2/10 (非常に不満)
cheila Alexandra
2024 年 8 月 29 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
This property was by far ,the worst house that we have been too.
Let me start by the address that was given, very inaccurate we put the address in to Google maps and it showed us another house, luckily we ask for help, from one of the locals and after 15 min she managed to find the house.
First impressions, when we arrived at the house, the stuffy smell smelt like the house been closed for long time and nobody opened nor cleaned the house.
Secondly , we knew that we had 1 room and a sofa bed, the problem was this "so called mattress" even a mattress, it was literally a sponge if you sat on it you would sink. The sofa bed was the exact opposite, it was very rough and thin it had about 5 cm of foam.
The bedding ,bear in mind it was over 30⁰, they provided was for winter the blankets were thick and fleecy. I contacted the service office they said i needed to pay extra for other bedding.
I had to deep clean the whole house because the smell and the filthiness was unbearable. They don't provide household items(e.g toilet paper, sponges and dishwashing liquid). The towels were not visibly presented .We only found them on the second day ,stored inside of the wooden benches in the kitchen, they smelt extremely strange and dusty we washed them of course.
In the kitchen the only thing that worked was the oven which was actually a microwave oven, the stove top not working. In the bathroom the hot water was not running we had to take cold showers.
Good beaches and restaurants.
cheila Alexandra
2024 年 8 月に 10 泊滞在
