Oceanfront Paradise, stupefacente a Sayulita Best Location immobiliare

Thank you for the feedback, Karen. I never want any of our renters to have anything other than a fabulous time at Casa Paloma, particularly since our staff bends over backwards to accommodate our guests. We have hundreds of 5-star reviews, so I believe this review is a real anomaly. (I ask future guests to please read them before determining if the review above represents others' experiences.) The water outage was caused by a first-time-ever accident in our cistern, when the water pump broke on a Sunday morning and our property manager, Ernesto, could not get a repair done until midday. Ernesto immediately contacted a water delivery company from a neighboring town, and had a large truck of water delivered. (A couple of days later, the whole town ran out of water. It was the tail end of the long dry season, and the town was filled to capacity with vacationers.) And relative to our wonderful chef and housekeeper Dora, who cooked dinner for the whole group, we apologize, she will always leave all leftovers in the future. I have been in the vacation rental business for over 25 years, owning several high-end properties in Mexico and California. 99% of the time our guests rave about our properties and their experience with our staff, some saying it was the best vacation of their life. If even 1% of our guests are not happy, I am more than willing to make it up to them via discounts, refunds or whatever it takes. My goal is to have everyone not just be satisfied, but to have the time of their lives. I did reach out to see if there was anything I could offer you for the inconveniences you experienced, but got no response. Thank you again, Karen.

Thanks for your review - so glad you had such a great time. Just wanted to say that we have had numerous families with small children stay at Casa Paloma - including our whole family with grandkids who are currently 5, 6 and 7. We have all enjoyed this house with them since they were infants. You do have to keep a close watch on the younger ones and not take them to the rooftop. I suspect every parent would understand this.

Thank you for your 5 star review. We appreciate hearing from our guests and are always looking for ways to improve everyone's vacation experience with us. Yes, Sayulita is completely exploding with growth right now. We are really sorry the noise was disturbing. Unfortunately we do not have control of that. The construction in front of our house was supposed to be completed by December 15th. The good news is our neighbor's remodel is now complete. On another note, our housekeeper Dora offers wash and fold laundry service to guests at just $6.00 a load. We have found that this works best for everyone. As far as being child friendly, we rent this house 95% of the time to large families with children of all ages and have never had any issues. We do have hard tile floors, stairways, balconies and our rooftop terrace really is for adults only. And it is always recommended that toddlers and young children be watched closely. Again, thank you for staying with us and we hope to address all your concerns prior to a future booking. Warmest Regards, Dennis and Joan Duff

Frank, thank you so much for this wonderful review. We're so glad you and your family had a great time. Please come back again, we're already looking forward to it! -- Dennis