Our HomeAway rental experience with Allison was excellent. From the first interaction to the last everything went smoothly and Allison was very helpful and we love her home. All of my questions through HomeAway were answered quickly and Allison was very accommodating with some timing issues we had.
We had issues with Airbnb at the beginning of our search for this trip. I then found HomeAway and love their system better. For example, I was able to make a deposit of half of our full amount upon rental approval and the remainder a short time later. This was very helpful since we were renting a larger home with higher rental rates. We will rent through HomeAway from now on since our experience with them was so good.
Allison's house was perfect for us because of its location, number of guests allowed, and ability to travel with pets. We were in town for my son's weddings and the house's location between their civil service downtown on one day and 'real' wedding in Summerfield another day was perfect. It is only 10 minutes away from UNC-G so was convenient to pick up my daughter when needed. Allison's home is minutes away from Target, Ross, Marshall's, Harris Teeter, and salons so is convenient for things we needed for rehearsal dinners, gatherings, and the wedding. It is around the corner from Stamey's BBQ which we used to cater the rehearsal dinner and it was delicious. No need to go the Lexington BBQ festival. Aside from its perfect location, Allison's home was excellent because my large family fit comfortably, it was equipped with everything we needed, and on top of that Allison adds extra touches that go beyond your average vacation rental owner. There were bath products and toiletries provided for our convenience, plenty of dishes for our large group, and the house is very nicely furnished in bright and cheery colors. My daughter fell for it. On top of all of this we were able to bring our dogs and this was the most helpful thing for us since dogs are not allowed in so many vacation rentals in the area. Dogs are not allowed on the furniture so we brought our baby gate and their beds and they stayed in a corner of the living room and we let them out on the back screened in patio to stretch their legs. There are Adirondack chairs back there that I would sit on to give them a chance to sit on laps.
All in all, we are very happy with our vacation rental experience with Allison and through HomeAway & would recommend both in the future.