Pet Friendly, 5Min Downtown, Backyard & Firepit

You guys were great... Welcome back anytime!

I loved hosting you guys! Perfect guests!

Thanks so much for choosing us! You guys were great guests.

Thanks for choosing us!

Thanks for choosing us!

Thanks for choosing my place! Thanks for keeping the place clean as well. You're welcome back anytime.

Below is a suggested public response that addresses the concern professionally while maintaining appeal for future guests: --- Thank you for your thoughtful review and for staying with us. The home was designed to comfortably accommodate groups and families, and the bunk bed setup does include a standard safety railing that has been securely in place since installation. Placement of the ladder allows for flexible sleeping arrangements, although we recommend mindful use when sharing the room with the queen bed. Regarding the porch railing, thank you for pointing that out. Our team has already inspected it and ensured everything is properly tightened for added peace of mind. We are delighted to hear that you loved the remodel, found the home charming, and enjoyed a responsive hosting experience. Providing a safe, enjoyable stay for every guest is our priority and we look forward to welcoming you again.

Thanks! You guys were great guest and are welcome back anytime!

Thanks for staying with us!

We take all guest concerns seriously, which is why I personally drove to the property immediately upon being contacted. A licensed HVAC technician from Hendrick Heat, Air, Plumbing and Generators was dispatched the same evening and found no active gas leak. The technician's written report documents that all was well after inspection and notably documented abnormal findings consistent with tampering including the gas control valve being turned to its highest setting, something that does not occur under normal operation. Regarding the thermostat, our smart thermostat was set within normal operating range and we addressed this promptly upon being notified. What this review does not mention is that after claiming the situation was too dangerous to stay, the guest's belongings remained at the property the entire time. The guest then returned that same evening and messaged us through the VRBO platform stating they found the issue resolved and would be staying the night. This is documented in our VRBO message thread. A family genuinely fearing a gas leak does not return and spend the night. It is also worth noting this safety concern was raised exclusively on the final night of a four night stay, the point at which a refund request would have the greatest financial impact. Police were called because the guest had committed to vacating by 10 PM and we needed to ensure that commitment was honored, not as a punitive measure against a family. We responded to every concern immediately, professionally, and with licensed documentation. Future guests can see from our other reviews the standard of hospitality we consistently provide. We wish this family well and stand fully behind our response to this situation.

Thanks for choosing us!

Thanks so much for choosing us!

Thanks for choosing my place and keeping it clean. You're welcome back anytime.