2/10 (非常に不満)
Joanne T.
2021年10月5日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay Away
Buyer beware. This was a most unpleasant experience all around. Prior to our arrival the owner requested payment in cash, a linen fee and a local tax fee. I called VRBO for assistance. Their customer service is nonexistent. They told me that they would investigate but never responded back to me. The apartment was cold and bare. The apartment lacked basic necessities routinely provided, we had to make our own bed. In the bathroom there was no soap, no trash can, no
bathmat, no soap holder in the shower. You must have a car, since there is nothing within walking distance. Worse yet, there was a note in the oven that it stated it was “out of service”. This important appliance was not mentioned upon
check-in. Needless to say, we left early the next morning. Zero rating for the owner, Zero rating for VRBO.
Joanne T.
2021 年 9 月に 4 泊滞在