Uptown Haven: Stylish Stay Near Downtown with Bikes and Firepit near Downtown

Thank you for your stay and for sharing your feedback. I’m glad to hear you enjoyed the home overall, and I truly appreciate you noting our communication throughout your trip. To touch on a few items: • Early check-in: The home was ready a bit ahead of schedule, and as outlined in our listing and check-in instructions, we do offer optional early check-in for a small fee. Many guests take advantage of it, but of course it’s completely optional. Since you preferred the standard 4pm check-in, we followed our usual timing. We always try to give guests flexibility based on what works best for them. • Back gate: After your stay, we walked through it with our team and found everything operating normally. Even so, we’re adding a clearer note in the instructions just to make arrival even smoother for future guests. • Pack-and-play: I’m sorry it wasn’t where it should have been. As soon as you reached out, we had a new one delivered within the hour, and we updated our turnover checklist to make sure this doesn’t happen again. • Item left by a prior guest: This was an extremely unusual and unfortunate situation. Our cleaners do check drawers, but these particular dresser drawers don’t fully extend, and the item had been pushed behind the visible area. As soon as we were notified, it was immediately retrieved and the prior guest was reported to the platform. Our inspection protocol was updated to include reaching into those deeper spaces.