Granby Ranch townhome with private hot tub and decks, walk to the lifts

Thanks Martha! Glad you had a nice trip. Please do come back again soon!

Hi Tomas, Thank you for the review and kind words about our property! We’re so happy to hear that you enjoyed your stay with us. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. By the way, you were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come back and stay again any time! -The TurnKey Team

Thanks Gage! We loved having you guys! Come back again soon!

Hey Justin, Thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear that you enjoyed your stay with us. Please know that we stock each home with what is called a "starter supply" of basic items. It is not designed to be an unlimited supply but, rather, to get a typical reservation through a weekend or get folks started so that they can enjoy their arrival days, take inventory, and pick up whatever else is needed to get them through their trip. Prior to each stay, we stock dish soap, laundry detergent, a roll of paper towels, toilet paper, a dish brush to wash dishes, a few trash bags, dishwasher detergent, bar soap, and the standard bathroom amenities you might find in a hotel. Thanks again for your feedback! -The TurnKey Team

Thanks Carissa! We loved having you guys. Come back again soon!

Your feedback is appreciated thank you for submitting it, Marcus! We would have loved the opportunity to answer any questions or resolve any issues that you had during your stay. We apologize for any disconnect or miscommunication in the care you received when communicating with our team, as this is not the high level of customer care we strive to provide. We will follow up with our team regarding your experience and will use this feedback as we grow as a company to better serve our guests.

Hi Jennifer, Thank you for taking the time to leave this review. We are sorry to hear about the cleanliness issues and for any inconvenience this caused as well. It’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. We completely understand and have taken extra steps to improve our cleaning standards, but it sounds like in this instance those were not delivered on time. Please know that we've since followed up with our Housekeeping Team to address this incident and ensure guest issues are handled in a timely manner moving forward. Although it doesn’t change things, we appreciate you accepting the compensation we were able to offer. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and keeping our properties in perfect shape. If there is anything else we can do for you, please reach out to our 24/7 guest hotline and let us know.

Hi Debra, Thank you for taking the time to share your experience with us. We're thrilled to hear your compliments and we hope that you made yourselves right at home. That being said, we do apologize for the issues you encountered. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. We wish we had known about these issues at the time so that we could have helped out then. Our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please let us assure you that we will ensure the home is adequately stocked with toilet paper, laundry detergent, and starter supplies to avoid similar problems from future guests. We will make sure any outstanding maintenance issues are resolved to prevent similar issues moving forward. By the way, you were perfect guests, and we cannot wait to host you again. -The TurnKey Team

Hi Chantry, Thank you for taking the time to leave us this review. We’re so happy to hear that you were pleased with our place. That being said, we do apologize for the issues you encountered and for the inconvenience that this has caused as well. We wish we had known at the time so that we could have helped out then. Our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we are following up with our housekeeping team to ensure the home is adequately stocked with toilet paper moving forward. By the way, you were perfect guests, and we’re looking forward to hearing from you again.

Hi Lenny Thank you for taking the time to leave us this review. We're delighted to hear that you enjoyed your stay and all of the amenities this home has to offer. We're sorry we were unable to accommodate early entry for you. With regards to basic household items, TurnKey stocks each home with what is called a "starter supply" of basic items. It is not designed to be an unlimited supply but, rather, to get folks started so that they can enjoy their arrival days, take inventory, and pick up whatever else is needed to get them through their trip as needed. You were wonderful guests and we hope that you'll choose TurnKey again -The TurnKey Team