Story Brook: Easy Access Winter Roads! Close to Dollywood, State Park, and more!

So glad you enjoyed your stay and I hope to host you again in the future!

So glad you enjoyed your stay! It is a peaceful place and we have tried to make sure we enhance that vibe with room darkening curtains and make it as comfortable as possible. It was a joy to host and I hope you find your way back one day!

I am so glad you enjoyed your stay! Our aim has been to create and maintain a cabin that is beautiful, comfortable, and a true home away from home. Thank you for giving us the opportunity to host your, and I hope you find your way back one day! Thank you for taking such good care of Story Brook.

Hot tub time is great! The stars look closer in the Smokies as well. We loved hosting you and hope you make your way back one day. Thanks for taking such good care of the cabin and being wonderful guests!

Thank you for choosing Story Brook cabin, and for taking the time to review your stay. I am so glad to hear that you enjoyed your experience, and I hope you took many great pictures and memories home with you!

So glad you enjoyed your time at Story Brook and in the mountains! Thank you for being a fabulous guest and hope to host you again in the future!

I loved hosting you! Thank you for being a great guest and for taking the time to review us and for taking great care of the cabin! I would love to host you again and hope you think of Story Brook as your new home away from home!

I am so glad you enjoyed your holiday stay! I hope the rest of your holidays are wonderful and that you get to return in the future. Take care, and thank you for taking such good care of Story Brook!

I wish you had called, texted or emailed me if you were dissatisfied with anything. The. hot tub does work very well. You may have accidentally pushed a button that puts it in sleep mode - there are directions posted and laminated on the wall above the hot tub and I could talk you through pushing one button to make it work. The blankets were washed and stored in the tops of closets and are washed if used for the sleeper sofa - minimum every 2-3 guests. They may have pilling from all the washing and I will be there this month and replace if pilling is excessive. Sheets are washed and changed between every guest, Since covid, they are washed in an industrial medical cleaning detergent. The cleaning company is using more rugged sheets to stand up to the hot water, high temp drying, and detergent with 2 rinse cycles to be able to indicate that we do enhanced cleaning. I am glad you enjoyed your stay and hope you have a wonderful holiday season!

Gayle, I am so glad you enjoyed your stay! We'll be here for you when you are ready to go again! Thank you for being a wonderful guest!

Sally, thank you for allowing us to host your getaway, for the 5 star review and for being a great guest!! I hope to host you again in the future!

I am so glad you enjoyed your stay! It is close to Dollywood and places that are "can't miss" experiences in the area. For clarification, the check out time is 10 a.m. as listed in the rental confirmation and rental site. They are being very prompt due to implementing enhanced cleaning for covid. They are using professional products and extra cleaning time is required. I am charged more for this level of cleaning but not increasing the price of cleaning fees for guests! Enjoy your holidays and hope you'll come back and stay again!

It was wonderful to host you! Thank you for allowing us to host your getaway and so glad you enjoyed the cabin. Thank you as well for taking good care of the cabin and for taking the time to review your stay. I would love to host you again in the future! Take care, and have a happy holiday season!

You are right! I am very interested in pleasing my guests. I want a guest to have a relaxing and fabulous time in any of my cabins. You were a wonderful guest and I thank you for communicating so well and for taking such good care of the cabin! I would absolutely love to host you again in the future!

I am so glad you enjoyed your stay! Sorry about the grill - if there is ever any problem, please callme immediately for a fast fix. Anytime you book with a superhost, you should expect a good response. We loved hosting you and hope we get the chance to host you again in the future! Thanks for being a great guest!

Thank you for staying at Story Brook and for taking the time to review your stay! I am so glad you had the chance to relax in the Smokies before the busy holiday season and cold winter comes along! Thank you for being wonderful guests and hope you find your way back to stay again!

I am glad you had a good time and would recommend! It is a nice and beautiful cabin! Just for clarification, due to enhanced covid cleaning protocals and the standard for cabin cleaning in the area, starter supplies of dish soap, laundry pods, and garbage bags are set up, but larger supplies for multiuse between guests such as spices, kitchen supplies or larger supplies are not acceptable with the sanitation protocals or with a large supply lasting in a rental cabin. Any excess or back up supplies will often walk out with the first guest. I have had several cleaning companies and this is the area standard. Fire extinguishers have to be taken to a specific location to be recharged, and a new grill ordered. It was replaced the day after your stay when it came in. For obvious reasons in a rental cabin, propane and charcoal require renters to go out and make supply purchases and tend to be far more flammable. We replaced it with the same grill, as it is one in which you can simply put the cover down and any flash or flame will be extinguished, and it is a specialty order. Grills are secured to the decking as bears, and people like to drag off grills - especially bears with the meat smells! Personal care items under enhanced cleaning are exactly that - for personal use and must be provided by the guest, not multiuse with no safety seal. Hand soap in a dispenser is the one exception, which is fully sanitized between each guest. As for the check out time, 10 am check out is in the rental contract and again, is determined by cleaners and is standard in the area - enhanced cleaning through covid takes much longer and gives guests reassurance that it is clean and it can take hours. Owners cannot change the times and give your a good product. I am confident that my cleaners are the best. I stay there and I am very picky on cleaning. Emergency maintenance responds to true emergencies rapidly, such as no working toilet, or no running water - which has never happened as we do regular maintenance at a minimum of every other or every month, and it shows. However, know that you can still eat at the cabin with a fully stocked kitchen! Hope you enjoyed your time away and have a good fall and upcoming holiday season!

So glad you enjoyed your stay! Remember, when you rent from a superhost you can expect any call or text to be answered rapidly. That is a hot tub from California that reverts to an energy conservation mode if not used for a day or so. I can talk you through switching it to the warming mode. There are directions posted but it is easier if you call and I can send details. The rental confirmation I send does outline the type of coffeemaker provided, which may be subject to change and the rental confirmation will reflect when it does. I am so glad you and your family enjoyed the pretty and peaceful land and location! Thank you for being wonderful guests!

Ruby, it was great hosting you! Thank you for taking such good care of Story Brook. I am glad you had a great time and hope to get to host you again in the future!

Thank you for being a great guest, for taking care of the cabin so well, and for taking the time to review us. I did reach out to my housekeepers who will contact you if the pillow is found to arrange mailing it! Take care and I hope you will find you way back in the future!!

So glad you enjoyed your cabin stay! We would love to host you again, hope your New Year is blessed!

I am so happy that you enjoyed Christmas at the cabin! It is a peaceful place to enjoy the season, to relax in a beautiful setting. I hope you find your way back, to stay again and that you left with many great memories and pictures of your time in the mountains!

I am honored to be able to host a beautiful cabin in a beautiful setting for big life events. I hope your birthday was cozy and relaxing, and thank you for being a wonderful guest. I hope you find your back again, and that you took home many great pictures and memories!