From the moment I contacted Doris, it was a very pleasurable experience. Doris is friendly, responsive and so knowledgeable about Sorrento. Her business partner Frankie, who owns the bar just below the apartment, is also very nice. Everyone spoke English, even though I was trying to practice my limited Italian. The place was immaculate and spacious for me and my friend. The location was perfect in the center of Sorrento, and on a side street so not too noisy. We were there during the Easter holiday and it was so nice as the processions were going on for a few days. I love Sorrento and Doris House and would stay there again for sure. Doris is a wonderful host!