Cozy and Artistic Space with a library and a Floating Net

We are sorry for your negative experience. We are thankful for your honest feedback and we'll look for ways to improve. We are disappointed in your review as every other review on other platforms including this one have been positive. We were informed by our cleaner that you arrived around 2:45 P.M which is before our listed 4 P.M check-in. We, in most cases, promise a 4 P.M check-in, but very rarely allow for 2:45 P.M check-ins unless communicated earlier, which wasn't the case. We still allowed for an early check-in in the hope that would be convenient for your schedule. Now we apologize for the garbage bags that weren't properly taken out and lack of paper towels, but we are confident that the property was properly cleaned before you arrived. We recently invested in a new AC unit for the main floor and basement and mini-split units for the 3rd floor for those warm summer days. Again, we'll take any feedback and look to improve as we have with all our past guests.