The Sleek Escape * Cortile Zen * Giardino Artistico * Vicino a Città e Attrazioni

Hi Natalie. Thank you for choosing our property for you and your friends to come celebrate your birthday. You're welcome back any time. Take Care!

We're so happy you enjoyed your stay Mikiel... thanks for visiting and you're welcome back any time you want to come back to visit your old hang out spots : )

Thank you so much Kevin... you're awesome! Thank you for being such a wonderful guest. It was and is an absolute pleasure having you, and of course you're welcome to stay any time : )

Thank you so much Shericka...that means alot! You guys were such awesome guests!! We would happily welcome you back any time you come back to Houston. Take care : )

Thank you Andy for choosing our property. It was a pleasure having you and your guests. We'd be happy to have you back any time. Take Care!

Thank you so much for your feedback and for booking with us Pelumi. We're so happy you and your guests enjoyed your stay. Your welcomed back any time! Take care : )

Thank you so much Noor for being truly amazing guests!! We really appreciate your feedback. You guys went above and beyond the typical guests and any host would be lucky to have you! We hope to see you again the future. Take care, be well and continue being awesome! : )

Thank you so much for your review Cody. It was a pleasure hosting your stay for the New Year holiday! You're welcome back any time : ) Take care!

Thank you for coming to stay at the property Jamie! It was great having you and you're welcome back to stay any time. Take Care!

Thank you so much Mercy! It was an absolute pleasure having you and your family (including your dog 🙂) You're welcome back any time! Take care : )

Thank you for choosing our property Karalee! We're glad you were able to complete the verification process required by VRBO and happy to hear that you and your friends enjoyed your stay. You're welcome to come back and stay any time. Take care!

Thank you so much for your review Natalie! It was an absolute pleasure hosting your recent stay. You are very much welcome back any time! Take Care : )

Thank you Monique. It was a pleasure hosting your girls trip and we appreciate your feedback. Take care.

Hi Sonya...this review is quite disturbing to us! We're disappointed you were unhappy with your stay at our property. I'm extremely confused with the reference to our property being a duplex...we are very much a one story, detached, single family home, with no other homes or apartments of such attached to us! As for the maintenance issues you mentioned...we would have been more than happy to immediately replace the outlet faceplate with the crack in it if this was brought to our attention upon your discovery and you felt unsafe. The indent in the wall behind the third bedroom doorknob has been repaired. As for the towel ring in the guest bathroom, this review solves the mystery...we were wondering how and where it disappeared to...our maintenance crew could have reinstalled it for you if this was brought to our attention when it fell off during your stay. I can only presume you disposed of it as opposed to allowing us the opportunity to fix it for you...or saving it for re-installation after your departure, but no worries, we bought a new one since we discovered it missing, had it installed in minutes and have yet to have issues thus far. Usually issues are brought to our attention during a guest's stay to either simply make us aware or to allow us the opportunity to address them as quickly and efficiently as possible. Waiting for a review to mention said issues delays hosts the opportunity to address them quickly before any subsequent guest arrives... but luckily these issues were so minor, we were able to have them all repaired in under 15 minutes so nevertheless thank you for bringing them to our attention. It's unfortunate you weren't completely satisfied due to the issues you mentioned....good luck and take care Sonya.

Unfortunately, on occasion we get disgruntled guests. During the booking process you stated that you and a few friends/coworkers were coming to Houston for two nights, for a girls weekend. Your reservation stated 3 guests. As we always do, we send a welcome/confirmation message immediately after booking, and also confirm the total number of guests that will be staying on the property. You did not respond. We reached out again 3 separate times (without a response), including the morning of arrival, explaining that we would need a response in order to gain access to the property. You arrived at the property around 7pm, then responded to our messages simply stating "8 guests." We then changed the reservation from your initial 3 guests, to reflect the 8 guests that you informed us of. VRBO requires a reservation to reflect accurate information. At the same exact time, you called VRBO trying to gain access the property at which time it was explained to you that the reservation needed to reflect accurate information. VRBO added fees within the platform, at which time you then told VRBO that only 3 guests would be staying. Nevertheless, you were immediately provided the access code and we removed all additional charges VRBO added to your reservation. Upon inspection after your review, the Jacuzzi tub was able to fill with hot water...this was not brought to our attention and no issues were found. I can only assume the "dirty" area you mention was referring to the unpainted back wall inside the vanity cabinet, under the sink. The unpainted area has now been freshly painted. It's very unfortunate to receive dishonest reviews like this as we really do strive to accommodate all guests, maintain communication, and provide a comfortable and enjoyable stay. Be well and take care Shenara.

Thank you so much for your review Denise! It was an absolute pleasure having you. We're so glad you chose to spend your Christmas at our property and that we were able to help out. You're welcome back any time : ) Have a wonderful New Year and take care!