DISNEY LUXURY 9BR 6BA VILLA HEATED POOL, HOT TUB, HOME THEATRE

Thanks for kind words. Our goal is guest satisfaction! Our reward is happy guests!

It was a pleasure having you as our guest ❤️

I’m the owner and this is my interest to make sure my guests are happy. I accept their calls and answer right away. We provide the code to the door within 24 H prior to arrival. And Angela got got it on the 20th which is normal. Our pool service guy is coming every Monday to clean the pool. This season is raining almost every day. After rain storms it’s not unusual to find some discoloration or small debris. We provide a pool brush and net for our guests so that after every use they are able to remove hair or anything that floats on the water. We let our guest to control our smart thermostats on every floor. They can set them to their desired temperature 72° to 75°. Every is written clearly in the house rules. Unfortunately some guests are to lazy to read them. Instead of appreciating that I’m going above and beyond in order to keep them happy and satisfied, unfortunately they complain. I’d like to thank all other guests that came and saw our gorgeous property, kind hospitality and professional hosting. One may read other reviews if you really interested in truth.

It was a pleasure having you as our guest ❤️

Hot tub works fine for those who use properly we invested 5k to fully automate the pool/spa. It take 45 minutes for the water to reach 104°. Pool/spa operation hours is: from 8am till midnight. If anyone tries to heat up the water outside operation time it won’t work. One may take the option of heating the pool/spa 24 H a day. Then one will be able to use it anytime in the duration of stay.

You were fantastic guests as well. 😊🙏🏻

Thanks for kind words.

We are trying our best to accommodate our guests. Thank you for beautiful review.

Thanks for kind words. We’re try are best to accommodate our wonderful guests. We’re always there for our guests and we’re reachable at any time by phone or by texting. Thank you Marian for being a wonderful guest.

Thanks for being our guests. We are very responsive to our guests. But on Saturdays we’re not able to answer a phone or read texts. Saturday is our holy sabbath. Sorry 😞

We are extremely booked and the traffic in our property is high. Thank for telling us about the small issues. We’re on it to fix it immediately. Thanks again for being a great guest 😊

Thank you for your review. We’re pleased that you enjoyed the location and the size of the home. We are, however, surprised by some of the concerns mentioned. The property is thoroughly cleaned and inspected prior to each guest’s arrival, and no such issues were reported before your check-in. We encourage guests to notify us immediately of any concerns so we can resolve them in real time, as guest satisfaction is very important to us. Regarding the pool and jacuzzi, these systems are maintained regularly. On rare occasions, unexpected technical issues may arise, and we worked to address this as quickly as possible while staying in communication with you. We are proud of the consistently positive experiences reflected in our reviews and remain committed to providing a high standard for every guest. We wish you and your family the very best moving forward.

Thanks for being our guests. We try our best to accommodate all guests.