The property in Fairway Village, Quechee. VT was fine. Clean, comfortable and accurate as advertised. Unfortunately, Portoro….. the management and rental agency …..is totally incompetent and a waste of one’s time. When you call for assistance you get remote agents living at home ( one with a baby crying in the background) or elsewhere. They’re good at checking boxes, but that’s about all. No ability or training at problem-solving or common sense thinking.The left hand doesn’t have a clue as to what the right hand is doing. Their QR code which is needed to begin what they call a verification process didn’t work… the only response I got was …”well it works on my end”Had to download and send ID pics three times … but kept being asked repeatedly by three separate agents to try it again.A few days before check-in at the property, I was notified by email that I had not yet reviewed the rental agreement. When I called one of these offsite agents, they said to use the QR code to access that agreement; however, I informed them that the QR code wasn’t working and asked that they simply send me a copy of the agreement by email. I was told they didn’t have access to their own rental agreement!I certainly could go on, but that’s enough to punctuate how incompetent and dysfunctional this company is!!There are lots of fine properties in Quechee, including the one in Fairway Village that we rented. Just run as fast as your feet can carry you if the rental Agency is Potoro!!!