Splendida, tranquilla, pulita 3BR Downtown Home Near Old Market, Durham, Zoo, Ballpark

Thank you for your kind words.

Grazie!

Oh, that's too bad. You could definitely have lowered the temperature. I wish you had contacted me. There's no arbitrary limit on hot or cold. Your wife said you loved the place, LOL. But please visit again. You were a great guest. Lower the AC as low as you want!

That's so funny. Most people say I have too many kitchen supplies. Hey, what can you do. Maybe you folks didn't see the extra set of utensils underneath the top set of utensils in the utensils drawer. Sorry about that. But, for the record, the house does have all the supplies mentioned. For future guests: just ask me during your visit if you can't find anything. Thanks.

Weird. I never received any communiques from you nor photos. I would have responded promptly. There are four beds in the house, including the futon couch. The extra bedroom in the storage room is for kids, though there is an extra futon in there. The house is only $199 per night to rent before discount, so all in all it's quite the bargain compared to having to rent hotel rooms for all the guests. You didn't mention that.

This is a very weird and atypical response. I think, if I am not mistaken, it has something to do with this guest not getting their deposit back from the credit card company. Guest changed her card. I asked her to check with the credit card company or VRBO to resolve, since I returned deposit in full on time. She punished me with this grossly inaccurate and mean-spirited review. Obviously, I would recommend never renting to this person, lest you get the same treatment. I bent over backwards to make the visit splendid for this guest, to no avail. Now let's go through lies point by point. 1. As for leftover food, I am not sure what guest means. I do live in home when there are no guests, so I keep condiments in a special place. Also, if food is not spoiled, I deliberately instruct cleaners to leave it, so next guest has food at arrival (e.g., eggs, milk). I don't think guest has a handle on home sharing. It's a home, not a hotel. 2. I never heard about the broken glass. I always ask guests upfront to let me know if ANYTHING is not to their satisfaction. I am very proactive and deal with things immediately. For some reason, this guest decided to write a nasty review instead of getting in touch with me right away to solve anything that was not absolutely perfect. I am super anal about everything. So, the response is just passive-aggressive. 3. I have never heard about the sewage smell. I sleep in the basement and have never had this smell. I should have been alerted to this, but wasn't by guest. 4. I have never heard any complaints about the neighbors. This is a very quiet development. I need to know who these mystery neighbors are. 5. Yes, the fourth bedroom is for CHILDREN. I make that very clear. It is not an official fourth bedroom, as I make clear, but one can use it for kids. 6. There are TWO beds in the downstairs bedroom. So, plenty of beds, plenty of places to sleep. I am starting to wonder if this guest violated the guest limit protocol. 7. I've never heard anything bad about the WiFi. I pay for the highest possible WiFi service. Overall, this seems like an act of revenge because I was powerless to resolve the deposit, which I returned on time. It was to a defunct card, which guest needed to resolve. So, this seems like a guest who really had it in for me for this or some perverse reason. Also, this is a person who does not understand the nature of home sharing. I would strongly recommend to my fellow home-sharers to never, ever rent to this person.