Complesso di appartamenti

Ground-Floor Beachfront Condo with Pool & Concierge Services

Galleria fotografica per Ground-Floor Beachfront Condo with Pool & Concierge Services

Zona salotto esterna coperta con piscina, sedie di plastica bianca e un ombrellone blu.
Un hotel sulla spiaggia con numerosi balconi, un ombrellone di paglia e poltrone da relax blu.
Una spiaggia con un ombrellone di paglia, acqua cristallina e vegetazione rigogliosa.
Area piscina con lettini e ombrelloni, vasca idromassaggio e vista sull'oceano.
Area relax all'aperto coperta, con tavolo e sedie in vetro, affacciata su una spiaggia con palme e vista sul mare.

Recensioni

9,2 su 10
Meraviglioso

In evidenza

  • Sulla spiaggia
    Le strutture sulla spiaggia sono una rarità da queste parti.
  • Attrazioni nelle vicinanze
    Vicino a: Half Moon Bay

Servizi più richiesti

  • Sulla spiaggia
  • Balcone
  • Piscina
  • Ingresso al parco acquatico
  • Griglia da barbecue
  • Aria condizionata

Esplora la zona

Vedi sulla mappa
Akumal, QROO
  • Place, Half Moon Bay
    ‪8 min a piedi‬
  • Place, Spiaggia di Akumal
    ‪2 min in auto‬
  • Place, Centro Ecológico Akumal
    ‪2 min in auto‬
  • Airport, Aeroporto internazionale di Tulum (TQO)
    ‪87 min in auto‬

Camere e letti

2 camere (5 posti letto)

Camera 1

1 letto king

Camera 2

1 letto matrimoniale e 1 divano letto (matrimoniale)

2 bagni

Bagno 1

Vasca o doccia · WC

Bagno 2

Vasca o doccia · WC

Spazi

Terrazza o patio
Cucina
Balcone
Sala da pranzo

Aggiungi le date e scopri i prezzi

Strutture simili

Informazioni sulla zona

Akumal

Questo complesso di appartamenti si trova a Akumal e vanta una posizione strategica sulla spiaggia. Riviera Maya Golf Club e Porto di Puerto Aventuras sono due tappe fondamentali per chi ama le attività. A livello naturalistico, invece, tra le principali attrazioni della zona ci sono Spiaggia di Akumal e Half Moon Bay. Anche Parque Xel-Há e Centro Ecológico Akumal meritano una visita. Scopri le tante discipline sportive della zona, tra cui immersioni subacquee, snorkeling e pesca, oppure vivi all'avventura con fantastiche attività all'aperto come jogging e ecoturismo.
Mappa
Akumal, QROO

Cosa c’è nei dintorni?

  • Half Moon Bay - 8 min a piedi - 0.7 km
  • Spiaggia di Akumal - 2 min in auto - 1.1 km
  • Centro Ecológico Akumal - 2 min in auto - 1.1 km
  • Hekab Be Biblioteca - 2 min in auto - 1.5 km
  • Laguna di Yal-ku - 3 min in auto - 1.4 km

Come spostarsi

  • Aeroporto internazionale di Tulum (TQO) - 76 min. in auto

Ristoranti

  • ‪Breeze Beach Bar - ‬8 min in auto
  • ‪Pueblito Lindo - ‬8 min in auto
  • ‪Oishi Japanese Restaurant - ‬8 min in auto
  • ‪Preferred Club - ‬8 min in auto
  • ‪Portofino - ‬5 min in auto

Domande frequenti

Ground-Floor Beachfront Condo with Pool & Concierge Services ha una piscina?

Sì, la struttura ha una piscina.

Gli animali sono accettati presso Ground-Floor Beachfront Condo with Pool & Concierge Services?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Ground-Floor Beachfront Condo with Pool & Concierge Services?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Ground-Floor Beachfront Condo with Pool & Concierge Services?

Orario di inizio del check-in: 15:00.

A che ora si deve eseguire il check-out presso Ground-Floor Beachfront Condo with Pool & Concierge Services?

Orario del check-out: 11:00.

Dove si trova Ground-Floor Beachfront Condo with Pool & Concierge Services?

Direttamente sulla spiaggia di Akumal, questo condominio si trova a 2 km da Half Moon Bay e Spiaggia di Akumal. Laguna di Yal-ku e Centro Ecológico Akumal si trovano ugualmente a meno di 2 km di distanza.

Recensioni

9,2

Meraviglioso

Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Scopri di piùApertura in un’altra finestra
Valutazione di 10 - Eccellente. 25 su 34 recensioni
Valutazione di 8 - Buono. 6 su 34 recensioni
Valutazione di 6 - Soddisfacente. 1 su 34 recensioni
Valutazione di 4 - Scarso. 2 su 34 recensioni
Valutazione di 2 - Terribile. 0 su 34 recensioni

9,2/10

Pulizia

9,0/10

Check-in

9,2/10

Comunicazione

9,6/10

Posizione

9,0/10

Accuratezza dell’annuncio

Recensioni

Da un sito partner

10/10 Eccellente

Great place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great snorkelling cozy accommodations BBQ is a charcoal style. Safe place Lots of stores and restaurants
Risposta di VrboOwner, il giorno 2 mag 2024
Thank you, Brian! We appreciate your review and are pleased to know you enjoyed your stay at Playa Caribe #2 on Half Moon Bay. Let us know when you're ready to join us again and we'll gladly help you plan another great vacation.
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Check-in

Akumal

Nice clean quiet place
Soggiorno di 5 notti a novembre 2022
Risposta di VrboOwner, il giorno 22 set 2023
Thank you so much for your feedback, John! We are happy to hear you enjoyed your stay and we look forward to your return :)
Recensione verificata

8/10 Buono

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Thank you

We had a lovely time at Playa Caribe, the apartment was perfect for our family. Lovely to be right on the beach listening to the waves at night. Nice snorkeling on the reef also. The apartment was very clean and everyone was very helpful. We look forward to visiting again. Thank you
Soggiorno di 8 notti a dicembre 2020
Risposta di VrboOwner, il giorno 22 set 2023
Thank you for your wonderful comments about your stay at Playa Caribe Condominiums, Unit 2. Our greatest compliment is that you wish to return. We appreciate your choosing Playa Caribe and Akumal as your vacation destination. It will be lovely to see you again soon! All the best in the new year! Akumal Direct
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Relaxing

This condo was clean and cute as described. We loved the convenience to town and restaurants. I would highly recommend it. The staff was really friendly and helpful. I will book this condo again. Proximity to pool . Morning visit from my favorite iguana “Maynard”
Soggiorno di 6 notti a maggio 2021
Risposta di VrboOwner, il giorno 22 set 2023
Thank you for taking the time to review your stay at Playa Caribe Condominiums, Unit 2, Gini. We are so pleased that you were able to relax and enjoy your time in Akumal. Your kind words are greatly appreciated. It was a pleasure to host you. We will look forward to your next visit! Happy travels always, Akumal Direct Reservations
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Akumal Paradise

Thanks to the Flakes for sharing their beautiful condo. We love the location and neighborhood. The condo has everything most would want for a beach vacation. The kitchen is well equipped for cooking if you want to. Having the reverse osmosis water was a fantastic feature. The staff were very helpful, reliable and a pleasure to work with. We would love to come back!
Soggiorno di 11 notti a febbraio 2020
Risposta di VrboOwner, il giorno 22 set 2023
Hi Leah, Thank you very much for your review. We are happy that you found every thing to your liking, the condo as well as the service and Akumal which we feel is a special area of Mexico. You are welcome back any time! Regards, Rod & Joyce Flake
Da un sito partner

10/10 Eccellente

Another Fantastic Vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the third time we have stayed at Playa Caribe in Akumal. Again, it was a wonderful and relaxing time. Everyone is happy and friendly. We will be coming back.
Risposta di VrboOwner, il giorno 6 dic 2023
Thank you, Charles We're so glad you enjoyed your stay at Playa Caribe 2 and look forward to helping you plan another great trip to Akumal.
Da un sito partner

10/10 Eccellente

Beautiful!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was perfect in every way! Loved being on the ground level - the patio had view of both pool and HMB. The location was great and the office staff took great care of us. Condo had everything we needed and we will certainly book another stay at this place again.
Risposta di VrboOwner, il giorno 6 dic 2023
Thank you, Robert We're so glad you enjoyed your stay at Playa Caribe 2 on Half Moon Bay and look forward to helping you plan another great trip to Akumal.
Da un sito partner

10/10 Eccellente

Amazing family vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an unbelievable time at Playa Caribe! We were a large family of 12 using 5 unites (Condos 1, 2, 6, Studio Natasha and Studio Maria). The pool and location were amazing. The staff was incredibly friendly and helpful. Akumal is a very relaxing and beautiful place!
Risposta di VrboOwner, il giorno 22 set 2023
Thank you, Lauren It was a pleasure hav ing your family stay with us at Playa Caribe and appreciate your honest review. We look forward to seeing you soon and helping you plan another great vacation.
Da un sito partner

10/10 Eccellente

Great location, great place, excellent service

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place very clean, maid service and property management very helpful. The condo is nice, spacious, patio private, pool on the small side but great to have. Be ready the beach is very rocky. Location is perfect. Be careful with speedbumps though.
Soggiorno di 9 notti a novembre 2021
Da un sito partner

8/10 Buono

Beautiful 1st floor condo in heart of Half Moon Bay!

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful condo in heart of Half Moon Bay. Great accommodations. Only issues were all water was salty inside unit as water system was seized by salt water and trash would wash up directly in front of this condos beach as it was centered on Half moon bay.
Risposta di VrboOwner, il giorno 10 dic 2023
Hi Tracy, Thank you for your review; we're glad you enjoyed your stay at Playa Caribe 2. We appreciate your feedback and look forward to helping you plan another trip to Akumal.
Recensione verificata

10/10 Eccellente

Incredible location

The condo is located right on the beach and by the pool. It was great to have that convenience. We really enjoyed snorkeling in the bay and seeing coral and small fish. My family and I enjoyed exploring the Half Moon Bay area and restaurants. We ate at La Buena Vida, La Lunita and the Turtle Bay Bakery. All were very good with great atmospheres. It was wonderful to hear the waves crashing every night as I fell asleep. In addition, the staff at the complex was really helpful and friendly. I would definitely come here again and will recommend it to friends and family!
Soggiorno di 5 notti a marzo 2018
Risposta di VrboOwner, il giorno 22 set 2023
Hi Beth, We are happy that you enjoyed the condo and Half Moon Bay and the convenience to the restaurants and being right on the beach, I know its hard to beat... we have been going down for almost 20 years. We appreciate you telling your friends/family and we would love to have you back again. Thanks again, The Flakes
Archivio

10/10 Eccellente

Perfect Get-Away

Thank you, thank you, thank you for the wonderful family get-away. My husband, two kids and I needed a relaxing, tropical paradise to end the cold school year in Colorado. We truly felt at home in this condo and with the beach or pool just steps from our door, everyone could be together and yet enjoy whatever they wanted. The condo itself was in a great location and was very nice with everything we could possibly need. We slept great and played all day long. It was a short but great walk to a couple of restaurants and we also enjoyed staying at at our cozy condo and making fresh guacamole and tacos.....perfection. We will be back!!!!
Risposta di VrboOwner, il giorno 22 set 2023
Thanks so much for the review. We always love to hear that people had a great vacation and enjoyed the condo. We look forward to your return.
Recensione verificata

6/10 Soddisfacente

Mi è piaciuto: Pulizia, check-in, comunicazione e posizione

Not pleased

Property was ok kind of dated, beautiful view of the Bay Beach was not what we were expecting, not very appealing to me. Also being on the ground floor next to the pool was very loud, which took away from the beauty of the Bay,not able to enjoy the peacful surroundings.
Soggiorno di 3 notti a luglio 2024
Risposta di VrboOwner, il giorno 29 ago 2024
Thank you for your feedback, Robert. We understand that being on the ground floor next to the pool can be a bit noisier, and we apologize that this impacted your experience. Our top-floor units generally offer a quieter environment with even more spectacular views, which might be a better fit for your next stay. We appreciate your comments and hope to have the opportunity to welcome you back in the future!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

A Wonderful Experience!

This is the second time that we have stayed at Playa Caribe. The Condo's decor is exactly as you see in the featured pictures and have a nice authentic "Mexican" feel to them. Everyone is very friendly and we always felt safe. This time we didn't stop for groceries on our way in, but brought shopping bags with us and picked up everything we needed at the general store by the arches or the little convenience store near the condo. At night, we took our meals mostly at La Buena Vida which has a breezy hobo chic style to it. The food was always good. During the day we hung out at the beach or the pool, and we also arranged through David at Akumal Direct for a couples massage, and on another day for a facial/mani/pedi. Reasonable and fun! We really enjoyed our holiday and will be back!
Soggiorno di 5 notti a novembre 2022
Risposta di VrboOwner, il giorno 22 set 2023
Thanks so much for the wonderful feedback, Charlie! We're so happy to hear you enjoyed your stay and we hope your return to Akumal soon! Happy travels! :)
Da un sito partner

10/10 Eccellente

Amazing Time

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time. The condo was perfect. Its is in a great location, right on the beach. There are also several restaurants in the area, that we highly recommend. David and everyone at Akumal Direct were amazing. They were able to help with excursions but also with just simple questions we had about the area. If you dont rent a car, have David help rent a golf cart. It's perfect for getting around. We also suggest you get some Pecos or smaller bills for tipping before getting to the area. We HIGHLY recommend Akumal Direct.
Risposta di VrboOwner, il giorno 6 apr 2024
Thanks so much for your review of Playa Caribe 2, Richard. We're glad you enjoyed your stay and appreciate your recommendations about the pesos and golf cart. Please let us know when you're ready to join us again. We'll be happy to help you plan another great vacation!
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

BEAUTIFUL!!

Pictures do not do this apartment justice. After staying for a few nights we were dreaming of what it would be like to own our own place just like this in half moon bay. Communication from the host was excellent. Response time was within a few minutes for anything we could have needed. There was only one hiccup with the host confirming we would have a travel crib upon arrival but we weren't able to get it until the next day. It didn't even matter that we didn't have the crib the first night as there was enough space for all of us to sleep and live comfortably. We loved being on the ground floor with easy access to the pool and beach. We cooked all meals at home and used the grill our last night to make a delicious surf and turf meal. The location couldn't be any better. So close to Yal Kul and beautiful reefs available to explore right off the beach. The extra sand toys available made it easy for our youngest to stay busy on the beach. We absolutely loved our stay and hope to come back soon.
Soggiorno di 3 notti a gennaio 2024
Risposta di VrboOwner, il giorno 20 feb 2024
Thanks for your kind words about your stay at Playa Caribe Condos, Nikki! Once again, our apologies the crib was not set up for your arrival. We are happy to learn this was not an inconvenience. It was lovely to host your family. We thank you for your business. It is greatly appreciated! See you again soon! Happy travels always, Akumal Direct Reservations
Da un sito partner

8/10 Buono

Still Love Akumal, but it’s changed

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We first came to Playa Caribe 20 years ago. This was our 4th Akumal visit, 3rd to PC, The good, town is lovely and has managed to stay small, sea is beautiful, people are warm and helpful, restaurants are all beautiful. The bad, 1) the bus loads of visitors everyday have left the coral in Half Moon and Akumal Bays damaged badly; 2) the intensity of sales as you enter town and walk on Akumal Bay is way up; 3) the seaweed storm was very bad and made the beach on Half Moon Bay unuasable. The condo associations need to find a way to address the seaweed when it comes, since it comes every year. Our best memory from last visits was snorkeling from the beach in front of the condo, which was impossible due to seaweed. Playa Caribe is still a great place to stay and excellent value. The kitchens/baths are due for updates, but everything worked fine and manager and staff were great.
Risposta di VrboOwner, il giorno 22 set 2023
Thank you Jeffrey, We're so glad that you found Playa Caribe a great place to stay and excellent value. As far as the seaweed goes, this has been an ongoing topic and many efforts have been implemented by residents and HOA. Unfortunately, mother nature cannot be contained but hopefully the barrier that will be installed this summer can help.
Da un sito partner

10/10 Eccellente

Great beach holiday, especially in the low season

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great trip, although very different to 15 years ago. The beach unfortunately has been significantly eroded due to hurricanes and sargassum, so the photo depicted is not what it looks like today. Snorkeling and swimming in the bay is still possible and the recent installation of the barrier seems to be having an effect on preventing the Sargassum somewhat. The turtles are still nesting and hatching which is a bonus. There's loads to do apart from swimming in the bay and we found a great Cenote just north of the town of Akumal called Puerto Maya, inexpensive and not crowded. Yal-Ku lagoon is worth a visit for snorkeling but go early before the big groups get there. We discovered some great restaurants in Akumal town, just over the bridge, Cuvea for fish tacos and Xmirnas Cafe Town for pizza. Jungle Fish Beach Club is worth a visit for lunch/dinner, swim and relax. Tony, the owner is so accommodating and the fish is fresh and delicious. Le Buena Vida is still a great local restaurant and has a great Happy Hour. There's a new outdoor gym which is very cool and a new coffee shop which has great coffee and yummy pastries. Akumal Direct were great to work with regarding booking our condo, car rental, airport transfer and general suggestions. I would absolutely recommend their services. This was our 6th trip to Akumal and Half Moon Bay and we had a enjoyable, relaxing, fun filled 2 week vacation.
Risposta di VrboOwner, il giorno 22 set 2023
Thank you, Gillian! Your insights about Playa Caribe 2 and Akumal are appreciated. We're glad you had an enjoyable and memorable trip despite the changes. Do let us know when you're ready to revisit Akumal; our team will gladly help you plan another great trip!
Archivio

10/10 Eccellente

Feels like home

We have rented this condo 5 times from the Flake's over the last 10 years and have never been disappointed. Our son was 9 on our first vacation and wouldn't miss out on a trip here, even at 19! This year our friends rented the condos on either side of us and we had a fantastic 10 days. The staff are great from Augustin who manages everything to the maids and security guard Jose who will wake you at night if there are turtles hatching or laying. We have eaten at every restaurant in Half Moon bay and Akumal and our favorite for breakfast is Turtle Bay Cafe, dinner La Lunita, Que Onda for pasta, La Cueva Del Pescador for fish, La Buena Vida for happy hour, LoHa for pizza and drinks on the beach. The best is Teresa's "hole in the wall" across the street from Playa Caribe, she made us Ceviche and fish tacos with the barracuda and Mahi Mahi we caught when we went fishing and it was fantastic. We BBQ when we don't eat out and do our grocery shopping at the Chedraui in Puerto Morelos which is 30 mins drive towards Playa Del Carmen. Over the years we have visited all the theme parks and this year went to XPLOR which was a lot of fun, get there early to do the Zip Lines first before the crowds arrive. The snorkeling in Half Moon Bay is like swimming in an aquarium, we also love snorkeling in Akumal and watching the turtles feed off the grass on the sea bed. Akumal town is within walking distance and very safe to walk at night. We always rent a car so we can travel to different beaches but it's not absolutely necessary. Joyce Flack has been a wonderful resource over the years and given us so much advice and information on where to go and the rules and regulations when visiting Mexico. We will be back and I'm sure our friends will be joining us again.
Recensione verificata

4/10 Scarso

Mi è piaciuto: Pulizia, check-in, posizione
Non mi è piaciuto: Accuratezza dell’annuncio

LACK OF DISCLOSURE

Entering the condo we were overcome by a strong smell of mildew. After opening the doors, it remained strong, and my friend got an upper respiratory infection overnight. Both bathrooms had two steep steps to access, none of which were noted in the rental description. Also the 2 bathrooms featured showers w/steep steps down to access. No grab-bars to assist in/out of shower and slick when wet. This rental is NOT appropriate for those w/mobility issues or children. Akumal Direct, moved us to another unit for a few nights while deep cleaning the original rental. They were unable to find another ground-floor unit for us to rent being high season so we moved back into the unit with the hazardous showers that my friend could not access. The property manager and housekeepers we pleasant and accommodating, but Akumal Direct didn’t seem too concerned with addressing our issues and rectifying the situation. Lastly, the unit is steps from the pool which is available to all staying at Playa Caribe so be prepared for people walking across the porch to access the pool and lots of people/children within earshot. Lessons learned: DO NOT rent a non-refundable unit and ASK if it is safe for older travelers. While Akumal Direct claimed the bathrooms were clearly depicted in the rental description, THEY WERE NOT.
Soggiorno di 2 notti a dicembre 2023
Risposta di VrboOwner, il giorno 24 gen 2024
Hello Susan, Thank you for taking the time to review your stay. It is always our sincerest wish that our guests have an amazing vacation, which we feel is consistently reflected in the reviews. Our photos do show both bathrooms, including the showers, as we know potential renters prefer to see as many photos as possible prior to booking. We genuinely wish we had been made aware of any mobility issues at the time of the booking or prior to your arrival, so that we could have tailored your vacation to better suit your needs. If we had received such information beforehand, we would have gladly provided assistance and ensured a clear understanding of the condo layout or recommended other units. However, as we were only made aware of this upon arrival and it was Christmas and New Years, all of our other units were completely sold out so there were no other options available for the remainder of your stay. We were also in touch with the onsite manager and cleaning staff and they assured us that they were working hard to identify and rectify any mildew smells and ensure the unit was thoroughly cleaned prior to your return. We honestly care about our clients and want to ensure everyone has an amazing stay at our properties, which is why we were constantly in touch with you, trying to find a solution. As you know, we also reached out to other guests who booked the ground floor units, trying to find someone who would be willing to switch units with you, but due to their needs, this was unfortunately not possible. We sincerely apologize that your experience was anything less than positive but we will continue to work diligently to always improve so we thank you for your valued feedback!
Da un sito partner

4/10 Scarso

HAZARDOUS STAY

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: LACK OF DISCLOSURE. When we entered the condo we were overcome by the strong smell of mildew. Thinking it would subside by opening the doors, it remained strong, resulting in my companion contracting an upper respiratory infection overnight. We also discovered the two bathrooms featured tile showers with steep steps down to access. There were no grab-bars to assist one in or out of the shower and the tile becomes quite slicK. The bathroom door in one bath opened right up into the deep-dropped shower presenting a serious fall hazard. Both bathrooms also have two steep steps to access, none of which were noted in the rental description. This rental should NOT be considered if the renter has mobility issues or children. The property management company, Akumal Direct, arranged for a transfer for a few nights to another unit while working with the property to remove all the linens that were mildewed and deep clean the unit. They were unable to find another unit for us to move into due to being high season. Because the rental fee was nonrefundable and Akumal Direct was unable to find any other option in Akumal, we were required to move back into the unit with the hazardous showers that my companion could not access. The property manager and housekeepers were mindful and did everything they could to make our stay pleasant, but Akumal Direct didn’t seem too concerned with addressing our issues and rectifying the situation. And lastly, the unit is steps from the pool which is available to all tenets staying at Playa Caribe so be prepared for lots of people walking across your porch to access the pool and lots of people/children within earshot. Another aspect of this unit that was not included in the description. Lessons learned: DO NOT rent a non-refundable unit and ASK if it is safe for older travelers. While Akumal Direct claimed the bathrooms were clearly depicted in the rental description, they were not.
Risposta di VrboOwner, il giorno 25 gen 2024
Hello Susan, Thank you for taking the time to review your stay. It is always our sincerest wish that our guests have an amazing vacation, which we feel is consistently reflected in the reviews. Our photos do show both bathrooms, including the showers, as we know potential renters prefer to see as many photos as possible prior to booking. We genuinely wish we had been made aware of any mobility issues at the time of the booking or prior to your arrival, so that we could have tailored your vacation to better suit your needs. If we had received such information beforehand, we would have gladly provided assistance and ensured a clear understanding of the condo layout or recommended other units. However, as we were only made aware of this upon arrival and it was Christmas and New Years, all of our other units were completely sold out so there were no other options available for the remainder of your stay. We were also in touch with the onsite manager and cleaning staff and they assured us that they were working hard to identify and rectify any mildew smells and ensure the unit was thoroughly cleaned prior to your return. We honestly care about our clients and want to ensure everyone has an amazing stay at our properties, which is why we were constantly in touch with you, trying to find a solution. As you know, we also reached out to other guests who booked the ground floor units, trying to find someone who would be willing to switch units with you, but due to their needs, this was unfortunately not possible. We sincerely apologize that your experience was anything less than positive but we will continue to work diligently to always improve so we thank you for your valued feedback!
Da un sito partner

8/10 Buono

Akumal becoming our favorite

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were excited to revisit Akumal, and share the experience with my brother and his wife. Our Condo is located right in front of the beach and next to the pool. We were notified in advance about the Sargasso Sea weed. The time of year dictates if this would be a problem. We got in the heavy time but the boys on the beach sprayed it so we had no odor. Maybe a couple times for an hour or so. We loved snorkeling in the Cenote’s and rented a golf cart to go to all the amazing restaurants. Lol Ha our favorite. My brother and I went fishing with Loipuis JR. caught a 130lb Sail fish! Amazing day the help is amazing our room was cleaned day.
Soggiorno di 14 notti ad aprile 2022
Risposta di VrboOwner, il giorno 22 set 2023
Thanks Claudia, its always great to know guests enjoy their trip to Akumal. Let us know when you're ready to join us again and our team will gladly help find the property you most want.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Direct beach access

Really awesome direct beachfront condo. Very easy access, and in quiet Akumal. Lovely breezes across the bay every day. Unfortunately, there was a seaweed bloom that dumped a foot deep of material on the beach every day while we were there, but the location was nonetheless impressively beautiful.
Soggiorno di 4 notti a marzo 2022
Risposta di VrboOwner, il giorno 22 set 2023
Thank you for your kind comments about your stay at Playa Caribe Condo #2. It was lovely to host you, Philemon! Yes, in the past few weeks there has been some seaweed arriving on the beach. The beach cleaners do their best to maintain a clean beach. We hope to see you back in Akumal again soon. Happy travels always, Akumal Direct Reservations
Da un sito partner

10/10 Eccellente

Lovely Akumal

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay in Playa Caribe #2. We chose ground floor this time which we liked for easy access from the pool and beach. The property is clean and management is very attentive. The only concerns were the refrigerator could use replacing as it was not level and the air conditioner was quite loud. The manager did have the a/c checked the day we asked about it but was going to take several hours so we passed on having it taken care of during our stay and just got used to it. He was also very helpful in scheduling our Covid tests even though we had to have it on a Sunday. We loved meeting other guests around the pool and on the beach.
Recensione verificata

10/10 Eccellente

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great Spot

The Condo was everything we expected. Excellent location right in the middle of the bay and the staff was very helpful and attentive. We only had a couple things pop up that needed attention and the response was very quick from managemtent. Highly recommend.
Soggiorno di 6 notti a gennaio 2022
Risposta di VrboOwner, il giorno 22 set 2023
Thank you so much for your kind words, Joe! It was a pleasure hosting you and we hope you will return soon :) Akumal Direct Reservations
Facci sapere come possiamo migliorare il nostro sitoCondividi la tua opinione