Located directly on the Crystal River

Thank you for your kind review! We’re delighted you enjoyed your stay and look forward to welcoming you back.

Thank you so much for the wonderful review! We’re delighted you had such a great getaway and truly appreciate you recommending us to your friend. We look forward to welcoming you back!

Thanks so much for staying with us! We really appreciate your feedback and hope to welcome you again.

Hi Cythia, Thank you so much for your feedback! The mattresses were purchased in 2017 from Denver Mattress Company and the topper to add extra comfort. It sounds like we need to look into replacing it and I appreciate you letting us know that the mattress wasn't to your liking.

Thank you for your feedback. We’re sincerely sorry to hear that your recent experience did not meet your expectations, especially as you’ve previously enjoyed your stays with us. Regarding the room information confusion, we want to clarify that multiple confirmation emails were sent to the email address listed on your VRBO account. We understand you later indicated that the email was outdated, but unfortunately, that was the only contact provided to us through the reservation platform. We also sent follow-up information through the VRBO messaging system. Our team aims to provide respectful and helpful service at all times, and we’re disappointed to hear you felt otherwise. We have reviewed our communication, and while we regret any frustration caused by the initial mix-up, we respectfully disagree with the characterization of the interaction. As for the condition of the unit, we take cleanliness very seriously. Our housekeepers follow a strict cleaning protocol, and we maintain photo documentation of each unit prior to guest check-in. No concerns were reported to us during your stay regarding cleanliness, items in the freezer, or the carbon monoxide detector, or we would have been happy to address them promptly. We value all guest feedback as it helps us grow, but we do want to note that this review does not reflect the standard of service we strive to provide or the experience we believe most guests receive when staying with us.

Thanks for the wonderful review. We're so glad you had a memorable holiday weekend and enjoyed your time exploring the area. It was a pleasure hosting you, and we'd love to welcome you back again.