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8/10 (良い)
Diane C.、England
2023年10月11日
Don’t be fooled by the pictures!
Service during the booking was very good.
When booking with Luxury coastal it gives the impression of a luxury property but unfortunately it wasn’t.
Arrived to accommodation that boasts it has Tassimo coffee machine, we stayed 4 nights and were provided with 5 coffee pods for 2 guests and a few packets of milk that had been left out of the fridge on a very warm day. The welcome letter advised us that this was all that was available to us.
Hate to complain but the toilet roll supplied was as far from luxury as they could get and again the comments in the ‘welcome letter’ were no extra supplies available.
We had a bedroom and nice bathroom but not anything better than a decent hotel provides and if you stay in a hotel they replenish the room daily.
Finally the towels. Very poor quality we ended up purchasing our own to use when showering.