Summary:
If you are looking for luxury and comfort, this condominium is for you. Serenada is located on 38th Street corner Av. 10, offering an unparalleled location where you will find restaurants catering to all tastes on the way to the beautiful beach located at the end of 38th Street – renowned for its restaurants and bars.

On Av. 10, just a few steps from the condominium, you will find the new and luxurious supermarket called Chedraui, where you can get all the supplies you may need for an unforgettable stay in Playa del Carmen.

Serenada offers spectacular service provided by trained professionals ready to assist you. The condominium features 24/7 security and concierge service to address all your queries.

In the condominium, you will discover jacuzzis on the rooftop next to the pool, providing a perfect setting for sunny afternoons with friends or family.

If you enjoy exercising while traveling, this condominium boasts a modern and well-equipped gym for you to carry out your exercise routines without any hassle.

The Space:
Welcome to this beautiful and cozy 2-bedroom apartment with LO door, where you can find a well-equipped kitchen with all the appliances and utensils you need to cook your food while traveling.

In the living room, you will find a comfortable armchair to spend afternoons watching movies on the smart TV, where you can enjoy your streaming applications during your stay.

This apartment can accommodate up to 4 people, with 1 queen bed in each room.

Come and experience Serenada; this is the place you are looking for to spend your next vacation.

Our extra Services...
Concierge services 
Private Chef
Beach Access
On site Spa service
Grocery service
Tour reservations
Nanny service
Housekeeping 
and more...

Guest Access:
Check-In/Check-Out:

Check-in: 3:00 PM
Check-out: 12:00 PM

Occupancy:
Guests must adhere to the agreed-upon number of occupants. Exceeding this limit results in the loss of the security deposit, with guests required to vacate immediately.

Security Deposit:
A security deposit, via credit card (Visa/MasterCard), is required upon arrival. For guests without a credit card, a cash deposit (USD or Mexican Pesos) is necessary during check-in. The deposit is lifted after inspection, but any damages are deducted.

Responsibilities:
The signing guest is responsible for payment and adherence to the agreement's terms. Responsibility extends to other individuals on the property.

Prices and Property:
No guarantees exist regarding subsequent rental prices or property availability.

Constructions and Repairs:
Maintenance is prioritized, but no reimbursement is provided for accessory malfunctions. Construction noises are unavoidable; however, efforts will be made to address issues favoring guest comfort.

Refunds:
No refunds are issued if guests choose to leave before the scheduled departure date.

Hurricane Evacuation Policy:
No reimbursement in the event of a hurricane or natural disaster. Guests are encouraged to consider travel insurance.

Services:
No reimbursement for service closures (internet, water, power) beyond control. Lockers containing owners' personal items are off-limits.

Additional Property Usage:
Unauthorized usage (parties, non-residential purposes) may result in loss of the security deposit and immediate eviction.

Property and Security:
No responsibility for additional furniture. Lock doors/windows, adhere to rules. Guests exonerate Happy Address from legal responsibilities.

Responsibility:
Guests are responsible for their safety and that of others on the property. Absolution from Happy Address for accidents, damages, or losses.

Conclusion:
Agreement valid with guest adherence. Happy Address can terminate for non-compliance or non-payment.

Legal Responsibility:
Happy Address not responsible for situations arising from the agreement execution. Guests decide on termination or property non-usage.

Exoneration:
Guests accept exoneration of Happy Address, owners, agents, and employees from lawsuits, damages, or costs arising from the agreement's execution and service use.

Penalty for Violation:
Violation may lead to agreement termination, premises access, and guest removal without reimbursement