アパートメント

2BR Penthouse with Terrace in the Heart of Holborn

2BR Penthouse with Terrace in the Heart of Holborn

2BR Penthouse with Terrace in the Heart of Holbornの写真ギャラリー

外観の詳細
リビング エリア
お食事
リビング エリア
リビング エリア

口コミ

10段階中7.4
良い

おすすめポイント

  • 広々とした客室
    ゆったりとしたレイアウトで、誰もが空間を気にせずくつろげます。
  • 中心部に位置
    便利なロケーションにあるため、目的地にもすぐに移動できます。
  • 周辺の観光スポット
    近くにテムズ川あり
ベッドルーム 2 室バスルーム 2 室定員 7 名

人気の設備とサービス

  • バルコニー
  • ペット同伴可
  • 冷蔵庫
  • インターネット
  • 乾燥機
  • 禁煙

周辺ガイド

地図��で表示
London, England
  • Place, ハットン ガーデン
    ‪徒歩 1 分‬
  • Place, チャンセリー レーン
    ‪徒歩 1 分‬
  • Place, キングス・カレッジ・ロンドン
    ‪徒歩 2 分‬
  • Airport, ロンドン (LCY-ロンドン シティー空港)
    ‪車で 33 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 7 名)

リビングルーム 1

ダブルソファーベッド 1 台

室のベッドルーム 1

ダブルベッド 1 台およびシングルベッド 1 台

室のベッドルーム 2

ダブルベッド 1 台

バスルーム 2 室

バスルーム 1

浴槽 · トイレ · シャワーのみ

バスルーム 2

浴槽 · トイレ · シャワーのみ

その他のスペース

キッチン
書斎 / ワークスペース
バルコニー

この施設について

2BR Penthouse with Terrace in the Heart of Holborn

Summary:

Enjoy staying in the heart of Chancery Lane, London with this comfortable 2-bedroom apartment located on the 3rd floor of a secure residential building — NO LIFT. Self check-in from 3:00 PM by collecting keys at a nearby location. Wi-Fi is available, great for both work and leisure. A refundable damage deposit is required.



The Space:

Welcome to this comfortable 83 m² 2-bedroom apartment on the 3rd floor of a building without a lift, perfectly situated on Printers Inn Court in the heart of Chancery Lane. The apartment is professionally cleaned before every arrival so you can settle in straight away.



Bedroom 1: 1 double bed and 1 single bed, Bedroom 2: 1 double bed, Living room: 1 double sofa bed. The apartment has a full en-suite bathroom in Bedroom 1, and a second full bathroom accessible via the hallway. One bathroom has a shower/bathtub.



The living area is a great space to unwind, with a smart tv (flat screen) and dining table and chairs. There is a private balcony — smoking is not allowed on the balcony.



The fully equipped kitchen has everything you need: full fridge, oven, microwave, stove, dishwasher, drip coffee machine, and electric kettle and toaster. A combination washer-dryer is available for your convenience. The flat has electric heating throughout the cooler months.



Families welcome



Need a cot or high chair? We can arrange it for your arrival — just let us know after booking:

- Baby cot — £50 for the stay

- High chair — £50 for the stay

- Both together — £70 for the stay



Good to know before you book



Check-in: From 3:00 PM via self check-in — simply collect the keys at a nearby location. If you’re arriving after 7:00 PM and need someone to meet you with the keys, please let us know at least 24 hours in advance. Late arrivals between 7:00–9:59 PM incur a £50 fee; 10:00 PM–12:59 AM is £90; after 1:00 AM is £120. Please note that any late check-in fee must be paid in cash upon arrival. We’re flexible when we can be — just give us a heads-up!



Check-out: By 10:00 AM.



Damage deposit: A refundable damage deposit of £800 is required before arrival. It may be processed via a third-party payment provider such as Stripe, Swikly, or Flywire. The deposit is returned in full within 14 days of check-out following a standard inspection.



Max guests: 7 people (including children and infants). Please keep within this limit so everyone is comfortable.



Smoking: The apartment and the balcony are non-smoking throughout.



Events: The apartment is a private home and not suitable for parties or events.



Guest Access:

The accommodation is private and exclusively for guests during their stay. Free Wi-Fi connection, information on London and restaurant recommendations, sheets, towels, soaps and much more.



The Neighborhood:

About the Holborn London Location:

Holborn sits at the meeting point of the City of London and the West End, making it one of the most central locations in the capital. The area is home to the famous Inns of Court, the British Museum, and the legal heart of London. Chancery Lane underground station is on the doorstep, and both the City and Covent Garden are within a short walk. The neighbourhood has a mix of legal professionals, tourists, and city workers, with plenty of good restaurants and pubs tucked into the surrounding streets.



Getting Around:

Nearest Underground Station: Chancery Lane (Central Line)



Other Things to Note:

Wi-Fi may occasionally be affected by area-wide connectivity issues. Please note a noise monitoring device is installed at the property entrance for extra security and to ensure the peace of the property. This device is not located in any sleeping area or bathroom. Photos are as accurate as possible — minor updates may not always be reflected immediately. Management may occasionally need access to the property for inspection, maintenance or viewings (between 8:00 AM and 7:00 PM with reasonable notice). In genuine emergencies, access may be required without prior notice. We’ll always communicate as much as possible and be respectful of your stay.



Interaction with Guests:

You will have the property all to yourself during your stay. We are available by email phone should you require assistance during your stay.

日付を指定して料金を検索

類似した宿泊施設

リビング エリア
Delightful Flat in London - Sleeps 6
ホルボーン
  • キッチン
  • 洗濯機
  • 電子レンジ
10 段階中 8.0、とても良い、(11 件の口コミ) 件の口コミ
Delightful Flat in London - Sleeps 6

ハウスルール

チェックイン : 15:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊可
Charge may apply
default

喫煙

喫煙不可
All guests must submit a copy of their ID in advance for verification purposes. This cannot be done on-site. The ID must be received before check-i...

重要事項

ご宿泊に際して

施設番号 : 11480022
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
施設でのお支払いには、現金をご利用いただけます
敷地内でのパーティーやグループイベントの開催は固く禁止されています
長期間のレンタル可
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

ロンドン

このアパートメントは、ロンドンの市内中心部に位置しています。地域の自然に心癒されるなら、ハイド パークやラッセル スクエアを訪れてみては。ロンドン アイやスカイ ガーデンも人気のスポットです。ロンドン自然史博物館とロイヤル ボタニック ガーデンズ キューはぜひ訪れたいスポットです。
ロンドンのアパートメントをもっと見る新しいウィンドウで開く
地図
London, England

周辺情報

  • ハットン ガーデン - 徒歩 1 分 - 0.1 km
  • チャンセリー レーン - 徒歩 1 分 - 0.2 km
  • キングス・カレッジ・ロンドン - 徒歩 2 分 - 0.2 km
  • ステープル・イン - 徒歩 2 分 - 0.2 km
  • フリート ストリート - 徒歩 3 分 - 0.3 km

交通案内

  • シティ テムズリンク駅から徒歩 8 分
  • 地下鉄ファリンドン駅から徒歩 1 分
  • ロンドン シティー空港 (LCY)から車で 40 分

レストラン

  • ‪Caffè Nero - ‬徒歩 4 分
  • ‪WatchHouse - ‬徒歩 2 分
  • ‪McDonald's - ‬徒歩 3 分
  • ‪Joe & the Juice - ‬徒歩 4 分
  • ‪Wasabi Sushi & Bento - ‬徒歩 2 分

よくあるご質問

2BR Penthouse with Terrace in the Heart of Holbornはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

2BR Penthouse with Terrace in the Heart of Holbornの宿泊料金はどのくらいですか ?

2026 年 10 月 22 日 現在、2026 年 11 月 10 日 に大人 2 名で2BR Penthouse with Terrace in the Heart of Holbornに 1 泊した場合の最低料金は ￥28,974 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

2BR Penthouse with Terrace in the Heart of Holbornのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

2BR Penthouse with Terrace in the Heart of Holbornのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

2BR Penthouse with Terrace in the Heart of Holbornはどこにありますか ?

ロンドン シティ センターに位置するこのアパートメントは、ストランド、セント ポール大聖堂、コヴェント ガーデン マーケットから徒歩 15 分圏内です。大英博物館およびオックスフォード ストリートも 2 km 圏内です。地下鉄ファリンドン駅まで徒歩わずか 2 分、地下鉄チャンスリー レーン駅まで徒歩 3 分です。

口コミ

7.4

良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 17 件の口コミ中 8 件が非常に良い
評価 8 - 17 件の口コミ中 3 件が良い
評価 6 - 17 件の口コミ中 2 件が普通
評価 4 - 17 件の口コミ中 0 件が不満
評価 2 - 17 件の口コミ中 4 件が非常に不満

7.2/10

清潔度

7.8/10

チェックイン

7.8/10

コミュニケーション

9.0/10

ロケーション

7.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The location is fantastic, as many tourist spots are just a short walk away. The apartment is comfortable, and the host was very understanding and quick to respond. Overall, a very good experience.
2025 年 12 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 1 月 21 日)
Thank you for the lovely note. We’re glad everything went smoothly and that the area made exploring the city so convenient. It was a pleasure hosting you, and we’d be happy to welcome you again.
宿泊者限定の口コミ

6/10 (普通)

良かった点 : チェックイン、コミュニケーション、ロケーション
Overall our stay was only ok for what we paid. The location was very convenient to tubes, transport, and the sites we wanted to see, but the flat is in need of some repairs. The hosts were very responsive to my (many) emails about things not working.
2026 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 6 月 12 日)
Thank you for the feedback! We're glad the location worked well for your visit. We're sorry some things didn't meet expectations during your stay and will be reviewing this with our maintenance team. We hope to welcome you back under better circumstances!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Can’t beat the location. Close to trains and walking distance to so many places. Great communication. Prompt replies to any questions we had. Easy checkin and checkout process. Flat was clean and tidy and a welcome respite after a busy day in London. And surprisingly quiet given its central location. Overall it is a great flat in need of just a little TLC - replace missing tiles, new/clean carpet, blinds, deep clean of bathrooms.
2026 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 6 月 12 日)
Thank you for the great feedback! We're glad the stay was enjoyable overall and appreciate you flagging some areas for improvement, which we will review with the relevant team. Hope to welcome you back soon!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfortable stay

Good flat, big kitchen. The cot and chair for a baby was in the flat.
2025 年 5 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 11 日)
Thank you for your review! We're glad you had a comfortable stay and that the flat met your needs. You're welcome back anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

London flat

Excellent location Clean, lots of room Friendly and safe area Easy check in Landlord so easy to deal with No issues
2025 年 2 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 15 日)
Thank you for your feedback! We're glad to hear you had a pleasant stay, and we appreciate your kind words about the location and your experience with check-in. We look forward to hosting you again.
宿泊者限定の口コミ

2/10 (非常に不満)

気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay away, booked months in advance. Arrived day of after 20 hours of travel and the apartment was under construction. No communication from manager or owner, key pickup was at a local shady convenience store. Still fighting communication and a full refund.The place is nice or will be once fixed, management is a sham.
2026 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 6 月 12 日)
Thank you for sharing your experience. We are truly sorry for the inconvenience you encountered and appreciate you bringing this to our attention. We will be reviewing this with our team to ensure improvements are made.
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent location and very quiet. A bit difficult to find the entrance as it was not clearly marked amongst the other units but we eventually figured it out. The hair dryer wasn't working but other than that, the place was great. I would suggest adding furniture outside on the balcony for sitting.
2025 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 11 月 7 日)
Thank you so much for your kind review! We appreciate your helpful suggestions - we’ll make sure to look into these improvements. It was a pleasure hosting you, and we’d love to welcome you again!
宿泊者限定の口コミ

8/10 (良い)

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Good location

Location good. Top floor lots of stairs. Older furnishing and needs repair. No city views. A table and chairs on the porch would be nice.
2025 年 4 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 1 日)
Thank you for your feedback. We're glad to hear you enjoyed the location! We’ll be sure to look into improvements and repairs to enhance future stays. We also love your suggestion about adding a table and chairs on the porch, and will consider that for upcoming updates. Thank you again for sharing your thoughts!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Trip to London

Excellent apartment, plenty of space to relax from walking around London all day. Easy access to underground stations to able to get to any place in the city. Building is very secure. Checkin was easy and communication between the management company always was prompt when I needed to contact them. Would love to stay here again next time in London.
2024 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 23 日)
Thank you for your feedback! We're pleased to hear you had such a comfortable stay and that our team could assist you when needed. We look forward to welcoming you again on your next visit to London!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A wonderful stay in this charming apartment

About the flat: it's warm, cozy, and had plenty of room. The beds were comfortable, and the kitchen was well-equipped, making it easy to cook a meal when we preferred staying in. The location: couldn’t be better! Situated in a vibrant area of London, we were able to walk to so many iconic sights and attractions. The Thames, the West End, and a variety of cafes and shops were just minutes away, and public transport was also super convenient for getting around. Check-in: easy, the host was quick to respond whenever we had a question. We would definitely recommend it and hope to return soon!
2025 年 4 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 17 日)
Thank you for your wonderful review! We're so glad you enjoyed the comfort of the flat and its ideal location in the heart of London. It's great to hear that everything from the amenities to the ease of check-in worked well for you. We’d be delighted to welcome you back anytime and appreciate your recommendation!
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
It went well including the weather . The flat was well situated . Il would have been excellent if some details would have been fixed such as 5 chairs in a flat where you can have 7 people. I am now waiting to get my deposit back.
2025 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 23 日)
Thank you for your feedback. We’re glad you enjoyed the location and your stay. The security deposit has already been refunded some time ago and should appear in your account shortly. We appreciate your understanding and hope to welcome you again in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

If you're looking for a cozy spot to experience the best of London, this is it!

I just loved my recent stay at this charming flat in Holborn! It’s right in the heart of London, making it super easy to explore everything on foot or by Tube. We enjoyed morning walks along the River Thames and even caught a show at a nearby West End theatre. The flat itself was so welcoming and beautifully furnished. The beds were super comfy, perfect after a long day of sightseeing, and the kitchen was a delight—fully equipped for us to cook meals when we weren't sampling local restaurants. It really felt like a home away from home. Our host was wonderful, too—very friendly and responsive. They made sure we had everything we needed and returned our deposit quickly after we checked out.
2024 年 4 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 14 日)
Thank you for your heartwarming feedback! We're thrilled to hear you loved your stay at our charming flat in Holborn. Your kind words about our hospitality are much appreciated. We look forward to welcoming you back soon!
宿泊者限定の口コミ

2/10 (非常に不満)

気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We actually didnt get a chance to stay here. We arrived to the third party pick up location for the keys and were told the code had expired. Tried calling, emailing, whats apping the host with no luck. I contacted VRBO who also couldnt reach the owner or property management. We ended up having to book a new rental for our stay. The host contacted me the next day, 13 hours later. All my contact efforts were made during their listed hours of operations. The lack of communication and difficulties trying to reach someone is the reason why i would not recommend this stay, unless you like being stranded for over 13 hours or paying the additional cost for a new rental at your expense. I did ask the owner for a refund on which they denied saying the home was ready. It may have been cleaned and ready but they keys were not available, and neither were they.
2025 年 5 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 23 日)
Thank you for your feedback. We’re very sorry to hear about the difficulties you faced during check-in and understand how stressful this must have been. While the property itself was prepared for your stay, we recognize that the issue with key access and the lack of timely communication prevented you from being able to enjoy it. We are reviewing this incident carefully to ensure it does not happen again. Guest access and support are extremely important to us, and your comments highlight areas where we must do better. Although we regret that you were not able to stay with us, we do appreciate you taking the time to share your experience so we can improve.
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Great Location, Secure and Great Communication

The best part of this apartment was its location! We were dropping off our son to study abroad in London from California and he is studying in the Strand and this location was perfect! We walked to a lot of places like Covent Garden, Trafalgar Square, Picadilly Circus and St. Patrick's Cathedral. There were little things that I did not like such as the tiny showers and one that was very dangerous to get in and out. When we arrived, it was very cold outside and so very cold inside and we had a hard time figuring out how the heaters worked so it was several hours before we felt warmth in the apartment. I could also not figure out how the bathrooms did not have electrical outlets in the bathroom. I had to blow dry and flat iron my hair in the kitchen. But all in all, we really liked it. Good restaurants all around and very close to the tube which was convenient and the location is very secure. Ubers have a hard time arriving since they are very small streets and one ways but we made it work when we had to use them. The apartment manager was very responsive and I felt like I could reach them pretty quickly when I had concerns or questions. We would definitely stay here again.
2025 年 1 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 15 日)
Thank you so much for sharing your experience! We’re thrilled to hear that the location worked out perfectly for your trip, and that you enjoyed exploring the nearby attractions. We truly appreciate your feedback regarding the shower and heating, and we’ll look into improving the setup to ensure a more comfortable stay in the future. We're also glad to hear that you had a positive experience with the manager’s responsiveness. We’d love to host you again anytime!
宿泊者限定の口コミ

2/10 (非常に不満)

良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Disgusting

I was charged twice for this property, and to this day I’m still arguing the toss with them.My bank has now taken over the argument as they are still denying taking the full payment twice.The property is very dated and need an awful lot of work doing to it. The floors are disguising and you can not even touch the blinds as the fall apart when doing so.I had NO communication from the host until the day before, despite me emailing, whats apping and contacting Vbro.Vebro had to issue a warning before the actually made contact.This made my whole experience very stressful, I even thought it was a hoax place.Very disappointed as it was a family trip for my son’s 21 st birthday. The apartment was tatty and not at all what it had been advertised as.We were terrified to touch anything incase the host also kept the 800 deposit they had also taken.Be aware you have to change all the beds empty the bins clean from top to toe to get your deposit back. Not a good experience and will NEVER use again.
2025 年 6 月に 2 泊滞在
宿泊者限定の口コミ

6/10 (普通)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Séjour de 4 jours/3 nuits

Appartement bien localisé.Les instructions pour récupérer les clefs étaient claires. Nous n'avons pas eu de soucis pour les avoir.L'appartement était propre mais nécessite tout même quelques rénovations car vieillissant et abîmé.Nous étions 6. L'espace était suffisant. Dommage qu'il manquait juste une chaise autour de la table.La communication avec le gérant était simple et facile.
2025 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 1 日)
Merci pour votre avis ! Nous sommes ravis d’apprendre que vous avez apprécié l'emplacement de l'appartement et que la collecte des clés ainsi que la communication se sont bien déroulées. Nous vous remercions également pour vos commentaires concernant les rénovations nécessaires, et nous allons certainement envisager de mettre à jour l’espace pour garantir encore plus de confort aux futurs invités. Nous prendrons également en compte l’ajout de sièges autour de la table. Merci encore pour vos remarques et nous espérons vous accueillir à nouveau bientôt !
宿泊者限定の口コミ

2/10 (非常に不満)

気になった点 : 清潔度、チェックイン、コミュニケーション

Schlechter Service, Dreckige Wohnung

Leider eine große Enttäuschung gewesen von Anfang bis Ende.Als wir den Schlüssel abholen wollten, hatten wir den falschen Pin bekommen. Daraufhin haben wir weder den Gastgeber, noch die Marklerfirma erreicht. Als wir uns dann ganz am Ende am FeWo gewendet haben, haben wir dann nach 45 Minuten endlich den richtigen Pin bekommen. So haben wir fast zwei Stunden draußen auf einer Straße warten müssen.In der Wohnung angekommen mussten wir dann leider feststellen, das sehr viel Schimmel im Bad vorhanden ist. Zudem hat die Toilettenspülung erst kaum funktioniert und nach einem Tag gar nicht mehr. Der Fernseher hat zudem auch nicht funktioniert. BNB Nova sollte sich um die komplette Abwicklung kümmern und wir sollten uns auch bei Problemen an Sie wenden. Da kam jedoch immer noch deutlich später eine Antwort und nie eine Hilfe. Weder das mit der Toilettenspülung, noch das mit dem Fernseher konnte während unserem Aufenthalt geklärt werden. Zudem waren diverse Lampen Defekt und die Wohnung ist schon sehr in die Jahre gekommen.Preis/Leistung einfach viel zu Teuer und schlechter Zustand schlechter Service.Kann nur von dieser Wohnung und von der Firma BnB Nova abraten.
2025 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 3 月 26 日)
Zunächst einmal entschuldigen wir uns aufrichtig für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts hatten. Es tut uns sehr leid, dass der Check-in-Prozess schwierig war und Sie eine längere Wartezeit in Kauf nehmen mussten. Das ist sicherlich nicht die Erfahrung, die wir unseren Gästen bieten möchten. Wir werden unsere Verfahren überprüfen, um sicherzustellen, dass der Schlüsselabholprozess in Zukunft reibungslos und effizient abläuft. Es tut uns ebenfalls sehr leid, von den Problemen mit dem Schimmel im Bad und der Toilette zu hören. Seien Sie versichert, dass wir sofort Maßnahmen ergreifen, um diese Probleme zu beheben. Wir werden das Badezimmer gründlich reinigen und den Schimmel beseitigen sowie dafür sorgen, dass die Toilette vollständig repariert wird, damit sie für alle zukünftigen Gäste einwandfrei funktioniert. Zusätzlich sind wir uns der von Ihnen erwähnten Probleme mit dem Fernseher und der Beleuchtung bewusst. Wir werden sicherstellen, dass alle Geräte ordnungsgemäß funktionieren und defekte Lampen ersetzt werden. Wir setzen alles daran, unseren Gästen einen gut ausgestatteten und komfortablen Raum zu bieten, und diese Reparaturen werden umgehend erledigt. Nochmals entschuldigen wir uns dafür, dass wir Ihre Erwartungen nicht erfüllt haben. Wir schätzen Ihr Feedback sehr, da es uns hilft, uns zu verbessern. Wir verpflichten uns, diese notwendigen Änderungen vorzunehmen, um sicherzustellen, dass zukünftige Gäste eine viel bessere Erfahrung haben. Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben, und wir hoffen, dass Sie uns in der Zukunft die Möglichkeit geben, Ihnen einen verbesserten Aufenthalt zu bieten.

オーナーについて

オーナーの詳細

オーナーのプロフィール画像
Hello, my name is Paul and I run a small apartment rental company the heart of London. My team and myself handpick only the most central and luxurious apartments so that we can offer you the best London experience. Whether you are traveling on holiday or for business, with family or with friends, we are sure that you will be impressed with the high standards and choice of exceptional locations in the most exclusive and safe areas of London. It is our pleasure to be able to share our properties of the utmost quality with you while you take in the wonders and hidden treasures of our city. We look forward to welcoming you to our vacation rental in the heart of London.

Our philosophy:
Our mission is to provide all our guests with an unforgettable stay in London with exceptional service.

Services
All our properties include amenities and personal services to make you feel comfortable and welcome throughout your stay so that your experience in London will be unique and unforgettable. On arrival, you will be greeted directly in front of the building where the apartment is located by a member of our team. They will present to you the apartment, show you how to operate the equipment inside, provide you with information and suggestions about the surrounding area, answer any questions about your stay in general and provide you with apartment keys. Each apartment has free unlimited Wifi internet access included in the price of stay. We will also provide you with free wifi codes to use in hotspots all around the city so that you can conveniently remain connected throughout your visit. Our team is at your disposal to answer any questions you may have, you can email or phone us any time during your stay. We look forward to welcoming you in London.

この宿泊施設のオーナーになった理由

This apartment is located in one best areas to stay in London. It is located close to all of the must-see London attractions including but not limited to: Buckingham Palace, Chelsea, Kensington Gardens, The Natural History Museum, The Tower of London and the London Eye. If you are looking for a central and safe place to stay in central London with a family look no further than our apartments!

この宿泊施設の特徴

The apartment:

is fully equipped with everything you should need (towels, bed linens, hair dryer, free WIFI internet, TV, coffee machine...)

has been newly renovated for short term rental

is located close to grocery stores, bakeries, restaurants and more

We are sure you will have an excellent stay in London!
弊社サービスについてご意見をお聞かせくださいご意見の送信