4/10 Scarso
Viaggiatore verificato
3 maggio 2023
Mi è piaciuto: Pulizia e posizione
Non mi è piaciuto: Check-in e comunicazione
Baltimore Trip
The rental is in a charming neighborhood and is nicely decorated. However, the maintenance and and some stated amenities in the rental was not up to par or as indicated in the rental advertisement. Initially when we arrived we could not get into the unit because we were emailed the wrong instructions for how to access the apartment. We had to contact Vrbo to get a contact number for the manager to get the correct procedures…this took over an hour. Then during the first night of our stay the electricity in 1/2 the unit went out when a phone charger was plugged into an outlet. The next day, I waited 4 hours for a promised repairman that never arrived… finally the maintenance man called and had me plug the vacuum cleaner in the outlet, jiggle the line and miraculously the power came back on. Also, during our last night the smoke detector went off twice at 1AM for no apparent reason… this was eventually remedied by turning on the fan.
Amenities not as stated in rental advertisements included; only one of the promised two parking passes for parking in the neighborhood was available for use (the other was missing), no bottom sheet on one of the beds, no welcoming basket as indicated in advertisement (there was 4 small bags of crab chips and a bottle of wine) and no paper towels. Finally, the manager was not very responsive in resolving the issues we encountered causing us concern and frustration.
Viaggiatore verificato
Soggiorno di 3 notti ad aprile 2023
