The Vacation Spot - Scottsdale

Thank you, Tyler. We’re glad the home worked so well for a big group and that everyone made use of the courts, the pool, and the yard. That’s exactly what this house is built for. A few notes for anyone reading. The back slider needed a custom part, and the first one arrived broken, so we had to reorder it. We let Tyler know right away and pointed the group to the second slider just around the corner. It’s since been replaced and works perfectly. The pet hair on the bedding was fixed the same day it was reported, and when the ceiling fan started grinding we determined that it needed to be replaced and it wasn't going to arrive in time so we had a floor flange delivered the same day. On the thermostats, after the guests' departure we couldn't find any of the thermostats set according to what the guest described. And we never heard about a thermostat issue during the stay, and since we were in touch with the group on everything else, we would have sorted it within the hour had we known. We’re sorry a few things weren’t perfect, and we took every one of them seriously. We’d love to host the group again.