Casa intera·Privato

Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.

Galleria fotografica per Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.

Terrazza/patio
Cucina privata
Parco della struttura
Esterni
Interni

Recensioni

8,6 su 10
Eccellente

In evidenza

  • Massimo relax
    Gli ospiti si sentono come a casa in questa struttura apprezzata per il comfort.
  • Sulla spiaggia
    Le strutture sulla spiaggia sono una rarità da queste parti.
  • In posizione centrale
    Con questa posizione strategica, sei sempre vicino a dove devi essere.
  • Attrazioni nelle vicinanze
    Vicino a: Pink Sands Beach
3 camere3 bagni6 posti letto

Servizi più richiesti

  • Sulla spiaggia
  • Patio
  • Piscina privata
  • Griglia da barbecue
  • Colazione disponibile
  • Aria condizionata

Esplora la zona

Vedi sulla mappa
Dunmore Town, Harbour Island
  • Place, Dr. Albert Johnson Memorial
    ‪1 min a piedi‬
  • Place, Briland's Blue Hole
    ‪3 min a piedi‬
  • Place, Pink Sands Beach
    ‪8 min a piedi‬
  • Airport, North Eleuthera (ELH-Aeroporto Internazionale di North Eleuthera)
    ‪20 min in auto‬

Camere e letti

3 camere (6 posti letto)

Camera 1

1 letto queen

Camera 2

1 letto queen

Camera 3

2 letti singoli

3 bagni

Bagno 1

WC · Solo doccia

Bagno 2

Vasca da bagno · WC

Bagno 3

Vasca o doccia · WC

Spazi

Terrazza o patio
Veranda o lanai
Cucina
Ufficio
Sala da pranzo separata
Giardino
Sala da pranzo

Informazioni su questa struttura

Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.

Located in the heart of historic Dunmore Town and restored in 2013, Jewelbox is one of Harbour Island’s original homes. The original structure now looks much as it did when built in the 1700’s and embodies all the old world charm one hopes for in an island home.

Jewelbox is a three bedroom, three bath home with a dining porch, lounging porch, pool and small garden. Two queen bedrooms (with en suite bathrooms) and a twin bedroom (also with en suite bathroom). Guests can enjoy luxury amenities like down pillows, fine linens, dining area for eight, wireless internet, cable, AC and a whole home stereo system. The home is also equipped with a generator.

Open, airy and extremely comfortable Jewelbox is a delightful home away from home. A perfectly sized 8' x 9' pool was installed in the Fall of 2017. Great for relaxing in after a day at the beach.

Other amenities include a home office space that features multifunctional wireless printer, scanner and copier and essential office supplies.

Daily light housekeeping is provided upon request except on Sundays and holidays. For the convenience of guests, golf cart parking is located securely on property.

Aggiungi le date e scopri i prezzi

Strutture simili

Terrazza/patio
Chatterbox. An Island Home in the Heart of Harbour Island.
Dunmore Town
  • Vista mare
  • Cucina
  • Lavatrice
  • Asciugatrice
8.8 su 10, Eccellente, (36 recensioni)
Chatterbox. An Island Home in the Heart of Harbour Island.

Regole della casa

Il check-in inizia alle ore 15:00
Il check-out è entro le ore 11:00
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Bambini

Bambini ammessi: 0-17 anni
No cribs or pack ‘n plays; can be rented locally
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Eventi

Non è consentito organizzare eventi
Contact host, private events appointment/approval
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Animali domestici

Non sono ammessi gli animali domestici
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Politica fumatori

Non è consentito fumare

Istruzioni per il check-out

L'host chiede di completare le seguenti operazioni prima del check-out:
Spegnere le luci e restituire le chiavi
Il mancato rispetto di queste istruzioni può comportare una recensione negativa da parte dell’host.

Informazioni importanti

Da ricordare

Struttura n. 2363371vb
Questa struttura è gestita da un privato, che la affitta unicamente a titolo personale (non in ambito commerciale, imprenditoriale o professionale). I diritti dei consumatori stabiliti dalla legge europea, compreso il diritto di recesso, non si applicano alla tua prenotazione, ma restano valide le condizioni di cancellazione stabilite dall'host privato.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
Nota dell'host: Contact host, private events appointment/approval
L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio.
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.

Informazioni sulla zona

Dunmore Town

Questa casa vacanze si trova a Dunmore Town e vanta una posizione strategica nel centro della città e sulla spiaggia. Dr. Albert Johnson Memorial e Edificio Storico Glen Stewart Mansion sono due dei più importanti punti di riferimento della zona, mentre a livello naturalistico spiccano Pink Sands Beach e Lone Tree. Buttati in acqua e mettiti alla prova con una delle tante discipline sportive della zona, tra cui immersioni subacquee, snorkeling e windsurf. In alternativa puoi divertirti all'aperto con attività come jogging e ecoturismo.
Mostra altre case vacanze a Dunmore TownApertura in un’altra finestra
Mappa
Dunmore Town, Harbour Island

Cosa c’è nei dintorni?

  • Dr. Albert Johnson Memorial - 1 min a piedi - 0.0 km
  • Briland's Blue Hole - 3 min a piedi - 0.3 km
  • Government Dock - 3 min a piedi - 0.3 km
  • Fisherman's Dock - 4 min a piedi - 0.4 km
  • Pink Sands Beach - 8 min a piedi - 0.7 km

Come spostarsi

  • North Eleuthera (ELH-Aeroporto Internazionale di North Eleuthera) - 20 min. in auto

Ristoranti

  • ‪The Rooster Tail Bar - ‬6 min a piedi
  • ‪The Landing Hotel & Restaurant - ‬3 min a piedi
  • ‪Queen Conch - ‬4 min a piedi
  • ‪Gusty's - ‬7 min a piedi
  • ‪Ma Ruby's Restaurant - ‬9 min a piedi

Domande frequenti

Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental. ha una piscina?

Sì, la struttura dispone di una piscina all'aperto.

Gli animali sono accettati presso Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.?

Orario di inizio del check-in: 15:00.

A che ora si deve eseguire il check-out presso Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.?

Orario del check-out: 11:00.

Dove si trova Jewelbox. A Beautifully Restored, Elegant, Family-friendly Town Rental.?

Alloggia sulla spiaggia di Dunmore Town, in casa vacanze nel centro della città si trova a meno di 10 minuti a piedi da Dr. Albert Johnson Memorial e Pink Sands Beach. Fisherman's Dock e Government Dock si trovano ugualmente a meno di 5 minuti di distanza.

Recensioni

8,6

Eccellente

Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Scopri di piùApertura in un’altra finestra
Valutazione di 10 - Eccellente. 27 su 42 recensioni
Valutazione di 8 - Buono. 7 su 42 recensioni
Valutazione di 6 - Soddisfacente. 3 su 42 recensioni
Valutazione di 4 - Scarso. 1 su 42 recensioni
Valutazione di 2 - Terribile. 4 su 42 recensioni

8,6/10

Pulizia

10/10

Servizi

10/10

Condizioni e dotazioni della struttura

9,4/10

Check-in

9,2/10

Comunicazione

8,8/10

Posizione

8,4/10

Accuratezza dell’annuncio

Recensioni

Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
We loved our stay at Jewelbox! It comfortably accommodated 3 adults and 2 children and was in the perfect location on the island (bonus: it's just around the corner from Arthur's Bakery and right next to a small grocery store). The kitchen was well stocked to make and have meals at the house and the house had everything we needed for our four night stay. The host, Nalini, quickly responded to any questions we had and we appreciated the housekeeper, Monique, checking in on us.
Soggiorno di 4 notti ad aprile 2026
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, comunicazione e accuratezza dell’annuncio
We enjoyed our stay at the Jewel Box. The furnishings and appliances are very nice. Everything was well organized and thought out. The house does need a little sprucing up but we understand that it difficult to maintain on the island. The location is nice but on the weekend there is a nightclub directly behind the house. It is very loud music. The locals are very friendly and helpful, we really appreciate the hospitality. The host was always quick to respond to any questions.
Soggiorno di 3 notti ad aprile 2026
Recensione verificata

2/10 Terribile

Non mi è piaciuto: Comunicazione, posizione, accuratezza dell’annuncio
This is right next to a night club that goes until 2am. There was no water pressure so they told us we could get a full refund if we found a new spot or 1/2 if we stayed there. We found a new spot and they refunded us 1/3. It rained and there were leaks all over the front room so we had to put pots and pans everywhere. I would not stay here
Soggiorno di 6 notti a marzo 2026
Recensione verificata

6/10 Soddisfacente

Mi è piaciuto: Pulizia, check-in, comunicazione e accuratezza dell’annuncio
Non mi è piaciuto: Posizione
The house overall was fine. The lightbulbs were LED bright white fluorescent and lamps shades were shredded along with several faucets missing their hot & cold tabs. The location, however, is amongst the town that plays club music so very loudly until 2am on Friday and Saturday nights. No sound machine was loud enough to mask this. Then there is construction next door — so while in pool the saw mill sound is 7 feet away. Was a chic house ten years ago when we rented. Has gone down.
Soggiorno di 5 notti a marzo 2026
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Jewelbox

We loved our stay at Jewelbox!
Soggiorno di 5 notti a febbraio 2025
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great family retreat

We had a wonderful stay at the jewel box! It was a perfect family get away - great location, house was clean and as seen in the pictures. Highly recommend!!
Soggiorno di 5 notti ad aprile 2022
Risposta di VrboOwner, il giorno 26 mag 2022
Milena, we are so happy that you and your family enjoyed your stay with us. Thank you for your kind review and your excellent communication.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Cute spot in awesome location

Loved this house - very cute and had everything we needed. Very convenient to grocery and restaurants.
Soggiorno di 7 notti a marzo 2022
Risposta di VrboOwner, il giorno 3 apr 2022
We are so glad you enjoyed our home. Thank you so much, Emily. We are so excited to welcome you back.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Cute bahamian cottage

Cute house with a chill vibe. Great location and very comfortable!
Soggiorno di 4 notti a marzo 2024
Recensione verificata

8/10 Buono

Mi è piaciuto: Check-in, comunicazione, posizione
This gem of a house is in walking distance of all that is Harbour Island- grocery store, restaurants, shops,
Soggiorno di 5 notti a luglio 2024
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura e comunicazione
This house is amazing! Right beside the Pigly Wigly and literally in the best location! The interiors are beautiful and the beds are all so comfortable! This is one of the best houses on Harbour Island!
Soggiorno di 3 notti a marzo 2023
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect spot!

The Jewelbox was the perfect spot for our weeklong vacation. Close to stores and restaurants and a quick golf cart ride to the beach. Juanita was very helpful and so sweet! Only request would be to add a generator because the power went out every day we were there.
Soggiorno di 7 notti a luglio 2023
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Lovely Stay

We had the best time at the Jewelbox. Nita welcomed us and was so wonderful the entire trip. The home is next door to the grocery and liquor store (and a super cute boutique) which makes it so convenient. Plus it was a short golf cart ride to the ferry dock and some of our favorite dinner spots. It's only a few minutes golf cart to the lovely beaches. Thank you!!
Soggiorno di 3 notti a luglio 2023
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Magical Stay

This is the most beautiful home in the most convenient spot on the island. We truly enjoyed our stay. The housekeepers were helpful and available to help with any questions. (They made dinner for us 3 times and delivered it to our home. It was so easy and wonderful!) The home is exactly as pictured, and the pool was a great way to cool down!
Soggiorno di 15 notti a luglio 2021
Risposta di VrboOwner, il giorno 10 nov 2021
Rebekah, you're amazing review brought a huge smile to my face. You are right, the house managers are great cooks! We were so happy to have you and your family stay with us at Jewelbox and would love to host you again the future.
Recensione verificata

6/10 Soddisfacente

Mi è piaciuto: Pulizia, check-in, posizione
The Jewelbox location is very convenient - right in the heart of the city and walking distance to the grocery store, liquor store, shops, restaurants and bars. However, there is a night club behind it and you can hear the music until around 2 am so be aware if you are a light sleeper. The pictures of the pool are a bit deceiving. It is only a small square - more like the size of hot tub.You can sit in it, but not swim in it. The house is cute and clean and the appliances are nice. The bedrooms are comfortable and well appointed. Unfortunately, we did not have running water for over half of our stay - a combination of an island water system issue and a house issue. We had to use an adjacent house our group had also rented for all bathroom and water needs for the first 3 days of our stay (that house had its own water storage so it was never out of water). Apparently water and power outages occur frequently on the island so make sure you understand if the home you are renting has contingency plans for either. If the water is running, the house would be fine. We just had a really tough experience and frustrations were high by the end of our trip.
Soggiorno di 4 notti a febbraio 2026
Recensione verificata

6/10 Soddisfacente

Mi è piaciuto: Pulizia, check-in, comunicazione
Non mi è piaciuto: Posizione e accuratezza dell’annuncio
The host was very communicative and accomodating. With that said, the photos are not representative at all. This house is rundown in and out. It was clean and had everything we needed but it was sad to see a beautiful home so run down. The furniture was worn out, paint chipping and the outdoor space was so sparce compared to what was presented. We were told there would be light housekeeping everyday but Sunday, but when contacting her she said she couldn't help one day (not a Sunday) because she was too busy. We were very neat so we weren't asking for a lot. Also, the owner should mention that there is a night club directly behind the house that blasts music from 9-2 am. We absolutely love Harbour Island and will be back but only to Jewelbox if they do some TLC to the place.
Soggiorno di 4 notti a gennaio 2026
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Jewelbox lives up to its name!

We loved our stay at Jewelbox! The house is very well-located, well-appointed and beautifully decorated. We always felt safe and comfortable. Juanita, the housekeeper is very accommodating and attentive. The host, Nalini, communicated very well with us. The both of them helped us tremendously by letting us stay an extra night past our reservation when our flight was cancelled.
Soggiorno di 5 notti a marzo 2024
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

An Absolute Jewel

We spent our holidays in this stunning classical home full of creature comforts. The location was excellent and truly ideal for all our needs - coffee shop, bakery, shopping and restaurants. We loved the hidden private courtyard with a soaking pool and private elegant island dining next to it. Very pleasant and professional staff who provided housekeeping as well as same day laundry service. Fantastic full kitchen and outdoor grill and lovely cozy living room with state of art large TV. An absolute Jewel and we look forward to staying here on our next trip to Harbour Island.
Soggiorno di 2 notti a novembre 2023
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Lovely Hidden Gem

What a beautiful island with beautiful people. Our stay at the Jewelbox was a dream! Equipped with everything one might need on a beach vacation. The highlight of our trip was our lovely house cleaner, Juanita “Nita”, whom we awoke to a lovely text message from every morning. She took care of us every single step of the way ❤️ Her services went above & beyond…….she even did our laundry daily. A complete DELIGHT. Book the trip at The Jewelbox, you won’t regret it. We will be back!!!
Soggiorno di 7 notti a luglio 2023
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Jewel Box

We really enjoyed this property! It fit our family of five perfectly. The reviews that say to bring earplugs due to the roosters and daddy D’s are correct. But it was not a big deal to us. Located right next to the grocery store and Arthur’s bakery. Juanita, the housekeeper, is alone reason to sign up for this property. She helped us get a last-minute golf cart, last-minute reservations, and had knowledge on where to get miscellaneous items that we might need. She definitely took good care of us.
Soggiorno di 6 notti a marzo 2024
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Absolutely Adorable

Me and my family stayed here while in town for my son’s wedding and it was absolutely perfect! The location was perfect as we could walk to the grocery store, liquor store, shops, restaurants and government dock. We did rent a golf cart which was fun to drive to the beach and explore the island!! We had 5 adults in our group with 3 bedrooms and 3 bathrooms which was nice. There was an awesome private outdoor space which is where we enjoyed breakfast and cocktails. The kitchen was well stocked and Juanita was very helpful at acquiring anything we needed!! Other family members stayed in the house across the street called the Chatterbox and their house was so charming as well!! I would definitely rent one of these two houses again!!
Soggiorno di 3 notti a febbraio 2023
Recensione verificata

2/10 Terribile

Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Would never recommended

Do not stay here! The housekeeper never showed up, we did not have laundry services all week, the property was dirty, bedding looks like it is from the 1900s. The main shower broken with 3 days left in our trip. The hot water was shut off for 3 days yet the cold water dripped consistently for 3 days and no one fixed it. The only night club on the island is directly behind the house so it sounds like you are at a rave every night at bed. The locks to the house were loose. The pictures are clearly from a long time ago, this house is worn and has not been updated and we were told by locals the owners never come to the island to check on the property so it is known to be not maintained. If you are looking for a house, I would stay on Bay Street, not here. It is far from being a "jewel'.
Soggiorno di 7 notti a marzo 2025
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Gorgeous Well-Decorated Home in a Great Location

We absolutely loved our stay at the Jewel Box! We had the master bedroom on the second floor and our two children were on the main floor in a room with twin beds. My mom stayed in the adjoining part of the house. We loved that everyone had their own bathroom and that there was lots of outdoor space to hang out - we dined outside for every meal and it was heavenly. The decor is perfect and the house has lots of useful appliances and accessories - espresso machine, blender, state-of-the-art TV and sound system, sunscreen, towels, great glassware, toiletries... the list goes on! The location is wonderful - it was literally two minutes in the golf cart to the beach and the harbor. Nothing is more than five minutes away and the house is surrounded by wonderful shops. We felt so relaxed in the house and wish we were still there! The property manager is extremely responsive, kind and helpful, as are the housekeepers. We loved having that as a vacation bonus - light pickup every day. Overall 10/10!
Soggiorno di 7 notti a febbraio 2022
Risposta di VrboOwner, il giorno 19 mag 2022
Hi Emily,
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Unique historical cottage with authentic Bahamian decor

The pros: This vintage house had nooks and crannies galore. Walls clad in shiplap and floors are hardwood and vintage tile. The interiors are well appointed with Bahamian antiques. Location is convenient to restaurants and grocery stores. Really you can get almost anywhere on the island in a golf cart in less than 10 mins. Our favorite dinner restaurants were The Dunmore, The Landing, and Rockhouse. Make reservations ahead. We didn’t make any before our trip and had to work hard to get tables. The Blue Bar (at Pink Sands Resort) is right next to public beach chair/umbrella rentals and made for a convenient lunch spot and place to order drinks and it has amazing views. Caretaker Juanita was lovely as was Rosina the housekeeper. The cons: this house is due for a DEEP clean. Also the salty air has corroded the some of the metal in the house like the shower curtain rod in back house and bathroom faucets. Back house tub doesn’t drain well. Kitchen faucet functions but is aesthetically broken. The backyard is screaming for landscaping. The house backs up to Daddy Ds night club — Bring ear plugs. OVERALL: this house is charming and a good value on a very expensive island.
Soggiorno di 5 notti a luglio 2024
Recensione verificata

2/10 Terribile

Mi è piaciuto: Check-in
Non mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio

This is no Jewel

Where do I start? First of all, this place looks NOTHING like it does in the outdated listing photos. The house is tired, run down and dirty. This is no fault of the housekeeper. She’s got junk to work with. The floor mats are gross and you have to walk down a dirt path along the side of the house to get in and out. It’s impossible not to bring dirt with you. As for the other issues, the only way to be secure in the house is to lock all of the many deadbolts from the inside. Major safety hazard!! The only way you can get out of the back of the house after you’ve locked yourself in is if you have a key. If you’re sleeping in the back bedroom, you need two keys to get out of the room and out of the backyard. The four keys to get in and out are not labeled and on two separate keychains. Again, huge safety hazards! Additionally, the AC went out and we had two people displaced one night. The upstairs bath was useless after day one when it leaked onto the bed below. The part to fix it… due after we left. The power goes out daily, all over the island, but they have a generator… it also didn’t work. The part to fix that… also due after we left. The wood tables and outdoor chairs are gross. You can’t use the washer/dryer yourself. I wouldn’t dare put food on the old gas grill, fences are falling apart, outdoor shower is barely a trickle, the pool is freezing. There’s nightclub behind the house, music until 2am. Slow response by host!! Wish I could post pictures.
Soggiorno di 5 notti a novembre 2024
Recensione verificata

2/10 Terribile

Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Worst Rental Ever...

Worst rental experience ever....! The first night we arrived on 5/5/2023 someone broke into the home while we were sleeping and stole all of my cash out of my wallet. Over Two Thousand. Later that day after the cleaning people left my sisters' purse and jewelry were gone. I called the cleaning lady and notified her right away of the stolen cash. Her response was if I went to the police it would be “the worst two days of your life and they may keep you on the island.” The nightmare got worse... I immediately reached out to the host Nalini Mohan in an emergency state asking for help. I tried to call her, she would only work through email. I explained to her that the home was broken into and my cash was stolen. I let her know about the purse and jewelry as well. Nalini offered zero compassion and her response was to reach out to authorities. Which I did, I filed a police report with the Harbor Island Police who were very kind and helpful. But Nalini was zero help. Since her cleaning people had keys to the house I was extremely concerned for the safety of myself and my family. I reached out to her again asking her to call me. Her response again was to contact authorities... We ended up getting a hotel room on the island for the remainder of our vacation. I honestly cannot believe that we were treated this way. Nalini the host finally responded and in so many words suggested that my daughter could have stolen the money. This was one of the worst vacation renta
Soggiorno di 4 notti a maggio 2023
Risposta di VrboOwner, il giorno 25 set 2023
There has been no break in in the home whatsoever. Claims were made by one guest that after going out the night before she could not the next day locate money she allegedly had in her purse. We recommended she contact the authorities on several occasions. She was vehemently opposed to doing so. We offered to assist her in making contact with the authorities if she did not wish to do so or didn't know how to and advised her that we would cooperate fully with any investigation. This was to ensure transparency and the proper handling of the claims. It would not be appropriate for us to handle this directly, but a neutral third party. We were so alarmed by the allegations we wanted to contact the police ourselves, but she told us not to do so and we respected those wishes. At no point, did the authorities contact us to address any claims made. If the police had been contacted or a report filed, then they would have contacted the owner and staff, neither of which happened. The guest review was initially not posted perhaps because of malicious threats or abusive language (we cannot be certain but assume this to be the case as the platform did not share why it did not initially post their review back in May). Therefore, even though they stayed in May, the review was published in September. You will see that there have been several stays since May with no issue. There were 3 five-star reviews in July after their stay. In the many years since the home has been a vacation rental, there have been no incidents of theft or any such thing. We have served hundreds of guests over the years and had not a single missing property complaint. The guests who made these claims never returned the house keys. As such, there was a complete change of all locks and security procedures as a matter of best practise. Unfortunately, the policy of the booking platform has no effective way to deal with such situations even if untrue. We can only allow our outstanding reviews to assure guests that the was a strange and unfortunate situation. Perhaps the guests truly something to have happened but not taking the necessary steps to work with us and the authorities meant there was little we could do to assist.

Informazioni sull’host

Host: Nalini Mohan

Immagine del profilo dell’host
I am a lawyer who has lived in The Bahamas for over twenty years.

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