OCEAN REEF COSY Beach Front Condo, 2 BR 2BA 6 posti letto, ** FREE WIFI, **

I'm so glad you enjoyed your stay and would love to welcome you back in the future :))

I’m glad you enjoyed your time, and I would love to welcome you back in the future to beautiful Panama City Beach

Dear Greg When you rent a condo for 1 week from a private owner you should not expect a welcome package.you rented a privately owned unit , not the four seasons Hotel.That`s why the price is a lot cheaper than a full service hotel. In your check in e-mail for check in procedures you did not follow the directions , it clearly stated you need to get your wrist bands and parking passes on floor 6. They need your license plate for the parking pass , which I don`t have .You also didn`t pick up your wrist bands as stated in the check in e-mail.We got some additional wash clothes and dish detergent for you , 1 is not enough since you had 6 guests and surely were not only cooking 1 time...and you were not willing to buy any yourself, and stated you would leave the dishes dirty if none were provided.Again this is a condo not a 5 * hotel.The amenities you rated a 1 * were clearly stated in the property description , but I assume you did not read those either, just like the check in e-mail you didn`t read or coudn`t comprehend. We have rented this unit all season last year and this year, you were certainly not the first guest, but you definetely were one of the most ungrateful guests we have encountered .I recommend you book and pay for a 5 * all inclusive hotel next time

One star seems just malicious to me, like you are a super unhappy person .You had a clean condo , no bugs running around, clean good smelling sheets , clean kitchen and living room ,amazing condo right on the beach , and you want to complain about no TV in the 2nd bedroom.There is a 40" Flat screen in the Living room , a 40" Flat Screen in the Master bedroom , and you complain about TVs.The Parking situation is out of our hands.The condo has so many units and so many parking spaces.I did not built the condo , and if I did , I would have more parking , yes.But to leave 1 * is ridiculous. I hope you still enjoyed your stay , even though there was not enough parking, and not enough hot water for you. I will let the condo management know.The Management team and Owner of this property work very hard to make your stay as pleasurable as possible.We take phone calls 24hrs/7days a week, and strive for excellent service.