Waikomo Stream 503 – PBAC, Walk to Shops & Ocean

We apologize for the disappointing experience you had during your stay at Waikomo Stream Villas 503. We strive to provide a clean and comfortable environment for our guests, and we regret that we fell short in meeting your expectations. We appreciate your feedback regarding the cleanliness of the unit, and we will address this issue with our housekeeping team to ensure that it does not happen again in the future. We also take note of your comments about the mattress and pillows, and we will consider replacing them to provide a more comfortable sleeping experience. Regarding the limited kitchen supplies, we will take steps to ensure that the unit is fully stocked with the necessary dishes, mugs, and cutlery for our guests' convenience. We apologize for any inconvenience caused by the condition of the bathtub and shower curtain, and we will address this matter promptly. We are glad to hear that you enjoyed the location of the property, with its easy access to the beach and restaurants. We are also pleased that you appreciated having access to the Poipu Athletic Club. We value your feedback and will use it to improve our services. Mahalo for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Mahalo for taking the time to provide feedback on your recent stay at our vacation rental. We appreciate your positive comments about the location, self-check-in/check-out process, and communication from the host. We're glad to hear that you found the local recommendations helpful and enjoyed the amenities provided, such as beach chairs, towels, and a cooler. We apologize for any inconvenience caused by the condition of the unit. We understand your concerns about the dated furniture, wall-to-wall carpet, and kitchen although the pricing is based on the condo. An updated condo would rent for a much higher nightly rate. We will take your feedback into consideration as we continue to make improvements to the property. Regarding the back slider door, we apologize for any inconvenience caused by the lock issue. We will address this with our maintenance team to ensure it is resolved promptly. We are sorry to hear about the presence of cockroaches during your stay. We take pest control very seriously and have contacted our extermination service to address this issue immediately. We apologize for any cleanliness issues you encountered. We strive to provide a clean and comfortable environment for our guests, and we will address this with our housekeeping team to ensure it does not happen again in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

Mahalo for taking the time to provide feedback on your recent stay at Waikomo Stream Villas 503. We apologize for any inconvenience you experienced during your stay and appreciate your honesty in sharing your concerns. We are sorry to hear that the photos in the advertisement were misleading and that the condo did not meet your expectations in terms of lighting and privacy. We understand how important it is to have accurate representations of the property. We will speak to the owner about the condition of the condo. We are also sorry to hear about the odor of mildew/dampness and the dampness of the carpet and couch. We will address this issue with our housekeeping team to ensure that proper measures are taken to prevent any future occurrences. We will work with our housekeeping team to ensure that all areas are thoroughly cleaned and maintained. Lastly, we apologize for any inconvenience you experienced with the pool and jacuzzi. Waikomo Streams usually maintain their common areas extremely well. Thank you again for your feedback, and we hope that you will give us another opportunity to provide you with a better experience in the future.