This owner has multiple properties in Prague, which he runs from England with the help of two managers in Prague. He puts things right, as far as he is able from a distance, but is chaotic. The first flat we had booked did not tally with the online description - the floor plan was for another, larger flat. The beds had been made up with torn sheets. I emailed the owner and he very kindly gave us a choice of three others flats, one of which we took. Same wonderful area, but unfortunately same level of housekeeping. Bedding smelt of sweat. Both flats were in beautiful buildings in fantastic areas, so a shame they were so badly maintained.