Near Boston - Home Theater - Game room - Peloton

Thank you so much! It was a pleasure hosting you, and you are welcome back anytime!

Thank you for your feedback. I’m sorry to hear your stay did not meet expectations, as guest comfort is always our priority. The home is professionally cleaned after every stay, and this is the first time we’ve received concerns regarding cleanliness. We encourage guests to reach out during their visit so any issues can be addressed immediately. The kitchen is intentionally well stocked with utensils and cookware for family and longer stays, which many guests appreciate. The basement family room is heated with a high-output portable heater that has reliably warmed the space during winters when we personally lived in the home. I also explained that the heater could be repositioned closer to the seating area if desired. Window AC units are sealed for winter use and have not previously caused cold air issues. The neighborhood has multiple exit routes, including a paved road, and snow removal is handled regularly throughout the winter season. Throughout your stay, I remained readily available, answered all questions, sent a brand-new shovel, and offered to arrange snow removal. While we understand weather-related concerns, we’re sorry these efforts did not result in a more positive experience. We appreciate your feedback and wish you well in future travels.