Creekside Oasis w/ Pool & Hot Tub near Beaver Lake

Thank you for the wonderful review. So glad the property and amenities lived up to expectations and that the booking process was easy from start to finish. We would love to host you again.

Phil, thank you for staying with us in Rogers and sharing your positive feedback. We are happy to hear you enjoyed your visit and look forward to welcoming you back!

Carlene., thank you for staying with us in Rogers and sharing your positive feedback. We are happy to hear you enjoyed your visit and look forward to welcoming you back!

We're thrilled to hear that your husband's surprise 30th birthday weekend was a success and that you enjoyed your stay. It's great to know that the house setup and cleanliness met your expectations, and that you found everything you needed. We're especially happy that you loved the outdoor area and were able to make the most of it during your stay. Your recommendation means a lot to us, and we'd be delighted to welcome you back anytime.

Thank you for your feedback! I’m glad the location and space worked well for your family. I appreciate your suggestions regarding the outdoor lighting and hot tub—I'll look into those areas to improve for future guests. We hope to welcome you back again soon!

Thank you for taking the time to write this out. The outdoor areas were not where they should have been during your stay, and that is on us. The wet stretch that week put our landscaping crew behind, but the yard, the creek path, and the poolside gear should have been in better shape before you arrived. We're glad our team was able to get the tub cleared, the pans replaced, and pest control out while you were still there. We appreciate you staying gracious about it, and we hope you'll give us another look.

Thank you for sharing your experience. We are glad your group loved the house and the location, and we are sorry the plumbing event on night three was disruptive. A few points for future guests reading this. The plumber's comment that we had prior knowledge of this issue was not accurate. We had no advance warning of the failure that occurred during your stay. When it was reported, we responded the same day and dispatched a plumber immediately. Regarding the resolution: we offered to relocate your group to a comparable property and offered a full cancellation refund, both of which were declined. A partial refund was then offered and accepted. After that refund was received, we were asked for additional compensation. We want future guests to have an accurate picture of how this was handled. On the pool: Creekside was freshly dewinterized before your arrival. We explained the dewinterization process during your stay, and the pool was tested and chemically balanced throughout. Temporary cloudiness while the chemistry stabilizes is normal and does not affect water safety. We understand that explanation was not satisfying in the moment, and we recognize the visual was concerning. The pool cleared as expected after you departed. The plumbing has since been repaired. We hope this context is helpful to anyone considering this property.

Thank you for your feedback. We are glad the interior was clean and ready for your arrival. Regarding the exterior: our listing photos are current and accurately represent the property. We do note that your stay followed a storm that had caused some cosmetic damage to the outdoor deck cushions. The cushions were functional and in the process of being repaired; the damage did not affect their use. The storm also delayed our normal mowing and lawn care. We understand if that created a gap between your expectations and what you found, and we wish we had communicated it before check-in. Prospective guests are always welcome to reach out to us directly with questions about current property conditions.