experience during your Disney visit. It means a lot that you felt well taken care and we do our best to communicate well with our guests. We’re also so happy you enjoyed the home’s cleanliness, spacious layout, and comfortable beds, and that the Disney touches in your kids’ bedrooms made the kids stay even more special. Your comments about the backyard view of the peaceful feel is the beauty of this home. Thank you again for choosing to stay with us, and we’re looking forward to having you return!

We are happy that you enjoyed your stay and hope that you have made lots of Orlando memories. Look forward to seeing you again when you come down for another Orlando vacation.

Thank you, Michael! It was an absolute pleasure to host you and your family. We try our best to make our home feel like home. We look forward to hosting you again the next time that your are in the Orlando area.

We appreciate your kind words regarding our home. We also agree that the location is an absolute perfect view for sunsets. You were an absolute pleasure to have and we look forward to welcoming you back the next time that you are in the Kissimmee area.

Oh Wow!! Thank you Lise for the great review. We appreciate the kind words regarding our home. We do our best to keep our homes well equipped so you enjoy your holiday. We look forward to hosting you again in the future.

Thank you for the glowing review Jan! Happy to hear you enjoyed the house and your stay. You were an excellent guest and we hope to host you again in the future.

So happy that our home was perfect for your stay. You were a wonderful guest. We are happy to welcoming you back anytime that your back in the area.

Thank you, Ava!! It was an absolute pleasure to host you and your family. I appreciate your kind words and hope that you will return soon!

Hi Karen, Thank you for your glowing review of our home. It was our pleasure to host you and your family. We look forward to hosting you again the next time that you are in the Orlando area

I do have a couple of concerns from your response. Our pool is a salt water pool and is serviced by a licensed pool company weekly on Tuesdays. The pool was inspected and cleaned on April 23rd, 2024 where no issues were found. The pool was inspected on April 25th, 2024 (pre-check in service program) No issues were found. The pool was inspected and cleaned on April 30th (directly after checkout) where no ‘issues’ were found with the pool or chemical operations. The pool company was informed of your complaint and they told us there were no “issues” with any of the chemical levels or system with the pool before or after your stay. If chlorine was added to the pool (which has not been done to this pool), you would have been able to smell the chlorine immediately into your stay. Furthermore, if there were any issues with the salt pool it should have been reported immediately so it could have been corrected, not mentioned as you were leaving. It strikes me that the only reason this issue came up is that a late checkout was requested after the normal time frame and denied since we could not accommodate the late checkout with new guests coming in later that same day. Otherwise, our cleaners would not have enough time to get the house ready for the next guests. You knew that checkout was by 10 am. Yet, you did not leave at the agreed upon time. We had to encourage you to vacate the home so the cleaning crew could start. This put the cleaners behind by over an hour yet we did not charge you for this violation per the house rules and the rental contract that you signed. I am also concerned in the way that you stated that there was an issue with the pool. It was during the process of your departure after the checkout time, that the pool ‘issue’ was finally brought up. The way the ‘issue’ was brought up, gave the sense that a refund was being sought simply because you were not granted a late checkout request. So, as you can see from our point of view, we have documentation and witnesses showing that your complaint regarding the pool is not warranted. Unfortunately, this is not the first time we have had renters bring up “issues” only after they have left and your response is telling. Regards Judy

Thank you for being a great guest. It was a pleasure to host your family! We have taken your recommendations to heart and have adjusted our inventory for future guests. We hope that you have made many memories in the Orlando area and we look forward to hosting you again the next time you visit Florida.

We appreciate that you had a great time at our home. We look forward to welcoming you back the next time that you are in the Kissimmee area.

Thank you so much for the simple review and beautiful picture—we’re so happy you've enjoyed our home. Have a beautiful week, and we would love to host you again anytime you’re looking to book another stay.

Thank you for the great review. We are happy that you enjoyed your stay and hope that you have made lots of Orlando memories. Look forward to seeing you again when you come down for another Orlando vacation.