A family house that sleeps 6 guests in 3 bedrooms

Thank you so much for your lovely review! We’re delighted you enjoyed the house and your stay in West Wittering. [Emoji Removed] It sounds like you had a fantastic week! We’d love to know what kept your rating at 4.3 instead of 5 — your feedback helps us make future stays even better.

Thank you so much for your wonderful review! We’re thrilled to hear you loved the house and had everything you needed for a great stay. It’s fantastic to know this is your third booking with us, and we can’t wait to welcome you back next year!

Thank you for taking the time to leave your feedback and for returning to stay with us. We're pleased to hear you continue to enjoy the property's location, spacious layout, garden, and proximity to the beach and local amenities. We're sorry to hear that aspects of your stay did not meet your expectations. Cleanliness is very important to us, and we've shared your comments with our housekeeping team so they can pay particular attention to the skylights and BBQ. We also appreciate your feedback regarding the supply of cleaning products and consumables, and we'll review this for future guests. We would, however, like to provide some additional context. The property you booked was our sleeps 6 version, but during your stay you expected access to the additional bedroom, which is only included with our sleeps 8 booking. Despite this being a booking error, we arranged for the extra bedroom to be opened for you at approximately 5:00pm on a Saturday at no additional charge. This accommodation normally carries a significant additional cost, but we were pleased to provide it as a gesture of goodwill after your concerns about the SKY TV service. We were disappointed that this effort was not acknowledged in your review. Had the other issues, such as the BBQ or housekeeping concerns, been brought to our attention during your stay, we would have been happy to resolve them promptly. We value honest feedback and are always looking to improve, but we also strive to go above and beyond when unexpected situations arise. We hope future guests will take confidence from our commitment to resolving issues quickly and providing excellent customer service whenever possible.