4/10 (不満)
Stephan M.
2023 年 8 月 2 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Conflicting impression: read the entire review.
To start, manager's representative Yasmine-a wonderful, helping, caring person-gets 5/5 from me. Arrived to the villa, it's very rustic, not updated to modern standards even remotely. You are greeted with an untidy broom in a small hallway that does not look very clean - that's ok. The villa is for at least 10 people (5 bedrooms); however, the kitchen is equipped with a waist-high refrigerator, sufficient for a couple only - that's ok. The villa still has only one bathroom for 10 people - that was in the description anyway, so I had agreed to that. We tried to stay there in the middle of July, this is a very hot period. The villa has no AC, has no fans - again, the description DID not mention AC, so, that's ok too. We opened up all windows. The red line was when we returned to the villa at night to find that there are hundreds of mosquitos, some the size of my small dog. We were bitten raw in a matter of minutes and in a rush contacted the management to tell them this is not acceptable. One must understand, that when a person enters into an agreement about anything, there are certain minimum expectations. Of course, I realize that AC was not mentioned in the description, but I decided that it's ok, we will stay in the countryside, it's cooler there, we will open windows and put fans on. That's a reasonable expectation. Ok, there were no fans, but to charge that rent and have no window nets installed, knowing that there are a lot of mosquitos - this is gross mismanagement. In
Stephan M.
2023 年 7 月に 9 泊滞在
