The property was clean and ready for us when we arrived. The kitchen was fully stocked with utensils, pots/pans/ dishes, etc. However, there was a minimal amount of toilet paper, soap, trash bags, etc. You need to bring ALL of those types of items yourself. They basically have one day of disposable supplies- if you are staying longer than that you need to bring your own stock. All of that was disappointing but doable. However, there were two big disappointments-- the internet and air conditioning. The internet did NOT work when we arrived and when we reported it we were told that it was past helping hours so we would have to wait until the morning. However, my daughter had some work she had to finish that evening so we called the management company and they finally sent someone out around 10 pm to fix it. Two days later it went out again and they had to send someone to fix it again. This is because the router was locked in a closet and we could not access it-- even though the directions said the router was in the hall closet. They forgot to mention it was a locked hall closet. This also meant the internet TV stations did not work. However, the topper was the air conditioning. It quit one afternoon and the management company sent someone out to fix it and we thought it was fixed. Around midnight we realized it was hot hot hot again. They sent someone out to fix it at midnight, but they could not fix it and said they would return in the morning. They finally came out the next afternoon, after several text messages from me, and they fixed it. But in general the house was hot-- you were NOT allowed to turn the AC below 72 because it would freeze and they stated they would charge you the repair fees if you did. Even in September the temperature in Florida was in the 90s-- so a hot house, with 14 people in it, was no fun. I would not recommend this house- the internet and air conditioning are two basic requirements for a house in today's world. This house did not measure up- especially for the price we paid.