The only thing that I would like improved was the air conditioner in the downstairs bedroom was not good
Mayda C.
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
patti b.
2023 年 1 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fabulous
Perfect size for our family ! Perfect amenities ! Extremely comfortable !
patti b.
2022 年 12 月に 7 泊滞在
10/10 (非常に良い)
Martyn F.、Exeter, United Kingdom
2023 年 4 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Orlando vacation
The property was exactly as advertised. It was spacious, comfortable and clean. All the rooms were well appointed, and the kitchen had everything we needed during our stay. The pool was perfect for cooling off. The neighbourhood was quiet and well kept and we felt safe due to the security at the gate. We would use the villa again if we return to Orlando.
Martyn F.
2023 年 3 月に 14 泊滞在
2/10 (非常に不満)
Tara R.
2023 年 7 月 11 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
Family Vacation
The property unfortunately was surface clean only. There were roaches and hair in the shower and on the linens.
Tara R.
2023 年 7 月に 5 泊滞在
10/10 (非常に良い)
Kimberly M.、Welland
2023 年 5 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful property with beautiful views.
We had a couple of situations at the property however Graham and Rana were amazing and prompt at replying and rectifying the situations. Definitely would return. :)
Only complaint is that I wish it had 7 bedrooms. :)
Kimberly M.
2023 年 4 月に 14 泊滞在
10/10 (非常に良い)
Amy D.
2022 年 7 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location - Lots to offer
Family and friends came to Orlando to help me celebrate my 50th Birthday. The home was great that each person was able to have their own space but the same time all feeling together. The only things that I feel could have been better was the tiles on the pool were dirty. The water was clear just a ring of yuck around the waters edge. we had 2 chairs with lose legs. The last thing was the lights at the pool did not work. But over all it was great and we would go there again.
Amy D.
2022 年 7 月に 4 泊滞在
8/10 (良い)
Kevin & Anna H.
2024 年 4 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Good with a few issues
Overall our stay was great - house was as described, lots of space, good location and the entire resort was lovely.
Our issues -
The upstairs bedroom had such an overwhelming smell of moth balls we couldn’t use it. The property manager was made aware but as we were gone most days it was hard to coordinate getting it fixed.
There was very little provided in terms of dish soap, laundry detergent, paper towel and most importantly, toilet paper (one spare roll for the 10
Day stay). When you’re travelling from a distance for over a week with a group these items aren’t something we planned to have to purchase, but sadly we did.
There is a request to not take any glass onto the patio (which is totally understandable), but only plastic cups are provided - no dishes.
The property management responded quickly to a few other small issues and in general it was a great place to stay.
Kevin & Anna H.
2024 年 3 月に 10 泊滞在
10/10 (非常に良い)
Sharon H.
2025 年 3 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We will definitely return
House was perfect for our family of all ages, management was very responsive. It was clean and very well furnished.
Sharon H.
2025 年 2 月に 14 泊滞在
10/10 (非常に良い)
Amanda V.
2024 年 7 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amanda V.
2024 年 2 月に 9 泊滞在
10/10 (非常に良い)
Kimberly V.
2022 年 9 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Like home
Had an awesome time. Everything we needed was right there. Even had baby gates and things for baby which were a blessing. Will be back to this house. My host Graham was the best I was very impressed with him he actually cares that everything is perfect for you. Thank You!
Kimberly V.
2022 年 9 月に 7 泊滞在
10/10 (非常に良い)
Retta M.
2022 年 6 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Ok
This was by far the easiest check in the last three checking were awful. Upon arrival the place was beautiful and spacious just as advertised.
After getting settled in I noticed that the air wasn't working Thursday and Friday was HOT and pool lights didn't work. I called the office and they immediately sent someone to check the air. I was made aware that they had to install a new unit and they did the very next day which was Saturday morning. The pool guy said they needed to replace the lights but never did it never stopped the kids from swimming though. Now these are things I didn't bother to complain about because I'm not one to complain about every little thing. Just making aware so they are noticed. No wash cloths in the entire unit ( 6 bath) Only 3 burning work on the stove. The refrigerator wouldnt close unless you took one of the drawers out. Overall this vacation was awesome and I would definitely rent again!!!!
Retta M.
2022 年 6 月に 4 泊滞在
8/10 (良い)
Josh H.
2022 年 3 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good stay
We enjoyed the property and had no issues, would stay again. On the last day it was around 90 degF and both ACs had trouble keeping the temp below 76. We were gone all day so not a big deal other than it was warm when we tried to go to sleep.
Josh H.
2022 年 3 月に 7 泊滞在
10/10 (非常に良い)
lucas b.、West palm beach
2021 年 12 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Owner very helpful
Owner help you in every possible way
lucas b.
2021 年 11 月に 4 泊滞在
6/10 (普通)
Ruth L.
2019 年 1 月 3 日
Average
In places I have stayed in the past I felt like I was in their home. It’s the small details that make your stay comfortable. The clubhouse was the best feature of all. We were not able to use our pool until Friday b/c it was too cold. Also, the hot tub should be cleaned. There is sand in it.
Ruth L.
2018 年 12 月に 6 泊滞在
2/10 (非常に不満)
Jessica E.、Calgary
2018 年 7 月 27 日
DEAD BUGS IN POOL, HORRIBLE MANAGEMENT
We rented this home specifically for the pool. We are a family of 4, and really only needed 2 bedrooms, but loved the pictures so we booked it.
We arrived at the house around 8pm and the pool light was burnt out. So, I sent an email, they replied that they were aware of it (then why weren’t we informed?). I was told a technician would come the following day.
The following day we went swimming and noticed a TON of small little dead bugs in the water. Since the pool light was still not working, I emailed them to follow up. The response was “likely caused by the recent storms.” This is our 4th VRBO with a pool. This is the first time we have ever encountered a less than clean pool. Graham called me to say they would clean it and the light would be replaced. Finally, 2 days later the pool light was replaced. Supposedly the pool had been cleaned as well. I sent pictures of the pool AFTER the clean with dead little bugs, and the response was “a pool skimmer is made available to guests.” The pool did not look as if anyone had cleaned it. It needed to be “vacuumed” to filter the bugs out, but it clearly wasn’t. We didn’t end up swimming in it again. I felt like there would be dead bugs in my hair. It was gross. Graham made it seem to be an “us” issue. Our standards are normal - you don’t want to be swimming with tiny dead bugs.
I also emailed that the Garburator was not working. No response. It wasn’t just the pool... window ledges in the front had a ton of dead flies. I moved a couch up 3 inches to look for a toy that had fallen under it and it was disgusting. Tons of crumbs and looked like it hadn’t been cleaned in months. The fan had a thick layer of dust on it - so bad, we couldn’t use it. Air vents covered in dust. I went into the garage to get the vacuum and literally had to play a game of minesweeper to avoid all the dead worms that covered the garage. Once again, no response. The house needs a good deep clean. When each renter is paying a cleaning fee you would expect it to be clean.
The garburator wasn’t fixed, and dead bugs still littered the pool, garage and house. Graham didn’t offer any suggestions. He said he would need to call the health authority over our pool claims, as it had been cleaned 3 times - yet clearly it hadn’t been. Graham was the most frustrating person I have ever spoken to. Not once did he apologize or come up with any ways to make anything better. His tone was very accusatory. We left this home feeling cheated.
Jessica E.
2018 年 7 月に 6 泊滞在
10/10 (非常に良い)
Keith G.
2018 年 7 月 23 日
Great-Very equipped kitchen
Would stay again
Keith G.
2018 年 5 月に 9 泊滞在
10/10 (非常に良い)
Pamela W.
2018 年 3 月 29 日
Great stay - great house!
We had 12 adults (parents and adult children) staying here for 5 days while visiting Disney World and Universal Studios. The house is lovely, clean, and nicely decorated. It had everything we needed. The beds were comfortable and the rooms were nicely sized. We were disappointed that we never found the time to use the hot tub as it was ready to go! The fellows at the gate and the clubhouse were great! The property manager was incredibly responsive. We would definitely stay again!
Pamela W.
2018 年 3 月に 5 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
KUMA D.
2017 年 11 月 27 日
Great Property For Rate
The property was great especially for the rate we got, me and My Family really enjoyed the stay
KUMA D.
2017 年 11 月に 3 泊滞在
オーナーについて
オーナー : Graham Yung
この宿泊施設のオーナーになった理由
This large family, 6 bedroom house is located in the very popular Terre Verde Resort