Alan and Ana are wonderful hosts, they live on site and are helpful if you have questions or problems. The apartment is roomy with a full kitchen, nice bathroom, and storage space in the bedrooms. Lots of families stay here, from all over the world. We spent 12 days here, and loved Puerto Morelos very much. There are lots of wonderful family-run restaurants in town, and in the evening it seems like the whole town is walking around and eating near the plaza, creating a very comfortable experience. The beach in Puerto Morelos is only a five minute drive away, and it has the best snorkeling of the Riviera Maya. We definitely recommend a snorkeling boat to the reef in Puerto Morelos; swimming/snorkeling in cenote siete bocas; visiting Tulum ruins; swimming with turtles in Akumal; visiting Isla Mujeres; and eating at the great taco stands and restaurants in Puerto.
Alan and Ana have been very responsive and helpful with all of the questions we had, and especially when we had just arrived and got ourselves lost! You will not be disappointed if you stay here!