ビーチサイドコテージの牧歌的な状況、モアカムベイと湖の素晴らしい景色

Thank you, Tracey

Well I haven’t a clue what that is but I’m pleased you enjoyed your week!

Thank you for this review- we hope to see you again soon!

Thank you so much for this review - you have summed up the cottage and location! I’m glad you had a relaxing week - hope you manage to get back some time Rose

Thanks, Rachel - hope to see you again! Rose

Thank you!

Thank you - and for booking again!

Thank you, Alison. We hope to see you again! Rose

This was a difficult booking- the guests contacted me after 3 days to say the Cottage was not clean with dust and cobwebs everywhere and a lack of cleaning materials available. As we do not live locally there is a notice in the cottage asking guests to contact the cleaners over any cleaning issues- I said I would ask the cleaner to go straight down to put things right but this was declined. I offered a partial refund which was accepted and I thought the guests were happy as they didn’t mention it again. After the end of the stay, the guests contacted VRBO to complain about the cleanliness- they didn’t inform VRBO that I had already given them a refund and negotiated a further payment from VRBO. And then gave me this review! I’m not sure why they think it’s not as advertised, or why they think people shouldn’t take notice of our reviews! I’m not sure why they think there have been problems for years which have not been put right- there doesn’t seem to be any evidence for this. We have never pretended that the cottage is fully modernised but think the description is accurate and most people find it clean and comfortable and this is reflected in our reviews. We realise that sometimes problems can arise when we aren’t near but we are committed to sorting out any difficulties as soon as we are told about them. We are saddened when guests don’t give us the chance to do this.

Thank You! Look forward to you booking again.

Thanks, Debbie - pleased you enjoyed your stay!

So sorry about the DVD player! We recently swapped the TV for a smart TV and I took the DVD player away, thinking there was no need for it!

Thank you for reviewing our cottage - it’s the first time anyone has said the area was too busy! how unfortunate for you - as you say, it must have been because it was bank holiday and also maybe because there has been such an increase in people trying to get out and about following lockdown. I wonder if you mean down near the cottage (which is usually almost deserted if for no other reason than there is no public parking down there) or the wider area - which is more likely. I’m sorry you feel your elderly parents would be unable to cope with the steps - as we say in the description, the property is all on one level but there are 4 steps (with handrail) down from the car parking area. I hope your parents were ok while you had your week away.

The tides are very variable! Sometimes they are right up to the cottage every day, at other times it’s a long way out. Sorry we couldn’t arrange for it to be nearer for you!

Thank you for this review - we feel very privileged you have chosen to get married from the cottage - a first for us!

Thank you, Mandy, you must have seen it in all weathers by now!

Thank you! We look forward to seeing you again!

Thank you for choosing our cottage for your special day - we wish you all the best for the future - and, of course, many more happy holidays at Maskel Beach! Rose

Thank you for this lovely review, Yvonne- and for bearing with me over the issues you had! I’m pleased you had such a lovely time and hope you might book again some time Rose

Thanks, Rianna, for your review. I’m so sorry to hear that the dishwasher wasn’t working properly - thank you for making aware of that as we didn’t know. It wasn’t acceptable that you had to wash all the glasses and pots, that’s not what you go on holiday for. If you’d have let me know, I would have asked the cleaner to come down and do them. I’m glad you enjoyed your stay despite that and hope you return one day! Rose