I've stayed at many vacation rentals, and this property was one of the most disappointing experiences I’ve had. The house was dirty upon arrival, with dead cockroaches in multiple areas and sheets that looked unwashed — unacceptable by any standard.The air conditioning was broken, and the upstairs rooms reached 88 degrees at one point, with broken fans offering no relief. While the host was responsive and did send someone, they didn’t arrive until Sunday, and it was only a temporary fix. We had to endure miserable sleeping conditions for days.The listing promised a “heated spa”, but the spa and pool were cold, and we were told pool heat had to be pre-ordered — a detail that was nowhere in the listing. When I brought this up, the host said we could pay to have it turned on, but that no one could come until halfway through our stay, which was too late to be useful.Additionally, we were required to pay for passes just to get into the neighborhood — a hidden fee that we weren’t made aware of until a week before our trip.While the host did communicate quickly, it doesn’t make up for a misrepresented, poorly maintained property with undisclosed fees and comfort issues. Unless these problems are addressed and the listing is updated with full transparency, I absolutely would not recommend staying here.