Management was lovely, place was clean, location is perfect. I was however very uncomfortable for the majority of my stay because of a neighbor in the building, who within 10 minutes of my arrival was telling me i wasnt allowed to be in the flat and she would be calling the police for a variety of imaginary reasons that didnt apply to me. Including not being a resident of the UK, which i actually am. She then would open her door and glare at me in the close when receiving deliveries. She also pounded on my door on several ocassions but i had already learned not to engage with her. I soon began tip toeing on the stairs to avoid causing further imaginary issues for her.
All this to say management was lovely and supportive, offered to speak to her and were very aplologetic. Anything that management could do to make my stay comfortable they did. Thus the 5 star rating on all counts. I just feel i need to alert residents to the existence of a possibly mentally ill neighbor.