We have stayed at this property twice in the last year (2016). For us it has the perfect location for walking to many restaurants, visiting our friends/neighbors, and launching both kites and windsurfers right out front. The house also has a good set up for our family (two mature teen sons in their own separate room with bathroom). The outdoor space overlooking the beach is fantastic, and the included SUPs and kayaks a bonus. Em and Sandy have been very helpful, accommodating, and generous in making sure our requests are fulfilled. They seem to genuinely desire that we are pleased. The local caretakers are knowledgeable and easily reachable to sort out any issues that may (do) arise. The property is clean and the view and outdoor space are priceless. We would be very happy to stay here again - and plan to. After two visits we feel like it is 'our' vacation home and we take no exception to its quirks - we roll with them...
That being said, this is not for those looking for luxury. It suits our needs well enough as we are quite easy going about the little imperfections and issues that arise. We are also attuned to and respectful of water conservation and septic system idiosyncrasies. Even so, the water ran out near the end of our stay. This was remedied within a few hours after a phone call to the local manager. The regulator for the propane stove stopped working as well, but again was quickly repaired. We just went out for lunch instead!
The home itself is getting quite dated and is starting to show wear. The grout is beginning to crumble, the concrete walls show water seepage in a few spots and the paint is flaking off, the under- sink cupboards are musty, the finish on the faucets and bathroom sinks are worn, and the appliances/ kitchen cabinets are old but functional. All cosmetic stuff so it doesn't deter us - being ocean front is harsh on a building.
The beds are quite firm and bordering on uncomfortable for my family's liking but the sheets and towels are all soft and of good quality. Nights were generally quiet, ignoring the occasional locals out cruising with their music blaring or roaming dogs barking. Earplugs help. Waking up to the spectacular sunsrise each morning is priceless.
I offer this review with a spirit of kindness: know what you are choosing and you will love it. There are many rental options available in this increasingly popular destination. Enjoy La Ventana, it is a special place.