I had stayed at Cocoa Suites before, but in a 1 bedroom apartment, and it was outstanding and faultless, hence my deliberately choosing Cocoa Suites with Stays York again. Whilst this last stay was good, it did fall short of the high standards already set. The biggest disappointment was that the studio was not perfectly clean (hairs, in the bathroom, kitchen and in the bed and rubbish under the sofa. Admittedly the week I stayed there was during a period of very cold weather, however the large, old windows are draughty and not insulated. By manually setting the heating, it was possible ensure that the apartment stayed warm though. The window of this particular studio is right next to a heavy iron gate which is in constant use, so the noise can be a distraction, especially at night. The kitchen was well-equipped though there was only one teaspoon. The "welcome pack" provided was again a lovely touch. The internet could have been faster, and was particularly slow when the TV was on. Booking and communication with Stays York was excellent. Overall, It's not cheap, but I felt at home. The studio offers all you need (washer/dryer, cooking utensils, ironing board etc) and the location is excellent, virtually in the centre of the city.
