Modern Waterfront Treehouse on Lake Martin!

We are disheartened to hear about your experience. Our listing accurately states the availability of central air and heating, with two split air units visible in the listing photos. It’s worth noting that none of our previous guests have made this claim, and we promptly sent our property manager to assist you with the split air remote as soon as the matter was brought to our attention. Regarding cleanliness, we take great pride in maintaining a high standard and offered you a turnover service, which unfortunately you declined. We take your feedback seriously and have addressed it with our housekeeping team. As for the issue with bugs, while we regularly schedule pest control and our property’s woodland setting naturally invites the occasional insect, we take all reports seriously. We’d appreciate the opportunity to understand the magnitude of the issue and take appropriate action. We value your feedback as it helps us improve. Our commitment is to provide a comfortable and enjoyable experience for all our guests. However, it’s surprising to receive this review given your positive parting comments in personal message thanking us for our adorable place and great location.