Vista Montagna e Bagni in Vasca Idromassaggio! - Bear Tracks

Thank you for the five-star review! I’m glad the views, the layout for three couples, and the cabin amenities met your needs. Glad you enjoyed the privacy — and that the bear sighting stayed nearby and didn’t come onto the property. It was a pleasure hosting your group; we’d love to welcome you back.

We're so glad that you had a fantastic stay at Bear Tracks, Tina, enjoying the breathtaking views of the Smokies! Thank you for sharing your experience with us, and we hope to host you again soon!

We're pleased to hear you had an enjoyable weekend at your spacious home away from home, Christy! Thank you so much for your review, and we would love to host your next visit to the Smokies!

It truly means a lot to hear that your family has stayed in many cabins over the years and felt this one stood out as the best in Gatlinburg and Pigeon Forge. We genuinely appreciate your kind words and are so glad the space made your stay memorable and comfortable. Feedback like yours reminds us why we do what we do and motivates us to keep creating experiences that families can return to again and again. We hope to have you back soon thank you

It brings us joy to hear that you had such a pleasant experience at our cabin and appreciated its location near the Rckytop Sports complex. Knowing that you would return means the world to us, and we're thrilled to have been a part of making your stay enjoyable. Thank you for taking the time to share your kind words with us!

Thank you so much for sharing your experience! It’s wonderful to hear that you enjoyed the home and the view. We truly appreciate you choosing to stay with us and are glad everything met your expectations. Hope you’ll visit again soon for more memorable moments!

Thanks so much for sharing both the highlights and the hiccups from your stay. It means a lot that you still had a great time despite the ants and the blocked view. We’ll definitely take your feedback to heart and look into those issues carefully. Your experience matters to us, and we’d love to make it even better next time.

Todd, we're truly sorry the cabin did not meet expectations. The cabin should have been properly prepared and we hate that this wasn't the case. We are so sorry that you encountered issues such as dirty towels, dust in the cabin, ants, and more. We truly hate that this happened, and while we wish we were made aware of these matters during your stay, we have shared your feedback with the appropriate departments to ensure that all of your concerns are looked into promptly. We, again, apologize for all the inconvenience and frustration this caused and hope you will be able to visit the Smokies again soon.

Thank you so much for your thoughtful feedback! We genuinely appreciate you pointing out those little details about the iron, hangers, hair dryer, and extra toilet paper—these are the things that really help us improve. We’ll also make sure the smoke alarms are thoroughly checked so future guests won’t have that chirping disruption. Your notes help us make the property even better for everyone. We hope to have you back soon, thank you.

Amy, we are grateful for your 5-star rating on Bear Tracks, and are happy to hear that you and your guests enjoyed your stay! One of the most enjoyable things about staying in the mountains is the views, the hot tubs, and the relaxation. We are pleased to know you had a memorable stay. We are happy to hear that! Thank you for taking the time to leave us an honest review, and we look forward to serving you again in the future!

We’re so glad you truly enjoyed your stay despite the minor issues you noticed. Thankfully, your understanding about the cosmetic and maintenance items is greatly appreciated. We’ll carefully review these details to improve things for future guests. It’s wonderful to hear that overall, you had a great time and could enjoy the space fully!

Thank you for sharing your feedback, Taffy. We’re glad to hear you appreciated the convenient location near downtown and the free bus, but we’re deeply sorry for the issues you encountered during your stay. The condition of the deck furniture, the lack of storage in the bedrooms, and broken or unsafe appliances are far from the experience we aim to provide. We understand how disappointing this must have been, especially considering the price you paid, and we regret that these concerns impacted your stay. It meant a great deal that you reached out during your stay, giving us the opportunity to address your concerns. We’re relieved that a solution was found, even if it couldn’t fully make up for the challenges you faced. Hearing from our guests is incredibly important, and your feedback is deeply valued as it allows us to improve and make meaningful changes. Thank you again for taking the time to share your experience—it truly helps us grow and strive for better stays in the future.

Leyda, thank you so much for your feedback. We sincerely apologize that your stay was less than satisfactory and completely understand your frustrations. Unfortunately, since your concerns were reported post-departure, our team could not correct them before your leave. Regardless, we truly appreciate you bringing these matters to our attention and will work diligently to resolve them. We’re happy to hear that your family had a good vacation overall, but we would love to host a more enjoyable stay for you in the future, as this is certainly not our standard.

We're thrilled you had a wonderful time during your stay, Teri, and we thank you for your review! We can't wait to serve you again in the future!

Dawn, thank you for taking the time to share your experience with us! We're so happy to know that you had a great time at bear tracks, enjoying the beautiful view, quiet surroundings, and spacious interior. We appreciate your feedback, and we hope to host you again in the future!

Greta, we're thrilled to hear that you loved your stay and the location of Bear Tracks! We love to hear that your stay was relaxing, and we can't wait to host you again next year!

We love to hear that Bear Tracks was the perfect cabin for you and your family! From the views of the Smokies to the spacious layout, we are pleased that the cabin fits your needs and more! We appreciate the feedback and review as we look forward to hosting you again in the future!