Complesso di appartamenti

Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!

Galleria fotografica per Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!

Una camera d'hotel moderna con un'ampia cucina a isola, una zona salotto con vista sull'oceano e una ventola a soffitto.
Una piscina con lettini e ombrelloni, circondata da palme e un edificio a più piani.
Spiaggia
Una proprietà fronte spiaggia con edifici a due piani, una scalinata che conduce all'ingresso e palme.
Un'ampia zona giorno con balcone vista mare, arredata con divano, poltrone e tavolo da pranzo.

Recensioni

9,4 su 10
Eccezionale

In evidenza

  • Sulla spiaggia
    Le strutture sulla spiaggia sono una rarità da queste parti.
  • Attrazioni nelle vicinanze
    Vicino a: Seagrove Beach East
1 camera1 bagno4 posti letto

Servizi più richiesti

  • Sulla spiaggia
  • Balcone o patio
  • Piscina
  • Ingresso al parco acquatico
  • Aria condizionata
  • Frigorifero

Esplora la zona

Vedi sulla mappa
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪1 min a piedi‬
  • Place, Seagrove Beach West
    ‪3 min in auto‬
  • Place, Eastern Lake
    ‪4 min in auto‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪62 min in auto‬

Camere e letti

1 camera (4 posti letto)

Camera 1

1 letto king

Camera 2

1 divano letto (matrimoniale)

1 bagno

Bagno 1

WC · Solo doccia

Spazi

Terrazza o patio
Cucina
Sala da pranzo

Informazioni su questa struttura

Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!

Fully updated from top to bottom, Emerald Hill 13 is a stunning, coastal chic Gulf-front unit in Seagrove Beach. Spend time on the patio with your favorite beverage and enjoy the sounds and sights that the beaches of 30A are famous for.

You'll love all the attention to detail inside, with a gorgeous kitchen island that is centered in the room to maximize the time you're able to watch the waves of the Gulf crash ashore. Emerald Hill 13 offers a luxurious king bedroom and can sleep 2 more guests on the murphy bed in the console under the TV in the living area. The bathroom is a spa-like retreat with an extra-large walk in shower.

We can't wait to welcome you to this beautiful Gulf-front unit. We know it will make the perfect choice for your 30A vacation.

Emerald Hill:
On the south side of Highway 30A, in the heart of beautiful Seagrove Beach, this Gulf-front community offers a large sunny pool and private gated beach entrance. You'll enjoy swift access to the white sandy beaches and turquoise waters. The 19-mile paved bike/walk path that parallels the entire length of the Highway 30A is conveniently located in front of this complex. The property is centrally positioned and close to everything. A Publix grocery store is approximately 2 miles away, and a Tom Thumb gas station is within walking distance. This family friendly complex is very close to some of the area’s most popular state parks, as well.

Come experience the Emerald Coast first hand with restaurants, shops, bike riding, shore fishing, snorkeling, kayaking, and majestic sunrises and sunsets all at your front door. Emerald Hill is in the perfect place for easy access to all you could want out of your 30A vacation rental.

Seagrove Beach:
Named for the thick grove of oak trees lining its coastline, Seagrove Beach is located in the heart of 30A. There's no better spot to experience everything 30A has to offer! Feeling adventurous? Rent a bike and jump on the 20-mile Timpoochee bike trail that runs right in front of the complex. Visit famous Seaside and Grayton Beach State Park to the West. Head East and discover more of Seagrove Beach plus the wonderful coastal communities of Alys Beach and Rosemary Beach. Enjoy exploring the boutique shops, fabulous restaurants, and beautiful state parks in each of these communities.

Your stay at Emerald Hill 13 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

Please Note: Complimentary Xplorie activities are only available for reservations of 1–27 consecutive nights. Stays of 28 nights or longer are not eligible for these complimentary activities.

* Sorry, no pets allowed.
* Note: There are steps from the parking lot down to where you access the unit.
* Parking for 1 car (with required permit). No boats, trailers, or RVs.
* Golf carts are not allowed at Emerald Hill
* Only umbrellas (7’ max) are allowed on beach. No tents, cabanas, or canopies.
* Emerald Hill 13 is a first-floor unit, with access from the parking area via a short stairway leading to the unit entrance.

A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

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Strutture simili

Regole della casa

Il check-in inizia alle ore 16:00
Età minima per affittare: 25
Il check-out è entro le ore 10:00
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Bambini

Bambini ammessi: 0-17 anni
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Eventi

Non è consentito organizzare eventi
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Animali domestici

Non sono ammessi gli animali domestici
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Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Struttura n. 2714949vb
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.
Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio.

Informazioni sulla zona

Santa Rosa Beach

questo complesso di appartamenti vanta una posizione strategica a Santa Rosa Beach, in Seagrove Beach, un'area con parchi a tema nelle vicinanze e sulla spiaggia. A livello naturalistico, due delle principali attrazioni della zona sono Seaside Beach e Alys Beach. Anche Sundog Books e Eden Gardens State Park meritano una visita. Scopri le divertenti discipline sportive della zona, tra cui moto d'acqua e immersioni subacquee, oppure vivi grandi avventure all'aria aperta con attività come gite a piedi o in bici e ciclismo.
Mappa
Santa Rosa Beach, FL

Cosa c’è nei dintorni?

  • Seagrove Beach East - 1 min a piedi - 0.1 km
  • Seagrove Beach West - 3 min in auto - 1.8 km
  • Seaside Beach - 4 min in auto - 2.5 km
  • Eastern Lake - 4 min in auto - 2.5 km
  • Alys Beach - 13 min in auto - 9.4 km

Come spostarsi

  • Aeroporto Internazionale "Northwest Florida Beaches" di Panama City (ECP) - 47 min. in auto

Ristoranti

  • ‪Pickles - ‬4 min in auto
  • ‪Bud & Alley's Waterfront Restaurant & Bar - ‬4 min in auto
  • ‪Old Florida Fish House - ‬4 min in auto
  • ‪The Perfect Pig - ‬12 min a piedi
  • ‪Black Bear Bread Company - ‬4 min in auto

Domande frequenti

Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets! ha una piscina?

Sì, la struttura ha una piscina.

Gli animali sono accettati presso Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!?

Orario del check-out: 10:00.

Dove si trova Gulf Front and Fully Remodeled in Seagrove Beach + Free Attraction Tickets!?

Questo condominio si trova sulla spiaggia di Santa Rosa Beach, a pochi passi da Seagrove Beach East, e a 2,2 km da Seaside Beach. Seagrove Beach West e Eastern Lake si trovano ugualmente a meno di 2 km di distanza.

Recensioni

9,4

Eccezionale

Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Scopri di piùApertura in un’altra finestra
Valutazione di 10 - Eccellente. 24 su 31 recensioni
Valutazione di 8 - Buono. 4 su 31 recensioni
Valutazione di 6 - Soddisfacente. 2 su 31 recensioni
Valutazione di 4 - Scarso. 0 su 31 recensioni
Valutazione di 2 - Terribile. 1 su 31 recensioni

9,4/10

Pulizia

10/10

Check-in

9,2/10

Comunicazione

10/10

Posizione

9,6/10

Accuratezza dell’annuncio

Recensioni

Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great
Soggiorno di 3 notti a febbraio 2026
Risposta di VrboOwner, il giorno 23 lug 2026
Hello Jason! Thank you for the five-star review! We’re delighted you enjoyed your stay and would love to welcome you back again soon.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
The condo was very nice and the views were incredible!!
Soggiorno di 3 notti a febbraio 2026
Risposta di VrboOwner, il giorno 2 mar 2026
Thanks so much for your kind words! We are thrilled to hear you enjoyed the condo and those incredible views; as they really are something special. We would love to host you again anytime you are planning another getaway. Safe travels and hope to see you back soon! Warm Regards, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great stay

Great stay - the place was clean, updated and beautiful oven view! The bed was comfortable and room was dark for sleeping /napping.
Soggiorno di 4 notti a maggio 2022
Risposta di VrboOwner, il giorno 18 lug 2023
Hi Allen, Thank you for sharing your feedback. We were happy to have you and very grateful for your response. We work hard each and every day to bring our guests the best vacation experience. We are so pleased that you found our rental comfortable and clean. We agree great for day naps. You are great guest to host and we can’t wait to see you again on our beautiful beach of 30A. Sincerely, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
An easy review. This condo is simply, great. Great view, easy access from the car to the room, and from the room to the beach. Updated and comfortable living. We’re coming back to this same unit every year.
Soggiorno di 4 notti a ottobre 2025
Risposta di VrboOwner, il giorno 18 nov 2025
Thank you so much for the wonderful review! We’re thrilled to hear you loved the view, the easy access, and the updated, comfortable space. It means a lot that you plan to return to this same unit every year — we can’t wait to welcome you back!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Just lovely!

Beautiful unit, thoroughly enjoyed our stay!
Soggiorno di 5 notti a maggio 2023
Risposta di VrboOwner, il giorno 18 lug 2023
Bonnie, Thank you for taking the time to leave us a review, we appreciate it. We are thrilled to hear that this unit and the location of this unit worked out well for you and your family. It was a pleasure to host you and we look forward to hosting you again soon
Da un sito partner

8/10 Buono

Great location!

Rating Details: The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location!
Risposta di VrboOwner, il giorno 13 set 2024
Thank you for your feedback! We are thrilled to hear that you enjoyed the location. We believe it is one of the best aspects of our property, and we are glad it contributed to a positive experience for you. We hope to have the pleasure of hosting you again soon! Sincerely, Benchmark Management
Da un sito partner

10/10 Eccellente

Beach view and rest

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful place to stay right on the beach. Very quiet neighborhood. Private Beach. Close to a lot of food and shops.
Risposta di VrboOwner, il giorno 5 ago 2025
Thank you so much for your wonderful feedback! We are delighted to hear that the property was the perfect fit for your large family and puppy. It is great to know that the community and close proximity to the beach made your stay even more enjoyable. We look forward to welcoming you back anytime! Regards, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Couple's retreat

We couldn't have booked a better location for our anniversary getaway. The ground level walk out to the beach made everthing so relaxing. The property was clean and well kept. We will be going back.
Soggiorno di 4 notti a novembre 2024
Risposta di VrboOwner, il giorno 4 dic 2024
Thank you for choosing our property for your anniversary getaway, Brian. We are delighted that you enjoyed the convenient ground-level access to the beach and found the property clean and well-maintained. It brings us great joy to know that your stay was relaxing, and we look forward to welcoming you back in the future. Kind regards, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect beach getaway

Great 1 BR condo. Recently updated. Right on the beach. Great view. Easy access to beach. Perfect for 1 or 2 people.
Soggiorno di 7 notti a maggio 2023
Risposta di VrboOwner, il giorno 18 lug 2023
Jim, It was an honor to host your recent trip with us at Benchmark Management! We are thrilled to hear this property offered you the perfect getaway! We hope you choose to book with us again for all your future trips to the beach. We would be glad to host you! Sincerely, Benchmark Management.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect and chic

The renovation on this property is first class all the way. From the lighting to the flooring, it is perfect.
Soggiorno di 2 notti a marzo 2023
Risposta di VrboOwner, il giorno 18 lug 2023
Susan, Thank you so much for taking the time to share your feedback. Emerald Hill is an amazing condominium offering unbeatable views! We're so humbled by your response as guest satisfaction is our #1 priority. We hope to welcome you back soon for another delightful vacation! Sincerely, Benchmark Management
Da un sito partner

10/10 Eccellente

Ocean view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It’s exactly what we wanted
Risposta di VrboOwner, il giorno 5 ago 2024
Dear Mike, Thank you for your review of Emerald Hill 12A. We're delighted to hear that the property was everything you needed for a delightful stay on 30A. We look forward to hosting you again in the future! Best regards, Benchmark Management
Da un sito partner

10/10 Eccellente

Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice place on the Beach!
Soggiorno di 4 notti a gennaio 2023
Risposta di VrboOwner, il giorno 18 lug 2023
Rob, thank you taking the time to leave us a review. We are so happy to hear that this unit and the location of this unit worked out well for you and your family. It was our pleasure to host you and we look forward to hosting you again soon. Thank you, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Emerald Hill

Emerald Hill has been our “go to” place for years. We’ve tried other condos…and been satisfied…but Emersld Hill always stands above the rest.
Soggiorno di 8 notti a settembre 2024
Risposta di VrboOwner, il giorno 7 ott 2024
Thank you for your loyalty to Emerald Hill, Pam! It’s wonderful to know that it continues to stand out as your favorite, even among other options. We truly appreciate your continued trust in us and look forward to welcoming you back for many more stays!
Da un sito partner

10/10 Eccellente

Best location ever!!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was the second year in a row we stayed in 12A and absolutely love the location. This space is nicely appointed with a wonderful view of the ocean. Best of all, its just steps to the beach.
Da un sito partner

10/10 Eccellente

Pleasantly Perfect

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a perfect last minute grab for my parents to stay with us at the beach this year. We will 💯 be coming back!
Soggiorno di 7 notti a giugno 2022
Risposta di VrboOwner, il giorno 18 lug 2023
Hi Jade, Thank you for sharing your feedback. It was truly our pleasure to have your parents stay in our rental. We appreciate the wonderful review, they are absolutely great guests to host. This Emerald Hill unit has had an upgraded, so we are so happy we were able to share this with you all. Perfect location to the beach, and the views are breath taking. Just a must see to believe. It also provides a convenient walk or bike ride over to Seaside area as well as some of the great restaurants and stores in Seagrove. We work hard each and every day to bring ours guests the best vacation experience, and we hope we provided this for your family. We can’t wait to see you again here on our beautiful beaches of 30A Sincerely, Benchmark Management
Da un sito partner

10/10 Eccellente

Perfect

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view from this condo is priceless! The management company (Benchmark 30a) was excellent, very courteous! The condo was perfect for a couples getaway!
Risposta di VrboOwner, il giorno 19 set 2024
Thank you for the wonderful review, Juanita! We are thrilled to hear that you enjoyed the priceless view from our condo and found it perfect for your couple's getaway. We also appreciate your kind words about Benchmark 30A; we are glad they provided excellent service. We hope to have the pleasure of hosting you again in the future. Sincerely, Benchmark Management
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Unit & Location

The property was not clean upon arrival, but the management co (Kelsey) did an outstanding job rectifying the situation. The Unit was in excellent overall condition with new appliances and very comfortable, great ocean front view. The exterior of the buildings is starting to show its age and needs some TLC. Would absolutely stay here again.
Soggiorno di 5 notti a febbraio 2023
Risposta di VrboOwner, il giorno 18 lug 2023
Raymond, We are very sorry to hear that the unit was not cleaned upon arrival and we are very glad to hear that we were able to turn your stay around. It was a pleasure to host you and we look forward to hosting you again soon. Guest Relations
Da un sito partner

10/10 Eccellente

New Years beach trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was perfect for my husband and I! The decor is very modern and everything updated to perfection. The bed was comfortable and the view was gorgeous. It’s a great location to bike to Seaside or breakfast at the Perfect Pig.
Risposta di VrboOwner, il giorno 18 lug 2023
Wendy, thank you for taking the time to leave us a review. We are so happy to hear that this unit and the location of this unit worked out well for you and your family. It was our pleasure to host you and your family. We look forward to hosting you again soon.
Da un sito partner

10/10 Eccellente

Nice, Quite Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were in EH12A three nights when the fog was so heavy in the evenings and mornings, making a unique but pleasant, cozy experience. Our stay was delightful and the accommodations were nice and clean, exactly what we needed. I believe the unit was recently remodeled.
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Great place and location

Great condo, but small maintenance issues should be handled in the bathroom. No blankets provided for the Murphy bed and the property manager did not fulfill request.
Soggiorno di 7 notti a giugno 2023
Risposta di VrboOwner, il giorno 20 lug 2023
Adam, Thank you for reviewing your recent stay with us at Benchmark Management. We can't agree more, the location of this unit is hard to beat! We are however sorry to hear of the issues you had while on your trip. We do not have any record of a request for additional blankets or any issues with the bathroom at the property. We encourage all guests to reach out to us if they need anything during their trips! We can be reached by call, text, and email and are glad to address any concerns if needed! We hope you consider staying with us again at Benchmark Management, we would love the chance to provide you with a 5-star vacation. Sincerely, Benchmark Management.
Da un sito partner

10/10 Eccellente

Great Place on the Beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This quant condo directly on the beach was perfect for a couple's week vacation. The condo was updated compared to other units. It had a gorgeous view and easy access to the beach. The only recommendations I would suggest is cleaning the couch and providing some throw rugs throughout. I would stay again.
Risposta di VrboOwner, il giorno 23 ott 2024
Thank you for your thoughtful review! We are glad to hear that you enjoyed your vacation at Emerald Hill 13 and appreciated the updates and beautiful views. We appreciate your suggestions regarding the couch cleaning and adding throw rugs; we will definitely take them into consideration for future improvements. We look forward to welcoming you back for another stay! Sincerely, Benchmark Management
Da un sito partner

10/10 Eccellente

Perfect little spot

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our week at Emerald Hill 12A! Easy access to all 30A has to offer. Benchmark was great to work with from booking til check out. Condo renovations are lovely, comfortable bed, gorgeous ocean views and easy access to beach. The only thing I will mention in case it helps someone make a choice: though the front of the condo is ground level with the best patio, there are 6 steps from the parking lot to 12A’s hallway .
Risposta di VrboOwner, il giorno 18 lug 2023
Thank you for staying with us, Jean! We appreciate you taking the time to let us know that you enjoyed your stay with us! Our number one priority is ensuring that our guests are completely satisfied, and based on your review, we have done just that! Indeed, Emerald Hill 12A is a stunning vacation rental for a great getaway! We look forward to hosting you again soon! Regards, Benchmark Management
Da un sito partner

6/10 Soddisfacente

Great Location

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo is in a fabulous location. View is spectacular. Condo is in great shape however sofa needs to be cleaned BADLY and the bedroom is nice if you like to sleep in a room that is bright! Bring a sleep mask you will need it. Benchmark sorely lacks in attention to detail and customer reps are rude and unprofessional. They need additional customer training. Will probably never stay in one of their properties again. Also stairs down to the condo entrance is really dicey. They need a ramp.
Risposta di VrboOwner, il giorno 28 ott 2024
Thank you for staying with us and for sharing your feedback. We are glad to hear you enjoyed the location and views! We appreciate your comments about the couch and will arrange for it to be professionally cleaned. We also apologize for the brightness in the bedroom; we understand that preferences vary, and we will share your feedback with our team to explore potential adjustments for future guests. Customer service is a top priority for us, and we regret that we did not meet your expectations this time. We will ensure our team checks the stairs at the condo entrance as well. We truly apologize for the issues you experienced, and we hope to have the opportunity to welcome you back for a much-improved vacation experience! Regards, Benchmark Management
Recensione verificata

2/10 Terribile

Mi è piaciuto: Pulizia, check-in, posizione
Non mi è piaciuto: Comunicazione e accuratezza dell’annuncio

Not as advertised

Upon arrival the property was not ready to be used. The AC was out, the internet was out, the cable was out, and best of all the patio furniture in the pictures was gone! These were all problems that the property manager should have addressed before we arrived, not after. They did fix most on our second day, but we never got furniture besides 2 chairs on the patio. Management wouldn’t let us cancel and leave. They also wouldn’t let me talk to a real manger or give any refund for the property being not as advertised and having to deal with all these issues.
Soggiorno di 3 notti a febbraio 2024
Risposta di VrboOwner, il giorno 26 feb 2024
Hi James, thanks for staying with us at this property and for providing us with this review. We truly appreciate this feedback. We are so sorry that you did not have an exceptional experience with us. Please know that we do our best to maintain these properties but we do falter from time to time. Feedback like yours is extremely helpful as it gives us the chance to fix what was unsatisfactory with the unit. Thank you for reaching out to us during the stay regarding the issues. We do apologize for the inconvenience. Please note that it is always our aim for guests to have a seamless vacation experience from check-in to check-out. However in the event of issues, we want guests to report them so we can rectify them as quickly as possible. We have passed your comments along to the proper parties and can assure you that the entire team is actively working to ensure these issues will not be present for future stays. We do hope that you will book with us again for a much better vacation experience we know we can provide. Regards Benchmark Management
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Perfect except for....

A couple of things need to be repaired by, I assume, the owner. The ice-maker in the freezer is not working. Someone (previous guest?) did leave a bag of ice in the freezer, however. Management said they would alert maintenance? The front bank of windows facing the beach view have only half a curtain rod, the remainder of the rod obviously broke at some time and was removed. The windows cannot be covered. This would certainly present a privacy breach if the living room Murphy's bed was in use. But our issues were with management. They were extremely attentive and offered to accommodate any need we might present, until we actually asked for something. Extra blanket, please? No. None in the "warehouse." Roll of toilet paper, because we are out? No. Not allowed to provide more toilet paper. ( We had to go to the store. Really.) We discovered we were never given an access code to the pool. We texted requesting same. We were given one "to try." What? Try? Thankfully, it worked. But why wasn't the code given to us in the first place? Management began with a 5 and ended with a 4. And how about just supply an extra roll of toilet paper as routine? Honestly, that's not asking a lot.
Soggiorno di 4 notti ad aprile 2024
Risposta di VrboOwner, il giorno 18 mag 2024
Sally, Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address each issue promptly. Regarding the ice-maker, we have alerted maintenance to resolve the issue promptly. We apologize for any inconvenience this may have caused. Concerning the curtain rod in the living room, we apologize for the oversight and will ensure that it is repaired or replaced to maintain our guest's privacy and comfort. As for your interactions with our team, we regret that we did not meet your expectations. Providing exceptional service is our priority, and we apologize for falling short in this instance. We will review our procedures in hopes of making efficient changes in the future. We appreciate your understanding and patience and hope to have the opportunity to better serve you during your next visit. Warm regards, Benchmark Management

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