Complesso di appartamenti

Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio

Galleria fotografica per Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio

Area soggiorno
Piscina
Area soggiorno
Area soggiorno
Area soggiorno

Recensioni

6,4 su 10
1 camera1 bagno5 posti letto38.5 m²

Servizi più richiesti

  • Vista mare
  • Vasca idromassaggio
  • Cucina
  • Lavatrice
  • Asciugatrice
  • Aria condizionata

Esplora la zona

Vedi sulla mappa
Galveston, TX
  • Place, Seawall Beach
    ‪2 min a piedi‬
  • Place, Galveston Island Convention Center
    ‪12 min a piedi‬
  • Place, Moody Gardens
    ‪4 min in auto‬

Camere e letti

1 camera (5 posti letto)

Camera 1

2 letti singoli

Camera 2

1 divano letto (matrimoniale)

Camera 3

1 letto queen

1 bagno

Bagno 1

Spazi

Cucina
Balcone
Sala da pranzo

Informazioni su questa struttura

Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio

La perla divina

Il nostro calendario è aggiornato in tempo reale e le nostre tariffe notturne sono accuratamente visualizzate. Inserisci semplicemente le date desiderate e fai clic su "Prenota ora!"

Questo bellissimo condominio a Galveston ha una posizione fantastica proprio accanto al Seawall, splendide viste sull'oceano, e servizi del resort tra cui una vasca idromassaggio e piscine comuni, quindi preparate i vostri occhiali da sole e sandali e preparatevi per una vacanza al mare all'insegna del divertimento!



Situato all'interno del resort vittoriano, questo condominio è arroccato in un complesso condominiale di fronte all'oceano e ha un facile accesso alla spiaggia a pochi passi. Troverete anche diversi ristoranti e negozi di alimentari a pochi passi, e tutto ciò che Galveston ha da offrire è solo a breve distanza lungo la strada. All'interno del resort avrai accesso a numerosi servizi fantastici, tra cui parcheggi designati, ascensori, una lavanderia a gettoni, campi da tennis, una vasca idromassaggio e piscine, quindi potresti non aver nemmeno bisogno di avventurarti lontano dal complesso!



Questo appartamento con una camera da letto e un bagno ha tutti i comfort di casa e lo spazio per un massimo di cinque persone (massimo tre adulti). Il soggiorno ha posti a sedere accoglienti, una TV via cavo e finestre con vista sui dintorni. Siediti al tavolo e usa il WiFi per controllare la tua email di lavoro, o porta con te alcuni dei tuoi giochi da tavolo preferiti da giocare quando è troppo buio per camminare sulla spiaggia.



Un angolo cottura è particolarmente ben arredato e dispone di tutti i principali elettrodomestici. In fondo al corridoio si trova il bagno completo, così come un angolo notte con due letti singoli disposti in cuccette per i bambini. La camera da letto offre un letto queen-size, e il divano nel soggiorno si piega anche per ulteriori posti letto. Avrete anche il vostro balcone privato con alcuni posti a sedere e una vista fantastica.



Questo condominio sarebbe un posto ideale da visitare con la tua piccola famiglia o un amico intimo o due. Con la spiaggia così vicina, molti ristoranti nelle immediate vicinanze e tutte le diverse attività di Galveston a breve distanza, non dovrai cercare troppo per trovare il modo di rimanere occupato!



Venite a soggiornare in questo comodo, luminoso e accogliente condominio con vista sull'oceano a Galveston e regalatevi una divertente vacanza al mare!



* La Victorian Condo Association raccoglierà una tariffa per l'accesso alla struttura da tutte le prenotazioni per coprire l'accesso al parcheggio e alla piscina. La tariffa è di $ 20 per prenotazioni fino a 15 giorni e $ 40 al mese per 15 giorni.

Note sul parcheggio: i pass per il parcheggio sono ottenuti dalla reception al momento della registrazione e devono essere sempre visualizzati sul veicolo.

Accesso all'acqua: il Victorian si trova direttamente dall'altra parte della strada rispetto alle spiagge Seawall Blvd e Gulf.

Esonero da danni: il costo totale della prenotazione per questa propriet�� include una commissione di esonero per danni notturni ("Gestione"), più le tasse se applicabili ("Esonero da danni"). (Uno sconto può essere applicato per soggiorni di 28 o più notti, se consentito.)
La Damage Waiver copre fino a $ 2.000 di danni accidentali alla proprietà o al suo contenuto (come mobili, infissi ed elettrodomestici) a condizione che comunichi l'incidente all'host prima del check-out. La commissione per la rinuncia al danno elimina la necessità di un tradizionale deposito cauzionale.
Ulteriori informazioni possono essere scaricate dal "Contratto di noleggio" nella pagina di pagamento.

Aggiungi le date e scopri i prezzi

Servizi

Vasca idromassaggio
Cucina
Lavatrice
Asciugatrice
Aria condizionata
Vista oceano

Strutture simili

Regole della casa

Il check-in inizia alle ore 16:00
Età minima per affittare: 21
Il check-out è entro le ore 10:00
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Bambini

Bambini ammessi: 0-17 anni
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Eventi

Non è consentito organizzare eventi
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Animali domestici

Non sono ammessi gli animali domestici
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Politica fumatori

Non è consentito fumare
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti tramite i contanti
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio e un kit di pronto soccorso.
Numero di registrazione della struttura GVR00811
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

Galveston

questo complesso di appartamenti vanta una posizione strategica a Galveston, in Vicino al West End, un'area con parchi a tema nelle vicinanze e sulla spiaggia. Terminal delle navi da crociera del porto di Galveston e Port of Galveston sono due tappe fondamentali per chi ama le attività. Altre due tappe assolutamente da non perdere sono Moody Gardens e Galveston Schlitterbahn Waterpark. Anche Galveston Island Historic Pleasure Pier e Magic Carpet Golf meritano una visita. Ammira gli stupefacenti animali della zona con le escursioni alla ricerca di animali selvatici e il birdwatching.
Mappa
Galveston, TX

Cosa c’è nei dintorni?

  • Seawall Beach - 2 min a piedi - 0.2 km
  • 61st Street Fishing Pier - 5 min a piedi - 0.5 km
  • Galveston Island Convention Center - 12 min a piedi - 1.0 km
  • Diga Marina Galveston Seawall - 3 min in auto - 2.2 km
  • Moody Gardens - 4 min in auto - 2.3 km

Come spostarsi

  • Houston, TX (EFD-Ellington Field) - 54 min. in auto

Ristoranti

  • ‪Whataburger - ‬19 min a piedi
  • ‪McDonald's - ‬6 min a piedi
  • ‪Starbucks - ‬12 min a piedi
  • ‪Circle K - ‬2 min in auto
  • ‪Sonic Drive-In - ‬3 min a piedi

Domande frequenti

Gli animali sono accettati presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

No, questa struttura non accetta animali domestici.

Quanto si spende per soggiornare presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

A oggi, 1 apr 2026, un soggiorno di 1 notte per 2 adulti presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio in data 28 mag 2026 costa almeno 106 €, tasse e oneri inclusi. Questa tariffa si basa sul prezzo per notte più basso trovato nelle ultime 24 ore per un soggiorno nei prossimi 30 giorni. I prezzi potrebbero cambiare. Scegli le tue date per prezzi più precisi.

Quanto costa il parcheggio presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

Orario del check-out: 10:00.

Dove si trova Un gioiello di un condominio su Seawall con piscina in comune e vasca idromassaggio?

A due passi dalla spiaggia di Galveston, questo condominio si trova a 15 minuti a piedi da Seawall Beach e Galveston Island Convention Center. Diga Marina Galveston Seawall e Moody Gardens si trovano ugualmente a meno di 5 km di distanza.

Recensioni

6,4
Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Scopri di piùApertura in un’altra finestra
Valutazione di 10 - Eccellente. 16 su 50 recensioni
Valutazione di 8 - Buono. 8 su 50 recensioni
Valutazione di 6 - Soddisfacente. 7 su 50 recensioni
Valutazione di 4 - Scarso. 8 su 50 recensioni
Valutazione di 2 - Terribile. 11 su 50 recensioni

6,4/10

Pulizia

2,0/10

Servizi

2,0/10

Condizioni e dotazioni della struttura

8,6/10

Check-in

7,4/10

Comunicazione

9,4/10

Posizione

6,8/10

Accuratezza dell’annuncio

Recensioni

Da un sito partner

10/10 Eccellente

Christopher C.

Great stay

Property was clean, great location, great rate, property is older but a good choice for family vacation
Verificata

10/10 Eccellente

Christopher C.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great accommodation

Nice lodging, clean and efficient for our needs. Nothing fancy, very basic but very comfortable, will definitely stay here on next Galveston trip
Soggiorno di 2 notti a maggio 2025
Verificata

8/10 Buono

Derek S.

Mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Check-in

Beach stay

Fantastic location.
Soggiorno di 3 notti ad aprile 2025
Da un sito partner

10/10 Eccellente

Amanda D.

Love the place.

We had a great time
Verificata

10/10 Eccellente

Amanda D.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio

Great place

We had a great time, the elevators had a smell, bunk bed’s mattress needs updated. Condo it self was great.
Soggiorno di 3 notti a giugno 2025
Verificata

8/10 Buono

Mounir A.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Nice location

Good stay and good location
Soggiorno di 4 notti a luglio 2024
Verificata

10/10 Eccellente

April J.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great experience

The property was quiet and clean. We really enjoyed our stay and will use this property on pur next trip if its available.
Soggiorno di 2 notti a febbraio 2025
Verificata

6/10 Soddisfacente

Virginia T.

Mi è piaciuto: Check-in, comunicazione, posizione
Just not what you would expect from a condo by the beach. It was kind of dirty by the bunkbeds. One of them was broken and not a lot in the kitchen to use. Otherwise, just a place to lay your head at night.
Soggiorno di 4 notti a luglio 2025
Risposta di VrboOwner, il giorno 7 ott 2025
We're truly sorry to hear that your experience did not meet expectations. Our goal is to provide every guest with a relaxing, hassle-free getaway, and we apologize for the issues that impacted your stay. Our local manager inspected the home and found the bunk bed to be in good repair. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
Verificata

2/10 Terribile

Lindsey

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura e comunicazione
Awful mold and not clean. Unhealthy to stay we got violently sick.
Soggiorno di 2 notti a luglio 2025
Da un sito partner

6/10 Soddisfacente

Luiz Felipe L.

It's ok

If you are just trying to get out of routine for a few days with your little ones it's Old but Well located in a fairly cost benefit. Family environment. Elevator wasn't working and apparently this is recurrent issue. Kids loved the pool time though.
Risposta di VrboOwner, il giorno 4 ago 2025
Thank you for taking the time to share your feedback with us, Luiz. We’re happy to hear that you found the property well-located and a great value for a family environment. It’s wonderful to know the kids had a fantastic time enjoying the pool—that’s always a highlight for families! At the same time, we’re sorry to hear about the elevator not working during your stay, especially since you mentioned this has been a recurring issue. We sincerely apologize for any inconvenience this caused you and your family. Please rest assured that we have forwarded your concern to our local team so they can address it and work toward a lasting solution. We truly appreciate your patience and understanding, and we hope you’ll consider staying with us again. We would love the opportunity to provide you and your family with an even better experience in the future.
Verificata

10/10 Eccellente

Gabriela G.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Great vacations

The apartment is really nice and comfy, is a building old as same as the apartment but everything is really nice, clean and comfortable, the location is great, my daughter and my nieces had a great vacation they love the 2 pools the building has. Definitely on my next trip to Galveston I’ll rent this unit.
Soggiorno di 3 notti a luglio 2024
Da un sito partner

4/10 Scarso

Sammy W.

Needs some TLC

First, go into the units knowing they are tiny. That was something we expected so no surprise there. BUT ….this listing definitely needs to be updated with current photos to give guests an accurate expectation. The unit is worn down & not kept up with. The rug is disgusting & worn out. The cleaning crew did MAYBE a surface cleaning. There were food crumbs on the living room floor & we saw a couple of roaches (I have photo proof). We did get a survey 2 hours after check in asking about the cleanliness & they did offer to have someone come clean but at that point, no thank you. We were out enjoying our vacation & did not feel comfortable having someone come in. The cleaning should have been done correctly prior to the 4pm check-in. When it came to bedtime we located the bedding for the sleeper sofa (fitted sheet, top sheet, & blanket), however the blue blanket was covered in pee stains & did not smell clean. The kitchen is not somewhere I would prepare a meal so we never used it. Had the Island not been completely booked at that point, we would have gone somewhere else. Some additional issues that didn’t really affect us but were not accurate is the lack of the cable box which is listed in the amenities. We just happened to have something with us that enabled the kids to still watch Netflix at bedtime. Be sure to note that this is NOT hotel type service. Bring your own toiletries, shampoo/conditioner/soap. To the owner of this condo, please put some money into reviving this unit. The lack of care is apparent. There is also a huge gap at the top of the patio door so you are losing AC & running up your electric bill for no reason. The outer lock on the front door was lose & it looked as if the door had been kicked in previously with a very shoddy attempt at repairing the damage. Invest in yourself & get this unit back to it’s full potential.
Risposta di VrboOwner, il giorno 21 giu 2023
Sammy, thank you for your review. We are sorry to hear you did not enjoy your visit with us, and we have followed up with our local team regarding your feedback. We have since performed a deep clean, and the condo has undergone maintenance repairs and updates. Our condos are treated quarterly for pests, and our property manager has assured us that they are taking preventative measures to combat the entrance of unwanted critters. We hope the compensation you received alleviated some of the disappointment you experienced. We hope to host you for a truly carefree and enjoyable getaway in the future!
Da un sito partner

4/10 Scarso

Derrick W.

Worst place I've stayed

Where do I Start. The only reason it's getting two stars is because the location is so close to the beach and there's a decent view from the balcony. The pictures of this place are way way way nicer than the actual unit. When we got to the unit I couldn't get in for about an hour because they gave me the wrong code and I had to wait on someone to call me and it was 11 pm at night. Then when we did get in it didn't get better. The place smells like mildew. Overall the whole unit is just nasty and dirty looking. There's mold by the AC vents that someone tried to clean and just smeared it. The hall closet door is missing a hinge pin. The main door could be kicked off with ease because the trim holding the top lock is cracked and held in with nails that aren't even in the trim all the way. The back door didn't even close properly or lock. The bathroom ceiling above the shower hadvs hole that had a terrible repair done to it. The bed was the old orange foam from the 90s and was terrible. No comforters or extra pillows like the pictures had. Just two sheets. The lack of care/maintenance done to this place is pathetic. The microwave was the nicest thing in this unit. I'm not lucky at all but this is by far the worst place I've ever stayed. If the pictures didn't make it look like this beautiful place to stay in I wouldn't have cared as much but the pictures are so deceiving and it's wrong. Also the TV didn't work at all and I called and told them and they said they'd send someone to fix it and never did. I'm trying to get some type of discount from all the trouble I had and no one is contacting me back I just get the run around. If you want a place that's literally right across the street from the beach and right beside Walmart and don't mind a nasty room then this is your place. I loved the location and the actual Condo The Victorian is a nice place this unit is just trash. The hot tub was awesome that was a plus.
Soggiorno di 4 notti a settembre 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Hi Derrick, thanks for staying with us and sharing your feedback. We apologize for any concerns during your visit. Our local team has been working to make improvements and we'd love to have the opportunity to impress you in the future.
Verificata

2/10 Terribile

Christina C.

Place was dirty and management company not responsive.

I booked this place for Labor Day weekend. It had positive reviews and nice pictures. It was not at all like it was represented. There was a vase with dead flowers on the table and the table was covered in dust. Fingerprints and sticky grime on the chairs. Kitchen and bathroom sinks were not clean. Bathtub was not clean. The walls had dirt on them. Air vents looked like they had never had the filter changed. There was trash left in drawers in the bedroom dresser. It appeared to me that it had not been cleaned at all. The linens looked clean but it was hard to say if they were. The place was also badly in need of repairs. There were holes in the walls, there was an open pipe in the shower ceiling that dripped water constantly, the ladder to the bunk bed was broken. There was junk in the storage closets and bedroom closet. The dishes had dust on them in the cabinets. I had to go to the store to get cleaning supplies before I could do anything else. I called the management company Vacasa upon arrival. Two hours later I got an email stating that they had no housekeeper available until the morning. They would either send her in the AM OR reimburse my cleaning fee. I told them I expected both to happen to which I got no response. The next morning my daughter noticed a piece of chewed gum on the bathroom floor behind the toilet covered in ants. I decided to check out that day rather than stay another night. When I emailed Vacasa to inform them and ask what kind of compensation could be discussed, I got a 2 sentence reply that said - “if you choose to leave there is nothing I can do for you. You will get your cleaning fee and that is all.” I replied that I felt that was poor customer service and requested I be contacted by a superior. I have not had any response to that request (24 hours later.) I definitely would not recommend staying in a property managed by this company.
Soggiorno di 2 notti a settembre 2018
Risposta di VrboOwner, il giorno 21 giu 2023
We are sorry we did not have the chance to address these issues while the guest was in home. An administrative error resulted in the temporary delay in follow-up with this guest which has since been addressed. We have been able to contact this guest directly following their stay and reach a resolution in regard to their concerns. We look forward to hosting this guest again!
Da un sito partner

2/10 Terribile

Todd Z.

Yep

I liked the pools at the facility and that’s about it. The room left a lot to be desired. Will never stay at this place again. No tv the cable box was stolen by the last person who was there
Risposta di VrboOwner, il giorno 21 giu 2023
Thank you for taking the time to review your stay with us, Todd. We are glad you enjoyed the amenities but apologize for any aspects of your stay that fell short. We are pleased to announce that the TV is in proper working order, and a Roku streaming device is available. We truly hope we can host you for a more enjoyable stay in the future, thank you.
Da un sito partner

6/10 Soddisfacente

Treva C.

The Divine Pearl

For the two of us it was big enough. If we had 2 kiddos it would have been a tiny bit snug. The picture depicts the space almost correctly. It’s just a tiny bit more worn. The bathroom however needs work
Risposta di VrboOwner, il giorno 21 giu 2023
Thank you for staying with us, Treva. We are glad our home fit your needs and apologize for any disappointment you encountered. We appreciate you notifying us of the concerns you had with the bathroom and are pleased our local home manager was able to address it during your stay. We look forward to welcoming you back for a truly relaxing stay in the future!
Verificata

8/10 Buono

Dee C.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Perfect Location!

As advertised, and with a few easily remedied fixes (wrong entry code, running commode) but all went well. You can’t beat the price and the location to beach & conveniences was just perfect. We didn’t even have to pay extra for the simply amazing weather-
Soggiorno di 2 notti a ottobre 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Dee, thank you for sharing your experience, we're pleased you loved the location of our home and enjoyed your stay! We apologize for the issue you experienced with the code and are glad our team could quickly assist. Additionally, we're sorry the toilet was running and want to note that our maintenance team adjusted the flapper and it is working perfectly now. We appreciate your feedback as we view it as an opportunity to improve. We hope to have the chance to host you again.
Verificata

2/10 Terribile

Cherie G.

Mi è piaciuto: Check-in
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio

Sad situation

The unit #1 was hard to get in due to they gave us two different codes. #2 the sink in kitchen leaked, the tub had a Crack and we almost cut out foot, the stopper for taken a bath did not work, the toilet did not flush right and keep running, the unit had mold in it. We had tried to get help with TV not working and was told we would be reimbursed and never did for the TV and that someone would contact us to help and never did.
Soggiorno di 3 notti a ottobre 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Cherie, thank you for sharing your feedback, we are sorry to hear you experienced issues that kept you from fully enjoying your experience. We sincerely apologize for the TV not working and hope that the compensation you received helped alleviate some of your frustration. We're glad to note that our maintenance team fixed the toilet and it is no longer running. We hope to have the chance to host you again and better impress you on your next getaway.
Verificata

4/10 Scarso

Shayne R.

Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia e accuratezza dell’annuncio

You get what you pay for!

The location is awesome and the property looks nice from the road. However, the condo could use some serious updating. The balcony door was difficult to open, coffee pot broken, broken railing on bunk bed, very moldy shower curtain liner, makeshift wire used as pull string for bedroom ceiling fan, and tv didn’t work. The pictures make the unit look much larger and nicer than it is but it was very affordable…you get what you pay for. Next time we’ll spend the extra money and upgrade to a nicer place!
Soggiorno di 2 notti a settembre 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Shayne, thank you for sharing your feedback. We're glad you liked our home's location but apologize for the issues that detracted from your stay. We shared your comments with the local manager who assured us that they have checked into these issues and we thank you for bringing them to our attention. We hope to have the opportunity to better impress you on your next getaway.
Da un sito partner

8/10 Buono

Sarah G.

Clean comfortable condo

Condo was comfortable and clean. Pools and location are awesome!
Verificata

2/10 Terribile

Katie R.

Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio

Needs major attention

The condo location is good, and the onsite staff was friendly and efficient. The problem was the actual condo. Evidently it is managed by Vacasa, and they have been less than stellar in responding to communication. The unit is run down and very dirty. There were splatters of something (shudder) around the bedroom nightstand and in the bathroom toilet paper holder. There were gnats so bad that we left to buy a spray for them. The dresser drawers in the bedroom were all broken, the area around the toilet was fixed with duct tape, and the toilet brush was just laying on the ground near the dirty base of the toilet. It was so disgusting that we only ended up staying one night of the three we had booked. We had to find another place to stay because it was just too gross, and we kept seeing more and more things that were nasty. As we tried to load up groceries, we saw the fridge was crusty. When we folded out the sofa bed, there was a bubble wand toy underneath it that was not ours. I am not a prima donna or a clean freak; matter of fact, I'm used to three kids and multiple animals in the house. But there's just something about someone else's filth that is unbearable when you are on vacation and want to be relaxing, not worrying about cleanliness and the things that go along with this oversight, like roaches and bedbugs. This goes past the superficial issues; one would thing that in post-Covid protocol, sanitation issues would be better handled. After I contacted the management company (Vacasa) about the issues, they offered to refund my cleaning fee. I requested a refund for the days we were unable to stay, and four days later, they responded with this: "Thank you for reaching out. I am very sorry to hear about the trouble you are experiencing during your stay. Your experience is definitely not the kind of experience that we wanted you to have with our service. Unfortunately, we cannot provide any more refunds for this reservation. Please let us know if you have any additional questions or concerns, we are always here to help or if you require immediate assistance please call 1.800.xxx.xxxx (available 24/7) to speak to a Customer Service Specialist." I travel quite a bit, and I have realized that most companies in the hospitality industry will try to make things right. However, Vacasa does not seem to be one of them. I would NOT suggest booking any of their properties.
Soggiorno di 3 notti a luglio 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Katie, we're glad you liked the location of our home and found the onsite staff efficient. That said, we sincerely apologize for the issues you experienced that kept you from enjoying your stay. We’re sorry that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We hope that the compensation you received helped alleviate some of your frustration. Additionally, we sincerely apologize for any disconnect in the care you received when communicating with our team. We welcome your feedback as a means to improve and have shared your comments with the appropriate parties. Thank you again for this valuable information and we hope to have the opportunity to better impress you in the future.
Verificata

10/10 Eccellente

Andrea S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Experience

Great experience
Soggiorno di 2 notti a luglio 2022
Verificata

4/10 Scarso

Hailey B.

Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Pulizia e accuratezza dell’annuncio

A little deceiving

The pictures make it look way nicer than it is. Lucky the location is so prime or it would be a flop. Slept 3 adults and 2 kids easily but it’s very small and old. Smelled like pot and was invested with fruit flies upon arrival. The pool and beach access is the best thing about this place. No clean sheet and blanket for the pull out couch, and the TV was non working. Wifi was spotty and only worked at random times. Not able to work or stream anything. Check in info was easy and helpful. Zero information about checkout or and when it came to getting late checkout it was a mess. Overall just ok, for the price it was ridiculous.
Soggiorno di 2 notti a luglio 2022
Risposta di VrboOwner, il giorno 21 giu 2023
Hailey, we're glad that you loved our home's location, especially the pool and beach access. That said, we apologize for the issues you encountered that detracted from your stay. We shared your comments with the local team and appreciate you bringing these areas that need some TLC to our attention. We enjoyed having you as our guest and we hope to host you again.
Da un sito partner

2/10 Terribile

Margaret R.

Do not rent

This unit is a dump. Worn out furniture. Dirty rugs. Housekeeper does not place toilet paper on roller; you have to do it yourself. The unit is very substandard and for Vacasa to charge over $300 a night is a rip off. I had booked a two night stay. I fled after one night and stayed at a nice hotel for $100 less a night, beautiful room, free breakfast.
Risposta di VrboOwner, il giorno 21 giu 2023
Hi, Margaret. Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have worked closely with our local staff to address these concerns thoroughly and to ensure that our future cleanings live up to the Vacasa standard. We apologize for any missteps, as it is never our intention to disappoint and we have refunded the second night of your stay. We hope to have the opportunity to better impress you in the future.
Da un sito partner

10/10 Eccellente

Amber B.

Great place

Condo was clean and fit our needs, definitely recommend.

Informazioni sull’host

Host: Vacasa of Texas

Immagine del profilo dell’host

Lingue parlate:

Inglese, Francese, Tedesco, Italiano, Spagnolo
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