The pool was smaller than it looked. It had not been cleaned prior to our arrival. The pool needed shock, brushing, etc. The filter would not stay running. He apologized for the condition of the pool. He gave us his cell phone number, and we phoned him a couple of times for service when the filter stopped running. The grill and grilling area were separated from the pool and tables. The photographs made me think the entire area was open/connected, which would have been more inviting. The gate leading from the pool to the dock was attached using zip ties, and we had to tighten screws to keep it from coming off. We put in a lock repair order to access the lower lever storage area (it would not open using the code we were given - turns out the code was good, but the lock was not working properly). We had trouble getting the electronic door lock to the house to open. It was very inconvenient and did not work well. There were loose boards on two steps leading from the lower level up into the house, and two of our party had minor falls. There was an ant problem around the kitchen sink and in an upstairs bedroom. There were no box springs on the beds, only lumpy, well-worn mattresses. My mattress pitched me to the floor when I rolled over in bed one night. One of the coffee makers did not work. The dishwashers were hard to use. This was not a luxury unit by any means.