Charming Country House, Outdoor Private Pool. Gated Entrance, Secure Parking.

We are delighted you had a wonderful time and look forward to welcoming you again someday. Thank you for your kind review

Thank you for your lovely review. Lovely to meet you all and we hope to welcome you back in the future.

Thank you for your lovely review. Great to meet you all and hope we can welcome you all back again another time

Thank you for your very kind review. We are delighted you all had such a wonderful time and hope to welcome you back someday.

Thank you for your lovely review. It was a pleasure to welcome you and your guests for such a special occasion. We are delighted you had a great time and hope to welcome you back again one day

Thank you for your lovely review. It was a pleasure to meet you all and so happy you had such a wonderful time. Hope to see you again one year!

Thank you Rosemary for your lovely review and choosing South Plain House to spend Christmas together. We are delighted you all had a lovely Christmas. Yes, please come and stay again sometime - that would be fantastic, you are always welcome - lets keep in touch. :)

Thank you for your lovely review. It was a pleasure to meet you all and we are delighted you had a wonderful Christmas

Dear Philip - thank you so much for your lovely review. We really appreciate it. Hosting guests like yourselves makes all the hard work worthwhile! We really hope to welcome you again in the future. Best wishes Gill

Thank you so much for your kind review. It was a pleasure to welcome you during this special time and lovely to meet you all. Congratulations on your Wedding!

Dear Olivia. Thank you so much for your kind review and we are delighted you had such a nice time and hope to welcome you back one day again. Thank you x

Thank you for your wonderful review. It was lovely to meet you all and we hope to welcome you back in the future. Just the perfect guests. Thank you

Thank you Ruaridh for your great review and for taking the time to share all about your stay at South Plain House. We are delighted you had such a good time, and yes please come back in the summer to enjoy the pool - you will be very welcome. Best wishes Gill

We are very disappointed to read your review which includes a lot of errors and incorrect information. The property description clearly states that the property is on a B road, so we are not trying to mislead as your review indicates. The description says that the owners live next door on a 5 acre smallholding which is true. It does not say that house has 5 acres which it sounds like you were expecting. The listing says the outside pool is available from May to September. You booked at the lower nightly rate at the end of April which is why the pool was not ready for you – which you knew in advance during our extensive communication prior to your arrival. The energy and chemicals to heat it to temperature are extremely expensive, so the summer nightly rate reflects that cost. In the information pack that was sent to you well in advance it says that the hot tub is out of use because it is leaking, but when repaired it is available for booking at extra cost to cover the cost of the electricity to heat it and the chemicals. So you were also fully aware in advance about this. When you messaged that you wanted the heating on, I responded immediately and gave you direct access to turn the heating to constant if you so desired. You then text me at 2am in the morning. I woke and responded at 5am because I was concerned that everything was ok. If you hadn’t come to the property and opened all the doors and windows as soon as you arrived, then the house would have been warm for you because we had turned the heating on to make the house cosy prior to your arrival. You then kept all the windows open as you were cooking, and also smoking – so the house smelt of cigarette smoke after your departure. We had to clear up your cigarette ends which were scattered everywhere outside the property – it is clear on our listing that it is a non-smoking property. All the cooking pans are suitable for Induction hob so we have no idea how you could possibly say that these did not work – we have never had any complaints about these pans or the cutlery and knives. In fact our last guests were extremely positive about the facilities in the kitchen. From all our guests, you are the first guests to complain about the amount of time it takes to refill the cisterns. It does not take 10-20 minutes. All have been tested thoroughly and some internal plumbing replaced last year, so that is almost new. If you would like to talk about your concerns, please feel free to call.

Thank you so much for your wonderful review. It means so much that you all had such a good time and were able to make special family memories together. Reviews like this make all the hard work worthwhile. We enjoy being able to offer a holiday break to a fabulous family like yours - thank you for looking after the house so nicely. We hope to welcome you back again one day. Thank you. xx

Dear Norman. We are very disappointed to receive your review, the first negative one we have received. I can confirm that the house was professionally cleaned before your arrival so it is surprising that you comment the cleaning fell short. The downstairs shower was cleaned and the amount of water in the system was enough to rinse it so therefore we sadly did not notice that the valve had been turned down by half a turn which meant the pressure was not so strong and therefore did not give you the full power shower experience. There is also another bath in the en-suite that you could have used on the morning this occurred. Regarding transport, there are many taxi companies in the Horsham area so I do not believe you need to prebook. Thank you for your feedback though and we are sorry your stay did not meet your expectations.

Dear Brice Thank you for your kind review. We are glad you had a lovely time and hope to welcome you back again some day.