The house is roomy and could have been very nice if it wasn't soo filthy!
Smelly, molded food was left in the 3rd floor microwave. When opened - flies went everywhere. We had to wash all dishes & silverware before using. We should be reimbused for cleaning!
宿泊されたお客様
2024 年 8 月に 3 泊滞在
8/10 (良い)
Pat L.
2024 年 6 月 27 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family Place
Good place to stay. Close walk to beach, pool was great and house was spacious for our family. Had a few issues to start with, but was corrected. Host manager was pleasant to deal with. Overall, we had a great time and would book this place again. Great for family.
Pat L.
2024 年 6 月に 4 泊滞在
8/10 (良い)
Emily L.
2023 年 9 月 4 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Nice place
One of the refrigerators didnt work and the living room area didnt get cool. Other than that it was a good location and place.
Emily L.
2023 年 8 月に 4 泊滞在
2/10 (非常に不満)
Amelia C.
2023 年 8 月 19 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Do not stay here unless you want to be highly disappointed
If I could give this house 0 stars, I would, but in order to leave this review I have to leave 1 star. This house failed to mention any where in the listing that it was a DUPLEX and not a house alone. So be aware that this house is a DUPLEX and so you will have to share the pool and parking underneath the house. The listing of course has now been updated to say that this is a duplex. The house was filthy when we arrived for our stay. There was a missing window in one of the bedrooms with a piece of plywood over the window. The property manager knew nothing of this, which meant no one had been to the house to inspect it and the cleaners failed to report this issue. No one from Carolina Palms, which is the rental company, thought it was a big deal that the window was like this and that it was a huge safety hazard as this window was on the 2nd floor of the house and that when storms come through, damp air come through the cracks of said plywood in the window which can over time cause black mold. There were also exposed wires everywhere in the house. VRBO and Carolina Palms deemed these issues as “minor issues”. Also, after conversation with the property manager, they stopped replying to my messages and the head of the company, Chris, failed to reply to my email I sent regarding all of these issues which is VERY unprofessional. Hope this helps anyone who wants to stay here. Just be aware that this is the surprise you are in for!
Amelia C.
2023 年 8 月に 3 泊滞在
8/10 (良い)
Beronica M.
2023 年 7 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Spacious and beautiful for group vacation location perfect.
Beautiful house and the location nice so close to ocean. As group had a wonderful time. But a couple of things that we were not happy with the house was not given on time. The refrigerator closest to laundry room the freezer part is not freezing we bought ice cream it melted. And the sheet in the living room pull out sofa was dirty. Besides that we enjoyed our vacation and would recommend to other and would come again.
Beronica M.
2023 年 7 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 6 月 26 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Decent Spacious Duplex close to the beach
If you're looking for a spacious place with lots of beds and rooms close to the beach - this is for you.
There are a few things that need to be addressed:
- Cleaning wasn't finished on time for check in (4PM)
- Rental company had to be called and contacted through VRBO to get the check in details 10 minutes before check in because I hadn't received them
- The check in email that came in 10 minutes before check in listed all of the things that were "suggested to bring" like toilet paper, kitchen necessities, etc.
-they provided 2 rolls of toilet paper and 1 paper towel.
-the place overall was dirty (stained sheets, dirty floors, broken ironing board, minimal dishware, no broom for sand.
This place has great space and is in a great location. If the check in email came earlier so that we were bettter prepared and the cleaning was more thourough it would be a suitable place to stay. Telling 16 people you suggest bringing chairs, towels, and TP 10 minutes before check in is unacceptable.
Finally, it should be clear that this duplex shares a pool with the other half of the building. Another family was in the pool during our entire stay and we didn't get to utilize it - I think that should be explicitly stated in the description.
This place has potential but was a miss for us.
宿泊されたお客様
2023 年 6 月に 3 泊滞在
4/10 (不満)
RICK K.
2023 年 6 月 17 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
Could of been lots better
Place was dirty, outdated furniture and some chairs unsafe. Had to spend 6 hours cleaning pool deck from prior group. Broken glass, beer caps, meat bones and lots of dirt and debris on pool deck. Outside grills unusable because excess leftover food and ash. Door security system battery cover kept coming off and batteries fell out. No coffee mugs, glasses and 1 coffee maker had no carafe. Floor wash was very sticky and oh so dirty. Spent 3 hours cleaning inside. Total of 6 hours of cleaning, after dpending this kind of money should I have to clean anytime? Couldn't use pool first night as last group left some much junk in pool. Called the manager and never got a response. Sent emails but had to ask again next day. Live people do not exsist at this property, they only wish to not talk to you. Lots of loveing care is needed at this place. Please be careful on what you see in pictures. Checked out today and still have not heard from anybody on my issues.
RICK K.
2023 年 6 月に 5 泊滞在
10/10 (非常に良い)
Maria B.
2023 年 6 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family friendly
The house is really nice just keep in mine there is another unit on the other side of the house and you will need to share the pool area and parking.
Maria B.
2023 年 6 月に 2 泊滞在
6/10 (普通)
Dat L.
2022 年 8 月 14 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
Good location
Like it
Dat L.
2022 年 8 月に 7 泊滞在
8/10 (良い)
Tiffany M.
2022 年 7 月 30 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Perfect location and great space
We had a great week at the beach. This house was super close to the beach and the pool was very nice too. When a problem came up with the pool they were very quick to come out and fix it. There was plenty of space for a large group of people and have 2 of everything in the kitchen helped to feed everyone.