Private Birmingham Retreat Near Red Mountain Park!

So glad you had a cozy and relaxing stay! The quiet vibe really does make it special. You’re always welcome back.

Hi Ernie, Thank you so much for your review! I'm glad to hear you had a great experience and found the house comfortable and well-equipped. We always strive to provide the best service, so I’m happy we were able to assist you quickly during your stay. I appreciate your feedback about the cleaning fee—it's set to ensure the home is thoroughly cleaned and ready for the next guests, but I understand your perspective and will take that into account. It’s great to know the overall value worked out well for you. We’d be happy to welcome you back anytime!

Hi Joselyn, Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. We’d like to address a few points in your review. Our home is in an urban area, and while we understand that surroundings can be a personal preference, many guests have had positive stays with us. Safety is a priority, and we provide clear instructions on using the security system. Based on our records, the issue with the alarm stemmed from using the gate key box code instead of the alarm code, which may have caused the confusion. We always aim to assist guests as efficiently as possible, and we apologize if our efforts to troubleshoot felt frustrating. Regarding cleanliness, our housekeeping team conducted a deep clean before your arrival, and we did not receive any concerns during your stay. We would have been happy to address any issues if given the chance. However, we will reinforce our cleaning checks to ensure all areas meet the highest standards. We appreciate your feedback on the kitchenware and will take it into consideration. While our home is stocked with essentials, we understand that personal preferences for cookware vary. We value guest feedback as it helps us improve, and we’re sorry this stay wasn’t the right fit for you. We wish you all the best in your future travels.

Thanks for the perfect rating. Even without a comment, we appreciate you taking a moment to leave feedback. Hope your stay felt smooth, and you are welcome back anytime you are in the area again!

Hi Tanner, Thank you for staying with us! We're glad you had a good stay, and we’re always looking to improve. Please don’t hesitate to reach out if you have any suggestions for next time.