Berkshires Barn Stay on Working Homestead

Thank you so much for your kind words! I’m thrilled you and your friends enjoyed your time at the barn — and I love that you made good use of the garden herbs for your toast! You were wonderful guests, and I’d be happy to welcome you back anytime.

Thank you for your feedback. I’m so sorry the refrigerator stopped working during your stay — as soon as I was notified, it was replaced right away. I always want guests to feel comfortable and cared for while they’re here. I completely understand how stressful it can be to get locked out, especially at night. Afterward, we inspected everything and confirmed the door and ground-floor window were both secure and working properly. Accessing the apartment through a locked window didn’t mean the space was unsafe — just that you found yourself in a tough situation. Still, we’ve since added an extra interior lock so future guests feel even more at ease. Before check-in, I provided a 20% introductory discount and a one-night courtesy refund, even though your change in plans was within the non-refundable period. I always strive to be fair, responsive, and ensure every guest enjoys a safe and comfortable stay.