Dream Away Cabin - Nuova Cedar Log Cabin - 2BR - 3 acri - Passeggiata al Lago

So glad to hear you enjoyed your stay at the cabin. Hope to host you and your family again!

Thanks, Danie. It was great hosting you and your fiance. Hope to host you again soon!

Hi! Glad you like the cabin. The stink bugs were coming in due to the cold front we just had. The pest control guy has come in and sprayed so the bug issue has been resolved. :-)

Thank you so much for writing a review for our log cabin. We are happy to hear that you enjoyed the peace and tranquility of Dream Away Cabin. It is a great place to unwind and recharge. We look forward to hosting you again soon :-)

Thank you for the feedback! Glad to hear that you enjoyed your stay at the cabin. Cleanliness is a priority especially in this pandemic. 😊 We will definitely check out the 2nd bedroom a/c vent. The vents may not be open or there might be something in the way. The unit has just been replaced a month ago. Had we known you were bringing a boat we would have suggested going through the back. There are no trees and no winding road into the cabin. There is a gate at the back. Oh, well. Next time 😊

Regarding the gate issue the guest highlighted, the gate was already unlocked and the pin had already been removed, so all they needed to do was push the gate open. Yes, I was on the plane at that very moment so, unfortunately, I couldn't tell her to just push it, however, to be honest, this was quite obvious. With regards to Netflix, it is unfortunate that the App wasn't working. We had guests the weekend before and it was fine when they left. This guest was furious that her kids couldn't watch Netflix, while in the cabin in the beautiful Hill Country. I consequently asked my cleaner, to take a look at it. She also brought her son with her who was technically very savvy. Unfortunately, they were still unable to get it working. At that point, the guest was extremely rude to both of them . This was not acceptable! I do not appreciate people who are mean or rude to those who try to help them. I apologized profusely to my cleaner and her son for the verbal abuse they endured. They did not deserve such terrible treatment. The guest also demanded a refund on their stay because Netflix wasn't working! It's just an App and I offered to give her the password so they can watch Netflix on their devices. I also refunded the full cost of Netflix for one month. Overall, I believe this individual was looking for ways to get a refund on her whole weekend stay. I would certainly not recommend renting to this individual.