Central Perk Retreat | Heated Pool + Zoo 1 Block!

Thank you for your feedback and for recognizing our excellent communication, the cleanliness of the home, and how well-equipped it was. We understand your visit was under difficult circumstances and extend our condolences to your family. For future guests, we'd like to clarify that our listing accurately represents the property's location, square footage, photographs, and layout. The home features two downstairs bedrooms, including one conveniently located next to a bathroom, as well as an upstairs walk-in shower. While we understand the home and neighborhood may not have matched your personal preferences, these details are available prior to booking. Regarding accessibility, we always encourage guests traveling with individuals who have specific mobility needs to contact us before reserving so we can help determine whether the accommodations are suitable. As for pests, Florida's subtropical climate means occasional insects can find their way indoors, even in meticulously maintained homes. We have regularly scheduled professional pest-control services and promptly address any concerns brought to our attention. An occasional insect is not necessarily indicative of a cleanliness or maintenance issue. We also appreciate your feedback regarding the pool furniture and continually assess opportunities to enhance our guests' experience. We're pleased you found the home clean, fully stocked, and our communication exceptional. We work hard to maintain our properties and accuratel

Thanks for the feedback. As we let all guests know this time of year, pollen is a huge problem. We are nearing the end of the season but in the height it's impossible to keep what looks like dirt off the deck and out of the pool even with a screen. Im sorry you were disappointed and mistook the pollen for dirt but theres just nothing we can do about it until after season which we fully pressure wash each deck.

Hi Alicia, during your stay the weather was unusually cold, which can definitely affect the pool temperature. As we mention in our listing, when the ambient temperature drops below 50 degrees, the pool heater can’t always maintain the usual 85–87 degrees—it’s unfortunately just how the systems work. Regarding the mirrors, we aren’t able to provide full-length ones anymore since each time we’ve added them, they’ve been broken. You’ll find mirrors available in both the bathrooms and bedrooms. As for the outlets, the home has been set up with standard outlet access throughout, and we provide power strips and charging devices to make it easier for guests who need more connections

I'm not quite sure what that means? All of the communication we had was automated messages to provide you with information regarding the house. Not sure how that was talking down to you. There was no other communication outside of that glad you had a pleasant day and if you had any concerns we would've appreciated you bringing them to us

Sarah! The house is in the city limits of Tampa and is a block from ZooTampa. It may not be what you are used to but is a nice family area. It is not suburbia by any means but it is also not a bad section like Ybor or East Tampa.

Hi Marc, I’m sorry to hear that your stay wasn’t 100% to your expectations. I want to address a few points to provide some clarity. The yard and pool are regularly maintained, but during the winter months, we do experience hard freezes that can cause the grass and some plants to turn brown temporarily. The home is located within city limits in a charming residential neighborhood that reflects a diverse and multi-ethnic culture. While it may not align with the standards of a suburban HOA, it is certainly not "run down" and offers a unique and vibrant atmosphere. Regarding pricing, please keep in mind that your stay was during peak season, and you had exclusive access to a spacious 3-bedroom, 2-bathroom home with a full kitchen and a private heated pool. Comparatively, a hotel stay with similar amenities would likely cost as much, if not more, for a significantly smaller space. Vacation rentals do come with a balance of pros and cons, but overall, they provide exceptional value for the space and amenities offered. I hope this helps clarify, and I appreciate your feedback!