レイクビューハウスオブマジェスティックレイクパウエル-8月/ 9月/ホリデースペシャルお問い合わせ

The AC unit was recently upgraded in approximately 2022 and has a Nest thermostat. Generally, it's set at 72, and it was set at 72 degrees Fahrenheit during the guest's entire stay. If there is ever an issue with how cold or warm the house is please send a text, phone call, or email and we will figure it out. I was never notified that the house was too hot until I received this 1-star review.

Thank you for your review, I'm glad you felt we had great communication. The view certainly is beautiful from the upper level of this split-level home as outlined in the photos. As explained in the description the "downstairs" lower level is non accessible to the guests and is not included in the rental of the home. The TV provider we use is DirecTV with many different local channels, movie channels, etc. so I'm not sure what issues you might have been experiencing during your stay. We are in a remote area in the middle of many national parks and rely on satellite internet service. That is the best that we can get in this area, which is not guaranteed to be working 24/7. The speed of the internet is also not guaranteed. We have a newer queen size sofa sleeper that will fit 2 adults. Between the two bathrooms I set out 14 towels and 14 washcloths for every guest stay. I try to provide more than what any hotel would provide. There is also a washing machine and dryer with soap that I provide so, if need be, you can wash a load of towels if you run out. There is also a linen closet with extra supplies. Regarding the "blood-stained pillow" you found I would like to assure you, and all guests past and future that I went through all 36 pillows that are in the house and none of them have any stains on then blood or otherwise. I really wish you would have communicated these supposed issues you had with me so we could have resolved them immediately while you were still at my home. I hope you enjoy this beautiful part of the country and have many more safe travels!